Fitrite Fencing & Decking Ltd Avis 

439
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We are  absolutely delighted with the decking that Fitrite have installed. Paul and Chalky deserve far more than a 5-star rating! Their skill and professionalism shone through right from the start... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Company are quick to sell you something, take your money and then don’t resolve any issues you have after the fitting. Over a month we have been trying to contact them to get a repair done with our 10... Voir plus

Noté 5 sur 5 étoiles

The whole experience with fitrite has been one of the best we have had from the first call to the end product. Dan who came round to measure up was very knowledgeable about the different types of deck... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent from start to finish. Louise jackson was excellent. James and joe fitted my decking and were superb. Arived on time. The heat was awful and it didnt stop them doing my decking. Amazing jou... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Constructeur de terrasses
  2. Constructeur de kiosques/pavillons de jardin
  3. Designer Paysagiste

Écrit par l'entreprise

Manufactured in the UK, using first-generation recycled PVC with a virgin PVC outer skin, Fitrite deck boards are the leading premium, yet affordable decking solution. ** Holiday Home Decking ** Holiday Lodge Decking ** Balustrades ** Domestic Decking ** Garden Decking ** Patio Decking ** Garden Rooms ** Home Offices ** Home Gym ** Outdoor Spaces ** Lifestyle Sanctuary ** Anti-Slip ** Low-Maintenance ** Family-friendly * We specialise in Holiday Park, caravan and lodge decking. We provide verandah, deck and balustrade solutions for all sizes and configurations. A sustainable alternative to wooden decking, and an affordable, long-lasting alternative to composite decking. Low maintenance decks carrying manufacturers guarantees. Balustrade options include privacy screening, pickets and glass. * Fitrite Fencing & Decking is now considered to be one of the largest alternative, low maintenance, decking suppliers in the industry. * We are leaders in designing and producing innovative, premium quality PVCu products. Our core business is the creation and development of established market leading Fencing and Decking lifestyle products. * It’s simply astonishing how something so revolutionary can look so immediately at home. A seemingly plain space is suddenly an oasis of peace, relaxation and tranquility, and it’s all thanks to Fitrite. * Fitrite Fencing & Decking is changing the way that people view and use their outdoor, lifestyle area, starting by eradicating the hassle that comes with its wooden counterparts. * A Fitrite deck is truly a sanctuary for any occasion. This world may seem like a million miles away, but it could be waiting for you. Fitrite offers you the chance to add a stunning dimension to your caravan, lodge, pod, garden room, home and your life. It will keep giving for years to come and is always ready and waiting. * Garden rooms feature heavily in our repertoire with customers enjoying the flexibility to design to suit their needs with the durability that brings peace of mind. A garden room can be used as a home office, family space, gym, entertaining area, home salons or treatment rooms and can be built with one or all of these things in mind! Your imagination is the only limit. * Commercial projects include bars, eateries, F&B specialty settings, leisure and spa spaces and showground areas. With our national network of depots and fitters we are able to offer responsive time-frames and be agile within more complex construction projects. * We can help with accessible and disabled specification ramps and access solutions. Any dream outdoor space is an affordable luxury and our trained, specialist Fitrite Installers can make that dream come true. * If you are looking to re-imagine or design your garden we can offer help with garden rooms, decking, pergolas and an individually designed solution personalised for your needs. Whether the space is for family or work entertaining or simple enjoyment of the outdoors - we are here to help. * A choice of colours and finishes suit individual tastes and can compliment a lodge a home a garden or a commercial space. Whether it's contemporary grey such as graphite or anthracite or a softer ash grey; or maybe your preference is something more natural-looking and you would be taken with a gorgeous hazelnut; the choice is yours. Some traditionalists opt for or a brighter white or almond or like to blend with nature and choose an aesthetically pleasing green. Whatever your ideas, our combinations can be a mix and match to suit your tastes. * We are the decking experts and can guide you through everything you need to know.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

439 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 15 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(439)

53 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Decking

Dave and Kyle where very friendly and efficient in their job. They where also very tidy and professional and would highly recommend them.
Mr. Collins, Meadowlands Court Bude.

26 avril 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Hi Mark, thank you so much for your 5 star review, we greatly appreciate your fantastic feedback and are delighted that you would recommend us.

