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Lisez les avis des autres

Noté 1 sur 5 étoiles

Mein Account wurde vom System automatisch gesperrt. Ich hatte fünf Mal die gleiche Nachricht an verschiedene Anbieter zu einer Projektanfrage gesendet. Das wurde als Spam bewertet. Vom Support kommen... Voir plus

Noté 1 sur 5 étoiles

I was a seller on Fiverr for six years offering Video Game Playtesting for Demos, where $5 got you a 90 minute video of me playing the demo, giving feedback, reporting bugs, grammatical er... Voir plus

Noté 1 sur 5 étoiles

I hired a freelancer to help me begin building a website. I wanted him to view my screen and teach me how to do this since I learn by doing. Instead, he wanted access to the site, and I made a big mi... Voir plus

Noté 1 sur 5 étoiles

Mein Fiverr-Account wurde ohne Begründung gesperrt, dabei wollte ich lediglich passende Freelancer für eines unserer Projekte anschreiben. Fiverr reagiert nicht auf Mails bezüglich der Account-Sperr... Voir plus

À propos de l'entreprise

  1. Service de marketing Internet
  2. Service de développement des affaires
  3. Agence de marketing
  4. Agence de marketing en ligne

Informations provenant de diverses sources externes

Fiverr is the world's largest freelance services marketplace for lean entrepreneurs to focus on growth & create a successful business at affordable costs


Coordonnées de contact

  • International Drive Northwest 3514, 20008, Washington, Etats-Unis

  • fiver.com

1,4

Mauvais

TrustScore 1.5 sur 5

339 avis

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1 étoile

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1,4

Tous les avis

(339)

49 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Avoid five RR at all costs

Avoid five RR at all costs. these are scam artists. my freelancer did not show up and yet I was charged $45. I disputed it with my Citi card and five RR called and told me to drop the dispute and they would refund my money. so I did, but I could not get it! when I tried to re-initiate the dispute, Citi said I could not and to follow up with five RR, which I’ve done now for two months with eight different emails. they still have not paid me back. What a disgraceful company. Garrett Glaser. CNBC Business News. Retired.

2 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not waste your money

Do not waste your money. The company supports individuals cheating the system. Never sign off on a job early!!! They protect their metrics not your service. Horrible customer service. Absolutely terrible experience with this so called biz. STAY AWAY!

15 février 2026
Avis spontané
Noté 1 sur 5 étoiles

I registered as a seller

I registered as a seller, created a gig, and within 24 h i got noting but scammers posing as buyers, one after another. There is nowhere to report their profile or report them, it shows a poorly developed app and no support to new sellers.
-Also, be aware if you are based for 30 years in lets say Spain, and your passport is from Bulgaria, your profile will show to people in Bulgaria.

Instead of pouring their money on advertisement, they should start paying proper money to professional web developers and working the faults, and get rid of spam bots. Until then i will work on other sites, there are plenty to choose from.

11 février 2026
Avis spontané
Noté 1 sur 5 étoiles

What a load of rubbish

What a load of rubbish! I had been talking to a seller who quoted for a job. I paid for the job, to which she then sent a message to say that she would have it completed ASAP. 30 minutes later, I received another email to say the job had been cancelled and she’d blocked me! This really is such a shameful level of customer service. I only hope that I’m fully refunded for the fee that I paid.

28 janvier 2026
Avis spontané
Noté 2 sur 5 étoiles

Fiverr Sellers Dishonest Services

Am been using fiverr services for about 3 years but there only small hand portion of honest sellers on there platform. But am starting find now more fiverr sellers coming on there are mostly dishonest about their services they lie about their services just to make a buck. Am had requests refunds on number of times on fiverr sellers are scamming and dishonest about services. So am about to limit my usage on fiverr.

26 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Fiverr used to be an honest and helpful…

Fiverr used to be an honest and helpful company. But over recent years they’ve gotten worse and worse with their customer service. They recently allowed me to get scammed out of $1,800 by a seller. They have a system where they will automatically complete an order even without your approval or consent that the work performed was sufficient enough.

And once the work is deemed “complete” (by them, not you) they will allow a seller to keep your money even if they don’t deliver on the task you requested.

That is a MAJOR red flag.

A customer should be able to approve and complete a task themselves, the company shouldn’t be automatically making that decision for you.

I complained about the issue and they did not care. I provided numerous screenshots and messages between me and the seller proving why I deserved a refund and they do not care what so ever.

$1,800 is a lot of money.

They are very bad for business. DO NOT buy on Fiverr if you want to be protected. RUN!!!!!

11 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

É a dir poco imbarazzante

É a dir poco imbarazzante! Account freelance aperto da meno di 24h e avrò ricevuto almeno una decina di messaggi di spam/phishing/scam (ovviamente nessuna richiesta seria). Piattaforma lasciata allo sbando più totale. Lasciate perdere

15 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

No respect for Sellers - Stay away.

