Came across Fiximer by chance and wanted to redo our stairs. They were very helpful dispatch quickly and excellent communication. Checked our delivery when it arrived and we were so pleased with the... Voir plus
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Lisez les avis des autres
Products are perfect, exactly how described and very well wrapped for protection of delivery. We made a mistake with our online order, but 1 phone call and everything was rectified quickly. I woul... Voir plus
Fantastic product, pretty easy website to use, although a bundle option suggesting items you might need would be helpful (as we’d missed a few things which held up our installation). However, the prod... Voir plus
The service was first class and the product arrived as per schedule in very good packaging ensuring there was no damage to any of the items. On checking the product there was no issues which was as e... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
*Best quality oak stair parts, *Internal joinery components in oak, *Staircase renovation components, *Competitive prices, *Nationwide delivery, *Manufactured in UK, *Professional advice, Excellent customer service, DIY friendly.
Coordonnées de contact
Unit 36 Leger Business Park, Churchill Road, DN1 2TF, Doncaster, Royaume-Uni
- 01302965390
- sales@fiximer.co.uk
- fiximer.co.uk
4,7
Excellent
859 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 11 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
High professionalism & expertise
Feya was particularly helpful and with unmatched knowledge about the products the company is selling. Highly recommended 👌
10 septembre 2025
Avis spontané
Excellent
Great products and company to deal with had 1 of my item wrong, GABI extremely helpful replaced it for me and kept me informed through out the process.
20 août 2025
Avis spontané
First time using this firm
First time using this firm. Great experience from start to finish. Easy to communicate with and prompt delivery with plenty of updates.
Products of good quality for price point.
Very happy with first dealings and will use again.
18 août 2025
Avis spontané
Good quality stair parts, great customer service
Renovated an old staircase with the finger-joint oak treads and oak newel cladding. Easy install, great quality/look to the finished job and very competitive pricing.
Delivery was superb - I had to order some extra parts and they arrived in under 48 hours. Excellent customer service all round
31 juillet 2025
Like a new staircase
Fantastic transformation easy product to work with,,brilliant well happy thank you Fiximer 😊
2 septembre 2025
Avis spontané
Great website with quick delivery and…
Great website with quick delivery and good customer service.
I ordered 3 x 2.4 oak window boards but only 2 arrived, I contacted them and received the replacement the next morning.
21 août 2025
Avis spontané
Absolutely amazing company amazing…
Absolutely amazing company amazing products extremely helpful in all aspects highly recommend will be buy more from here for more customers projects
1 août 2025
Avis spontané
Réponse de FIXIMER
Hi Paul, Thank you for your 5-star review. It is greatly appreciated. Kind Regards Angie
Fabulous new staircase!
Super fast delivery and quick response to emails. Loving my new look staircase and I think great value for money too!
28 juillet 2025
Réponse de FIXIMER
Thank you so much for your fantastic review! We're delighted that you're loving your fabulous new staircase — it sounds like it's made a stunning impact! 😊
It’s great to hear that our speedy delivery and quick email responses helped make the experience smooth for you. We always aim to offer great value without compromising on style, so your feedback means a lot.
Enjoy your beautiful new space, and thanks again for choosing us!
Kind Regards Angie
Réponse de FIXIMER
Hi Jan, thank you for your 5-star review of our products, quality, and delivery service. It's always great to receive positive feedback. Regards Angie
good price
good price , everything we needed available ,quick delivery, everything was well packaged and in good condition. Would recommend
26 juillet 2025
Réponse de FIXIMER
Hi Dawn, thank you for your 5-Star Review. We are pleased to hear that you would recommend us. Kind Regards Angie
Service that matters
Even when delivery company messed up and left my parcel for 3 days on the rain at different address than what's been written on the boxes.
They have picked my concerns as first priority and helped to solve it ASAP.
All damaged material has been changed into new ones just in few days what for me was incredibly quick turnaround.
Also big thanks for the moral support ant hold back. Patients and polite professional attitude.
Really I guess all other companies missing such service.
17 juillet 2025
Réponse de FIXIMER
Hi, Thanks so much for taking the time to share your feedback—we truly appreciate it!
We're really sorry to hear about the delivery hiccup, and even more grateful that you gave us the chance to make things right. It's our priority to step up when things go off track, and we're thrilled to hear Faye's responsiveness and care made a difference for you.
Your kind words about our fast turnaround and professional attitude mean the world to us. It’s exactly the kind of service we strive to offer
Thanks again for your 5-star review. Kind Regards Angie
Top class
Product top notch
Packaging so over the top if you dropped it out of a helicopter it would Vince
Fantastic 👍
27 juillet 2025
Réponse de FIXIMER
This made our day — thank you! We're so glad you think the product is top notch, and your packaging comment gave us a good laugh 😂. We like to think of it as “helicopter-proof” levels of care!
Thanks for the fantastic feedback and the thumbs up. We’re thrilled you’re happy and hope to see you again soon!
Regards Angie
Excellent service
Excellent service, friendly staff as well as good quality products at a fair price
16 juillet 2025
Réponse de FIXIMER
Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with us — from our friendly team to the quality of our products and fair pricing. It’s feedback like yours that keeps us motivated to deliver the best every day.
Looking forward to welcoming you back again soon!
Kind Regards Angie
ABSOLUTE PERFECTION...
I'm renovating my old staircase and decided to source almost everything from FIXIMER. I am so happy that I did!
I don't leave reviews often but, from end-to-end, this experience has been faultless.
CUSTOMER SERVICE:
I want to give a special shoutout to Faye! She provided excellent support, answering questions, solving problems, expediting shipments, all while responding to emails within a few hours. An absolute breath of fresh air!
PRODUCT QUALITY:
Everything is made from high-quality materials and cut to perfection. I have never seen building materials packaged so carefully - which goes to show they aren't skimping on these extra costs, they care about what you receive (and end up living with/installing for a client).
SHIPPING:
Very fast for such large cargo. Driver also noted a dent in one box, which I appreciated, although it did not damage anything inside. You also have 48 hours to check your order and let FIXIMER know if anything is damaged. I had to swap one item (mainly because I'm nit picky) and the process was seamless.
Golden company! I very much doubt you'll be disappointed.
14 juillet 2025
Réponse de FIXIMER
Hi Dan, Thank you so much for your thoughtful and detailed review — what a pleasure to read!
We're absolutely thrilled to hear that your staircase renovation has been such a positive experience with FIXIMER. Faye will be over the moon to know that her support made such an impact; she truly goes the extra mile, and it's wonderful to see that recognised.
We take great pride in every aspect of our service and we're glad our flexible approach helped with that one picky item swap (we appreciate attention to detail too!).
Thanks again for taking the time to share your experience. Kind Regards Angie
Good service
Good service, and quick delivery although the postage was more than the newel cap i ordered .
21 juillet 2025
Réponse de FIXIMER
Thanks for your review! We're glad to hear you were happy with the service and speedy delivery. We understand your point about the postage cost — it's something we're always looking to improve, especially for smaller items like newel caps.
Your feedback is really helpful, and we appreciate you taking the time to share it. We hope you’re pleased with your purchase and look forward to serving you again!
Kind Regards Angie
The delivery was really quick and you…
The delivery was really quick and you product is 1st class, many thanks
14 juillet 2025
Réponse de FIXIMER
Thank you so much for the lovely review! We're thrilled to hear the delivery was quick and that you're impressed with the quality of our product — that’s exactly what we aim for. 😊
Many thanks for choosing us, and we hope to see you again soon! Regards Angie
Excellent company to order from
Excellent company to order from. Parts were made from quality materials and extremely quick delivery.
2 juillet 2025
Avis spontané
Réponse de FIXIMER
Thank you for the fantastic feedback! We're so pleased to hear you had a great experience ordering from us. Quality materials and fast delivery are what we pride ourselves on, so it's wonderful to know we hit the mark.
Thanks again for your support — we look forward to helping with your next project!
Regards Angie
Arrived next day
Arrived next day, not sure about the quality looks OK to me but I am no chippie, will have to wait for my fitter to appraise the cladding.
17 juillet 2025
Réponse de FIXIMER
Thanks for your review! We're glad to hear your order arrived so quickly — next-day delivery is always a win. 😊
Totally understand your thoughts on the cladding — it can be tricky to judge without a professional eye. We’re confident your fitter will be pleased with the quality, but do let us know if you have any questions once it’s been appraised.
Appreciate you choosing us, and we’re here if you need anything else!
KInd Regards Angie
So far we’ve ordered a few bits to show…
So far we’ve ordered a few bits to show our fitter. Really impressed with the speed of delivery, items are well packaged and good quality
9 juillet 2025
Réponse de FIXIMER
Hi Richie,
Thank you so much for your lovely feedback—we’re really glad to hear it!
Speedy delivery - it’s brilliant to know your order arrived quickly and in top shape. We hope your fitter gives it the thumbs-up too!
If there's anything else you need or you'd like help with, just a message away. Thank you for your 5-star review and again for choosing Fiximer! Kind Regards Angie
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