Noté 5 sur 5 étoiles

Caravan Decking.

We are delighted with the balcony and decking fitted by Neil and Tyler during dreadful weather conditions. Their workmanship was excellent along with the product,we had many admirers of the quality and finish of the decking,we would gladly recommend Fitrite products and service. A big thank you again to Neil and Tyler for their hard work and long hours.

15 avril 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Hi Alan, thank you so much for your 5 star review, we greatly appreciate your fantastic feedback regarding the workmanship and the product and are delighted that you would recommend us.

Noté 1 sur 5 étoiles

Don't use this company

(Don't use this company). I can't put into words just how bad this company is. In February, Fitrite (Fitwrong) came to install decking to two sides of our property at a cost of just under £6,000. From the start, communication about the planned installation was a complete mess. One side was done with a few areas that needed addressing afterwards. They came back two days later to do the other side. They tried to install the complete decking in two and a half hours, as they were booked on a ferry to leave the Isle of Wight. There are loads of puns we could use but Fitwrong is our favourite. Trying to address the shocking installation by this awful company has been a nightmare. They really need to buy a spirit level, some boards were fitted unevenly, there were padstones left above the surface and to top it all, the steps were not in line with the back door by about a foot. They made us feel like they were doing us a favour in addressing their shocking workmanship. They don't communicate with their work teams. They have now addressed some of the issues and we have decided to leave it there, rather than deal with them anymore. We have had to lower our expectations and view the finished work as if we'd asked a neighbour to 'knock up a deck' for us.

25 avril 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Good Afternoon, Janna.
Thank you for taking the time to raise this to us. This is not our expected level of service and not how we work. We would like the opportunity to get this right.
I have tried to find your purchase order but unable to. Please in order to help me locate you and arrange for us to put this right can you send me your address, and pictures of the deck.
We will then be in touch to liaise.
residential@fitrite.info

Kind Regards
Fitrite

Noté 5 sur 5 étoiles

Dave & Kyle was very friendly and…

Dave & Kyle was very friendly and helpful with any questions I asked. Very punctual starting at 8.30 am for the 2 days they fitted my decking. Very professional finish and very tidy.

18 avril 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Hello David, We greatly appreciate your feedback. It is nice to hear that you are very pleased with the decking that we recently installed for you and the service you received from us.

Noté 5 sur 5 étoiles

Decking Front Steps

Thanks Dave & Kyle for fitting additional steps to my decking. Tidy job done very efficiently!

19 avril 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Hello Ian, Thank you for taking the time to leave us a review. We are delighted to hear you are happy with your additional steps.

Noté 5 sur 5 étoiles

Really good experience with this…

Really good experience with this company throughout - they got back to our initial query really quickly to arrange a consultation, got the decking installation booked in promptly, and was offered lots of choice and options as we discussed what we were after. For the installation itself the two Micks and Ellis did a fantastic job - the whole thing was done in three days and they were friendly and professional throughout. The deck looks great and is flawlessly put together.

10 avril 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Thank you so much for your 5 star review, we greatly appreciate your fantastic feedback.

Noté 5 sur 5 étoiles

High quality Garden Room

Found this company whilst searching for a more upmarket replacement of an old wooden shed. Impressed by the information provided by salesman Dan Smith, and decided on a garden room tweaked to give maximum sun and light through large windows. Steel frame and double insulation with a good choice of cladding make for a sturdy low maintenance building. Fitrite could perhaps give more attention to the finish of the floor of the room.
Nick Scales and Ellis Mawby worked very hard to complete the construction in just three and a half days and create an impressive and flexible use building.

5 avril 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Thank you for your five star review. Sharing your fantastic experience with us is greatly appreciated.

Noté 5 sur 5 étoiles

Great work in terrible weather

Great work in terrible weather. Thank you to nick the rep and to Andy and Paul the fitters would recommend them 👍

3 avril 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd


Hi Christopher,

Thank you for your kind feedback. Our dedicated and talented team consistently puts in their best efforts, regardless of the weather, to deliver top-notch service.

Wishing you a wonderful weekend!

Noté 5 sur 5 étoiles

Great deck

We had a deck fitted in November. We were very happy with the deck installation, but the installers refitted our pergola at an angle so it is no longer parallel to the wall.

