Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... Voir plus
L'entreprise a répondu
Woodstone Village Industrial Estate, Fence Houses, DH4 6DU Houghton-le-Spring, Tyne & Wear, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... Voir plus
L'entreprise a répondu
Absolutely amazing company, really easy to deal with and kept me informed along the way while car was in body shop. Car was collected and dropped off, Time scale was really good and car has been ret... Voir plus
L'entreprise a répondu
My car went in for some body work repair and a coolant tank replacement. Few problems with a separate issue when I came to collect it, the spark plugs needed replacing. They fixed this in 24 hours an... Voir plus
L'entreprise a répondu
Great job done the booking in process took ages (shortage of parts seamed to be the reason but apart from that very friendly and helpful customer service from all staff.
L'entreprise a répondu
Écrit par l'entreprise
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Écrit par l'entreprise

Woodstone Village Industrial Estate, Fence Houses, DH4 6DU, Houghton-le-Spring, Tyne & Wear, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Come to change a small part, done within 10 mins the next day after they ordered it straight in. Brilliant

Réponse de Fix Auto UK - Fix Auto Durham
The staff at this repair business deserve more than 5* they were brilliant and even when I wasn’t 100% happy with the outcome, they were determined I would leave happy and that I did. Well done all 👏👏

Réponse de Fix Auto UK - Fix Auto Durham
My car had quite a sizeable dent in the side along with damage to an alloy but thanks to the auto fix team, it now looks as good as new. Special mention to Marty for his service.

Réponse de Fix Auto UK - Fix Auto Durham

Réponse de Fix Auto UK - Fix Auto Durham
Couldn't fault their service from start to finish car looked like new when finished

Réponse de Fix Auto UK - Fix Auto Durham
They kept Me updated all of the time and did a great job thanks again

Réponse de Fix Auto UK - Fix Auto Durham
Thanks for good work my only issue was that I booked an automatic car and also requested it a few weeks before the work was carried out was told at last minute that only manual are available I’m sure you could have sorted this out I was disappointed with your customer service other than that thanks again for a good job maybe next time

Réponse de Fix Auto UK - Fix Auto Durham
Great service the guys are helpful and go out their way to provide a good service. The work done on the car is perfect. Thank you to fix auto Durham

Réponse de Fix Auto UK - Fix Auto Durham
The service and customer relation was prompt and professional. I would definitely recommend this garage.

Réponse de Fix Auto UK - Fix Auto Durham
Excellent communication I was kept updated every step of the way.
Staff couldn’t be more helpful when answering queries and advising me of the process.
Would definitely recommend fix auto to friends and family.

Réponse de Fix Auto UK - Fix Auto Durham
Took my vehicle in for damage repair. I was met by Michael Soulsby who guided me through the procedure.
When my repair was done I was very impressed with the works carried out.
1st class service and workmanship.i would recommend Fix Auto Durham to my friends and colleagues.
Thanks Again Michael much appreciated.
Peter Tiplady

Réponse de Fix Auto UK - Fix Auto Durham
Excellent service, would highly recommend my car now looks brand new thanks to their excellent work. A massive thank you to Micheal ( I think that was his name 🤣) for making me feel so welcome and looking after my car generally best customer service I could ask for.

Réponse de Fix Auto UK - Fix Auto Durham
From start to finish this company and staff were amazing. They made you feel welcome and sent text messages keeping you up to date with my car and when they expected to be completed by . Loved the courtesy car as well . Thank you

Réponse de Fix Auto UK - Fix Auto Durham
The only concern I have is the length of time it took them to repair the car
Otherwise the staff were very helpful and friendly and kept me informed of why their was a delay which turned out to be a parts issue

Réponse de Fix Auto UK - Fix Auto Durham
The part we needed was slow in arriving but figure this is Brexit or pandemic. Fix Auto Durham were brilliant at keeping us updated. Everything went smoothly - dropped and picked up vehicle and courtesy car. Plus the job itself, looks like a new car and much cleaner than when they picked it up. Good job guys, thank you.

Réponse de Fix Auto UK - Fix Auto Durham
Great service. Professional work. Continual updates and contact throughout.

Réponse de Fix Auto UK - Fix Auto Durham

Réponse de Fix Auto UK - Fix Auto Durham
Fixauto did a brilliant job on our car couldn't fault a thing about the hole job from start to finish thank you .

Réponse de Fix Auto UK - Fix Auto Durham
Excellent service from start to finish. The staff are extremely friendly. There were a few parts problems but not the fault of the company. Finally, the repair is to a very high standard. Overall, very pleased and I'd recommend using Fix Auto.

Réponse de Fix Auto UK - Fix Auto Durham
A very professional service
All of the staff were very polite and knowledgeable. Office staff were friendly and kept me up to date with the progress of my car.
The car technicians were very knowledgeable and professional and have done an excellent job with the repairs to my car .

Réponse de Fix Auto UK - Fix Auto Durham
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.