Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... Voir plus
L'entreprise a répondu
Woodstone Village Industrial Estate, Fence Houses, DH4 6DU Houghton-le-Spring, Tyne & Wear, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... Voir plus
L'entreprise a répondu
Absolutely amazing company, really easy to deal with and kept me informed along the way while car was in body shop. Car was collected and dropped off, Time scale was really good and car has been ret... Voir plus
L'entreprise a répondu
My car went in for some body work repair and a coolant tank replacement. Few problems with a separate issue when I came to collect it, the spark plugs needed replacing. They fixed this in 24 hours an... Voir plus
L'entreprise a répondu
Great job done the booking in process took ages (shortage of parts seamed to be the reason but apart from that very friendly and helpful customer service from all staff.
L'entreprise a répondu
Écrit par l'entreprise
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Écrit par l'entreprise

Woodstone Village Industrial Estate, Fence Houses, DH4 6DU, Houghton-le-Spring, Tyne & Wear, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Top class customer service from start to finish, my car now looks brand new, would definitely recommend them

Réponse de Fix Auto UK - Fix Auto Durham
This is the first time for a big bang. I was kept informed of their progress. The receptionist was always helpful and cheerful. My car was delivered spic and span and on their completion date. My Mercedes looks new gain. i will always recommend them, their staff made me feel less stressed in this unfortunate situation.

Réponse de Fix Auto UK - Fix Auto Durham
Absolutely excellent service, all staff friendly and helpful. Work was completed within the time frame I was given. All completed to perfection and can't even tell anything has been wrong with the car. Would definitely recommend this garage 100%

Réponse de Fix Auto UK - Fix Auto Durham
Had my Ford Focus in here following a crash with repairs to the rear quarter. I could not be happier with the work, the communication from the office staff, and the friendliness of the body shop team. An all-around positive experience.

Réponse de Fix Auto UK - Fix Auto Durham
Our car was in for a re spray as a shed landed on it in the high winds.
This company we’re excellent from start to finish. Great communication and standards of work. I can therefore Highly recommend them.

Réponse de Fix Auto UK - Fix Auto Durham
Fantastic work under difficult circumstances.
Well informed and friendly communication well done everyone.

Réponse de Fix Auto UK - Fix Auto Durham
Insurance company referred after local accident. I took car down for estimate. The estimator took many photos and said he would ring me with price following day. This he did and explained what parts were required. Body Panels had to be ordered from Ford, but once the parts were available, they let me know and booked me in. Arranged for courtesy car which was excellent. Had car for 2 days and what a fantastic job they did. Highly polished the entire car including my alloys despite the damage only being the rear, which wasn't expecting. All the staff I dealt with were very professional and pleasant. Can't praise them enough. Would highly recommend their services. I will be using them again without question.
Special thanks to the paint/bodywork lads for a absolutely fantastic job.

Réponse de Fix Auto UK - Fix Auto Durham
I have given an excellent because the repair to the car is so good that you actually cannot see where it has been repaired. The staff I dealt with were polite and helpful at all times. The repair did take a little longer but it was explained to me why this was and the reason. I would recommend Fix Auto Durham.

Réponse de Fix Auto UK - Fix Auto Durham
Top quality repair job and great service from all of the team

Réponse de Fix Auto UK - Fix Auto Durham
Excellent service all round, repairs carried out very quickly, kept well informed, driver great and very helpfull. Fantastic service provided .

Réponse de Fix Auto UK - Fix Auto Durham
My car was damaged in the storms. My roof tiles blew off and damaged the roof and side of the car, I waited quite a long time to get it repaired but having said that they were extremely busy due to the volume of repairs and I could still drive my car. I found the service very good, they picked up my car and left the courtesy car, same after repairs, due to my not being able to do this myself. The work done was excellent.

Réponse de Fix Auto UK - Fix Auto Durham
Good level of workmanship. Kept up to date throughout the process.

Réponse de Fix Auto UK - Fix Auto Durham
A first class job, car returned in 'as new' condition. There's no difference in shade at all between what was repaired and what is original!

Réponse de Fix Auto UK - Fix Auto Durham
The people are so nice, friendly and helpful. They let you know every step of what is happening with your claim. Would highly reccomend them

Réponse de Fix Auto UK - Fix Auto Durham
Good communication, car repairs of a high standard, courtesy car good, car cleaned! Nice staff!

Réponse de Fix Auto UK - Fix Auto Durham
100% recommend this garage to anybody , they keep you in the loop and tell you every stage your car is at . They go above and beyond (one lad stayed late to complete the car so I could go to work away the next day ).

Réponse de Fix Auto UK - Fix Auto Durham
First class job after a some front wing and bumper damage to my Volvo V40. Looks like new 👍

Réponse de Fix Auto UK - Fix Auto Durham
My car door isn’t flush won’t completely close and the paint job doesn’t even match my car

Réponse de Fix Auto UK - Fix Auto Durham
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.