It was originally parallel to the wall, and the angled refit has now caused one of the pergola roofing panels to come loose. I will now be out of pocket to get our pergola refitted to straighten the posts back to parallel with the back wall, and to replace the loose roofing panel.

While we are extremely happy with the decking installation and quality, we are also terribly disappointed at the poor workmanship in the refitting of our existing pergola, and that we will now incur additional costs to get the pergola fixed.

Update 19/04/2024
I was contacted by a representative shortly after posting my original review and Fitrite sent an engineer out to fix the problems that were caused by the skewed posts, and secured them in place so they would not be shaken by strong wind again. They also refitted the roof panel that had come out.

I am grateful for their quick response in getting this fixed.

It's all good now, and we are still very happy with the service we have received from Fitrite.

I would highly recommend them, not only for the professionalism and great installation work, but also for their after sales/installation service.

15 novembre 2023
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Hello Mohammed, Thank you for taking the time to leave us your review. It is good to hear you are pleased with the decking we recently installed for you along with the service that you received from us throughout your experience.

Noté 5 sur 5 étoiles

We have just had a garden room built by…

We have just had a garden room built by fitrite. We needed it to be built quickly and they fit us in super fast and built it in 7 days. It’s absolutely AMAZING! The lads who worked on it came early every day and left late every day. Mick Scales and Ellis were INCREDIBLE. So friendly, hardworking and skilful. I cannot recommend this company enough and those two in particular. Their work is exceptional and we are so so happy! THANK YOU!!

28 mars 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Hello Anna,

Thank you kindly for your feedback! We are really pleased to hear that you are happy with your purchase and our amazing workers. Enjoy your new garden room!

Noté 1 sur 5 étoiles

BEWARE FADING NOT COVERED UNDER WARRANTY !!

Bought a new static caravan in August 2020 with a just been put on Plastic Decking supplied and fitted by Fitrite which was ordered by The caravan park owner, When we bought the caravan we was told the decking had a 10 year warranty which was supposed to cover any eventuality that might occur, At the end of September/October 2023 noticed that the hand rails and Gate was fading badly ( only 3years old ) reported it to the caravan park sales office and they said they would get Fitrite to have a look at it under a warranty claim, so waited all winter with no news, So when our season started in middle of February we went to the caravan sales office on site to see if there was any update and they basically told us that Fitrite don’t cover fading under warranty, So Beware if you are going to use this company.

UPDATE,
Once Fitrite had seen this review they asked to contact them which I did and they said they wanted to sort out the problems that we had ( by now I had seen more fading on the posts, Spindles, and facias which cover the wooden frame ) and told them about this and they said they would have a look and do what was necessary, So we arranged a date 10th April but we unfortunately was not able to be there due to work commitments but they said they would carry out the work anyway which we was happy for them to do, so they came there to carry out the work and within an hour and half the sent me a message saying they had completed the job, ( which I knew they hadn’t done it all due to the time scale ) so I phoned and queried this and they said yes all completed, so when we next went to our caravan we noticed some of the work hadn’t been done so phoned them again explaining that it was not complete and was told to send photos ( which I did ) and they would review it, we waited 2 months for a No They Won’t Cover It Under Warranty, Whilst this has been going on I’ve read other Reviews saying about Fading and won’t Cover Under Warranty.

17 février 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Good morning Michael,

I'm sorry to hear that you're unhappy with our services. Could you please reach out to HR@fitrite.info to discuss your complaint in more detail? We'll need more information to look into the matter.

Looking forward to hearing from you soon.

Thank you.

Noté 4 sur 5 étoiles

The decking looks lovely

The decking is lovely had a couple of issues with small faults in three of the decking panels. They were changed then we found another but we decided to keep it as it is as it would have mean a lot more work to get to the faulty board. The 10 guarantee is still in place and they reduced our cost slightly.

13 mars 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Hello Mrs Hick,

Thank you very much for your review and we hope you will enjoy your new installation for many years to come.

Noté 5 sur 5 étoiles

Fitrite Deck and Fencing.

Deck and fencing installed by Mick and Stuart.
Very professional they did a great job.
The products are quality, highly recommended.