Since Fiverr values reviews a lot, here it goes…

Fiverr is a strong marketplace for visibility, but it has become increasingly unbalanced for sellers. The major issue is not negative reviews themselves, but the lack of protection against reviews that contain misleading or false factual claims about a seller’s workflow or service.

Support acknowledges the problem but offers no practical solution, no escalation path, and no factual review moderation, even when it violates their own guidelines. As a result, reviews can be weaponized rather than used as genuine feedback for buyers.

If Fiverr wants to retain experienced professionals and high-skill services, the platform needs to treat sellers as partners and ensure fairness, accuracy, and context in the review system. It was like that in the past; due to the volume of new sellers, they don't care at all about it, even if you pay for their attention, as a Seller Plus member.

12 janvier 2026
Avis spontané
Noté 2 sur 5 étoiles

Competent work but poor practice

Fiverr uses unethical practices. I was shown a price. I proceeded to pay and then found $20 extra had been applied to my credit card. At the end of the project it seemed impossible to gain the work without giving the end person a tip.
The person delivering the work was good to deal with and they helped me get the final product without a tip.

6 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

La APELACIÓN que te prometen, NO existe.

Mucho cuidado con Fiverr… A mí se me cerró la cuenta por un malentendido, siendo un nivel 2, con bastantes pedidos y reseñas positivas, por algo que nunca hice (fue un engaño de un cliente) y que ya les expliqué claramente. Pero… da igual, no te escuchan. Encima, me quedé a cuadros al ver que la plataforma está llena de gigs que supuestamente están prohibidos (y por lo que supuestamente se me cerró a mí la cuenta) muchos de estos gig además, con muchas reseñas y pedidos, nadie hace nada.

Además, la atención al cliente es vergonzosa e INCOHERENTE: al principio solo recibes respuestas automáticas, y hay que insistir mucho para obtener una respuesta humana que luego no sirve para nada, ya que la apelación que prometen NO EXISTE y esto es grave porque nos toman el pelo. Fiverr no protege a sus freelancers y toma decisiones injustas y descontextualizadas.

En definitiva, tener cuidado… porque a la mínima podríais perderlo todo… vuestros clientes, esfuerzo y trabajo, que la plataforma se lavara las manos. Me sorprende que siendo tan importante, sea tan mal llevada y gestionada.

16 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Mein Fiverr-Account wurde ohne…

Mein Fiverr-Account wurde ohne nachvollziehbaren Grund suspendiert, während ich gerade dabei war, ein Angebot anzunehmen. Trotz mehrmaliger Kontaktaufnahme per E-Mail habe ich bisher keine Antwort erhalten. Der Kundenservice reagiert weder zeitnah noch hilfreich, was die Situation sehr frustrierend macht. Ich kann Fiverr daher derzeit leider nicht empfehlen.

5 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Unreliable and unsafe site

Maybe this site worked for people, once upon a time, and maybe established people can manage a bit, but I've been on the site for over two years, and have literally gotten NOTHING but scam and phishing messages the entire time. It's not like I don't have a valuable profile - I offer business services with 25 years of experience, and on Upwork I make a living and have plenty of good experiences. Fiverr just seems to have nothing but scammers now. Within minutes of posting a new gig, I am INUNDATED with phishing messages. I report every one, but it happens every time. I look at other profiles, and see AI profile photos, half naked women..... The entire site has basically become bottom of the barrel scum. I have no intention of using it further, I gave it more than a fair chance. I think they need to completely revamp the site, add a lot more security, and maybe even rebrand, if they want to stay in the game. I don't know anyone who uses this platform anymore.

18 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service - refused to help with their own technical issue

I've been using Fiverr since 2012 and this is the worst experience I've ever had. Their system had a technical bug that prevented me from using my 10% discount code. Their own support agent (DJ) admitted it was their technical issue, not mine, but then refused to offer ANY solution.

I asked them to either fix the code immediately, apply the discount manually after I pay, or give me account credit. DJ said "what you are requesting is not something I can approve" and told me to just wait indefinitely for their technical team.

Their technical team took over 24 hours and never fixed anything. When I complained, DJ was dismissive and rude, kept saying "I'm sorry" without providing any actual help.

On top of this, I wasted 2 days dealing with a fraudulent freelancer (andrew_jammess) who admitted he was working on other projects instead of mine, lied about completing work, and refused to deliver anything. Fiverr's cancellation process takes 48 hours minimum.

The platform has gone downhill. Customer service is terrible. Technical issues go unfixed for days. No accountability. After 13 years as a loyal customer, I'm done with Fiverr.

11 décembre 2025
Avis spontané

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