Came across Fiximer by chance and wanted to redo our stairs. They were very helpful dispatch quickly and excellent communication. Checked our delivery when it arrived and we were so pleased with the... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Products are perfect, exactly how described and very well wrapped for protection of delivery. We made a mistake with our online order, but 1 phone call and everything was rectified quickly. I woul... Voir plus
Fantastic product, pretty easy website to use, although a bundle option suggesting items you might need would be helpful (as we’d missed a few things which held up our installation). However, the prod... Voir plus
The service was first class and the product arrived as per schedule in very good packaging ensuring there was no damage to any of the items. On checking the product there was no issues which was as e... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
*Best quality oak stair parts, *Internal joinery components in oak, *Staircase renovation components, *Competitive prices, *Nationwide delivery, *Manufactured in UK, *Professional advice, Excellent customer service, DIY friendly.
Coordonnées de contact
Unit 36 Leger Business Park, Churchill Road, DN1 2TF, Doncaster, Royaume-Uni
- 01302965390
- sales@fiximer.co.uk
- fiximer.co.uk
4,7
Excellent
859 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 11 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service fast delivery well packed…
Great service fast delivery well packed quality wood
15 juillet 2025
Réponse de FIXIMER
Hi Malcolm, thank you so much for your 5-Star Review. It is always lovely to receive positive feedback on our packing process and delivery service. Kind Regards Angie
Good customer service
A hiccup with the payment process meant I ordered the same product twice. Fiximer sent me a return label for one of the items and refunded me. Happy to recommend.
17 juillet 2025
Avis spontané
Réponse de FIXIMER
Hi Mr Maclaren, thank you for your 5-Star Review. We are delighted to hear that you would recommend us. Kind Regards Angie
Réponse de FIXIMER
Hi Andrius, it's great to receive your 5-Star Review. Kind Regards Angie
Great
Great store fast delivery, good quality, everything as expected. Very satisfied!
7 juillet 2025
Réponse de FIXIMER
Hi Ewelina, thank you for your 5-Star Review. Regards Angie
Online ordering was quick and easy and…
Online ordering was quick and easy and my order was delivered within 3 days
14 juillet 2025
Réponse de FIXIMER
Hi Mrs Vowels, your 5-Star Review is appreciated. Thank you so much. Regards Angie
Excellent
Excellent! Product is top quality and dispatched quickly
Would definitely use again 👌
8 juillet 2025
Réponse de FIXIMER
Hi Claire, thank you so much for your 5-star review. It is greatly appreciated. Regards Angie
Very quick and efficient service
4 juillet 2025
Réponse de FIXIMER
Hi Angela, Thank you for taking the time to share your thoughts in your review. We truly appreciate your kind comments about Fiximer! However, I noticed that you rated us with 1 star, and I wanted to check in and see if that might have been an oversight. Your feedback is important to us, and we’re here to help if there's anything we can do to improve your experience. Kind Regards Angie
Réponse de FIXIMER
Hi Ahmed, thank you so much for your 5-Star Review. It is very much appreciated. kind Regards Angie
Left outside for my daughter to carry…
Left outside for my daughter to carry in the house
7 juillet 2025
Réponse de FIXIMER
Hi Gavin,
We were surprised and disappointed to see your 1-star review. Our company prides itself on delivering top-quality products and services, and we’ve been committed to assisting you throughout your entire process.
The issue regarding the courier not bringing your parcel inside is a matter that rests with them. Most courier companies are not permitted to carry deliveries into someone’s property due to insurance and safeguarding standards that are now established across the industry. These guidelines are designed to protect both you and the courier.
If you have concerns about the courier service, we recommend directing your review to them, as they are best equipped to address your feedback. Kind Regrads Angie
Great service and quality to match
Great service and quality to match. Would highly recommend
👍
29 juin 2025
Réponse de FIXIMER
Hi Anthony, Thank you for your 5-Star Review, we appreciate it Kind Regards Angie
Staircase and thread
I have ordered staircase threads and raisers, overall good quality product. One of the threads had lots of small holes in it (seems like it was damaged by the woodworm) , noticed this one after the installation.
The end result is great, if I could upload an image I would do.
I had an issue on delivery where a few items were missing... I could reach an agreement with the company to resolve it (check your delivery within 24hrs and raise any concerns!!! learned the hard way)
Recommend the company, great product and fantastic result!
9 mai 2025
Réponse de FIXIMER
Hi, thank you for your 5-star review. Would you please send me some photos of the holes that you are referring to? Kind regards Angie
Great product and value for money.
Great product and value for money.
Staff are very friendly,helpful and understanding.
definitely recommend.
25 juin 2025
Réponse de FIXIMER
Hi Brian, thank you for your 5-star review. It is very much appreciated. Kind Regards Angie
The newel post cladding had damaged…
The newel post cladding had damaged edges. Had to fill and therefore had to paint. Quality needs to be better for the price. Newel caps where fine.
1 juillet 2025
Avis spontané
Réponse de FIXIMER
Hi, I have requested some more information about your experience. I would like to understand the basis for the 3-star review. Additionally, if you could send some photos of the damage you're referring to, that would be helpful.
I look forward to hearing from you.
Kind Regards Angie
Fantastic product
Fantastic product. Bought a full stair bannister set. Clear & quick delivery
23 juin 2025
Réponse de FIXIMER
Hi Craig, thank you for your 5-star review. Kind Regards Angie
excellent products specially the Newel…
excellent products specially the Newel Cladding, simple to install.
2 juillet 2025
Avis spontané
Réponse de FIXIMER
Hi Antony, thank you for your 5-star review. It is very much appreciated. Kind Regards Angie
Réponse de FIXIMER
Hi Rob, thank you for your 5-star review. It is very much appreciated. Kind Regards Angie
very nice and solid help communication…
very nice and solid help communication I am satisfied material first class
30 juin 2025
Avis spontané
Réponse de FIXIMER
Hi Krzysztof, thank you for your 5-star review. Kind Regards Angie
Ordering materials and local suppliers…
Ordering materials and local suppliers were saying 5 to 7 working days and I needed in 5. I'd used Fiximer once before and tried again. Easy to use website, good price, quality of materials were good last time. I called and spoke to Corinne who was very friendly and helpful, she despatched today for a FedEx tomorrow delivery. Brilliant.
30 juin 2025
Avis spontané
Réponse de FIXIMER
Hi Grahame, thank you for your 5-star review. It is very much appreciated. Kind Regards Angie
What impressed me the most was the…
What impressed me the most was the delivery time.
From ordering on line to being delivered was very quick and hassle free.
I have never experienced such a service from any company either in the UK or abroad.
20 juin 2025
Réponse de FIXIMER
Hi George, thank you for taking the time to write a 5-star review for us. It is very much appreciated. Kind Regards Angie
Brilliant service
Brilliant service, product is great quality used firm several times never a problem.
24 juin 2025
Réponse de FIXIMER
Hi Chris, thank you for taking the time to write a 5-star review. It is very much appreciated. Kind Regards Angie
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