DN3 1PR

8 mars 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Thank you so much for your review Mr & Mrs Shepherd. We will make sure to pass the positive feedback to our talented team.

Noté 5 sur 5 étoiles

(Fantastic job) Static Caravan front and side Decking supply and install by (Fitrite)

Fitrite supplied and installed a front and side Decking for our Static Caravan near Pickering, Everything went according to plan form the first meeting with Chris Black to the installation.
On review of the finished Decking it exceeded all of our expectations, Superb quality all Around, And the colour match with the Caravan is spot on.
A big thanks to Daz and Tom, no mess was left just a fantastic job.....Cheers guys will recommend to anybody, thank you all at Fitrite

1 mars 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Hi,

Thank you very much for your kind review. We're thrilled that you're pleased with the installation and our team. Enjoy your new deck!

Noté 5 sur 5 étoiles

Rob and Sam

Rob and Sam fitted our upvc deck to an amazing standard. The structure looked solid and sturdy, they worked so hard in the cold and rain. The decking looks so smart and tidy, its fabulous. The guys even jet washed the patio and took all the old stuff away. Highly recommend them!

21 février 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Hello Sharon!

Thank you for taking the time to leave us such a positive review. We're delighted to hear that you're pleased with your new deck.

Noté 5 sur 5 étoiles

TS12 2RB

Absolutely delighted with our new garden house! These three guys worked flat out day after day in all weather plus drove miles to and from our property! I couldn't recommend Stuart, Mick and Chalky highly enough! Top job by top blokes! They deserve a pay rise...or at least a percentage of the price we've paid!👌👍 thanks guys you've completely excelled yourselves!
Many thanks from Lynsey, Paul, the girls and dogs! X

15 février 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Hello Mrs Mcneill,
Thank you so much for your positive review. It has truly been a pleasure!

Noté 5 sur 5 étoiles

Great Company to deal with.

We went with Fitrite after they were recommended to us, so glad we did. We are absolutely thrilled with our decking which included a shelter around our front door. We found Fitrite to be a friendly and professional company to work with from the planning stage with Emma to the guys who came and did the build. Nothing too much trouble, even when I wanted the ramp extended. Would definitely recommend Fitrite in the future.

22 janvier 2024
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Hi Tracy,

Thank you so much for taking the time to share you positive experience with us. We hope you will enjoy your new installation for many years to come!

Noté 5 sur 5 étoiles

Satisfied customer

A couple of weeks ago we enquired about having a gate attached to our decking area. The response was so efficient, within a week or two the job was booked in to commence week beginning 3rd December. We are now at 7 th December & the job is compleat. Very satisfied. Thank you Fitrite.

5 décembre 2023
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Hello Diane,
Thank you for finding the time to share your positive experience with us. We are very pleased that you are satisfied with your new gate.

Noté 5 sur 5 étoiles

Top Quality Company!!!

BB10 2JT.
Absolutely amazing company from start to finish. We have had a fence and summer house build and from planning to finish this company has been beyond first class. Chris, the planner and sales, was professional and friendly throughout. I can't praise the fitting team enough. Stu and Dan did the majority of the work, even through two major storms, helped by Dan (the second lol), Mick (roof) and the electrician Charles. Sorry if I missed anyone. The finished product looks amazing, although this isn't surprising considering the effort the lads put in. Jodie in the office was also fab, and sorted any problems straight away. The whole company just seems to have everything perfect, especially thankful to Dan and Stu. (Hope I got names right). Can't thank you enough and would definitely highly recommend this company! Top quality product delivered by top quality team!!

29 novembre 2023
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Hello Mr Haynes,
Thank you so much for taking the time to leave us such a positive review. We are so happy you are pleased with the finished product and our top quality team. Enjoy your new outdoor space!

Noté 5 sur 5 étoiles

We have just had a new decking fitted…

We have just had a new decking fitted we are very happy to have had it done by fitrite ricardo/shaun was very good and kept us informed all the way through
Robert&Susan
Pudsey

30 novembre 2023
Avis spontané
Logo de Fitrite Fencing & Decking Ltd

Réponse de Fitrite Fencing & Decking Ltd

Thank you kindly for your feedback. We will ensure to pass it on to our hard-working fitters. Enjoy your new outdoor space!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus