Fix My Coffee Machine Avis 119

The company did a great job and the aftercare service was excellent. It was daunting for me to send my beloved coffee machine off on its own but the service was excellent and when I made anxious phone calls they were reassuring and helpful.

Recent repair after pump had failed on a 6+ year old Sage Barista Express. Initial comms were very good and the website has good information about the process. Sent and received via UPS and repair took around a month which I was happy with. Hoping to get a couple more years if not more out of it before having to commit to a new machine which is good sustainability.

Back to making flat whites 👌🏼

Highly recommended! 5 stars

Fast efficient friendly and effective. Would definitely recommend .

To be honest, I was daunted about sending my much loved Barista Express to Bristol for repair, but Fix My Coffee Machine literally had all the angles covered. Every step was easy to follow and they soon found why my machine was tripping the electrics at home, such is their knowledge base. They gave ample updates and I was never left in the dark about anything. A year old when I bought it in 2021, my Barista Express now functions better than ever and I cannot recommend Fix My Coffee Machine highly enough.

Clear communication, excellent service,

Brilliant and professional service. Would always recommend.

Super helpful and quick turnaround. Everything about the process was explained and they were responsive to all questions!
Would definitely recommend!

Amazing service from these guys. Coffee machine feels brand new. Communication and turnaround time were magnificent.

Thank you.

Rory what can we say. The coffee machine is working great again. We have a Sage Touch which had problems with tamping. Although Rory was unsure about the problem on this machine he looked into it got the part from Sage and fixed it, letting us know progress all the way. He is local to us so we picked it up. Brilliant service, will not hesitate to use your service again.

Friendly and knowledgable team. Really felt at ease leaving them to fix and service my machine

Great service! I'm so happy to have a coffee machine that works properly again. Fix My Coffee Machine have been extremely friendly and helpful. They were quick and efficient, and they kept in touch throughout the process of fixing and servicing my machine so I knew what was going on. They even helped me trouble shoot afterwards. Thanks for allowing me to make great coffee at home again!

Excellent service from FixMyCoffeeMachine recently. My Sage Barista Express is now working better than ever. Thank you so much for your prompt turnaround.

Quick and simple communication via WhatsApp, with great instructions and updates throughout the whole process. My coffee machine was fixed quickly and returned safely, and all for a fair price. Thanks!

Getting in contact with the team at Fix My Coffee Machine was super easy via WhatsApp.
We took our Sage machine to the lovely team on a Friday morning and by the next Friday, we had picked it up, repaired and serviced.
Communication in general is very good with Rory and the team. Highly recommend!

Excellent service, my Sage Barista pro machine was playing up with low water flow I had tried to repair it myself with a new water pump but it made no difference. Sent it by UPS to 'fixmycoffeemachine' turned out it needed a new boiler. Excellent communication with the repair shop informing me of the fault and videos once repaired. Sent back up via UPS (Excellent postal service). I cannot fault the service I received and I will be using them again in the future.
Thank you Fixmycoffeemachine.

What a team at fix my coffee machine , from start to finish correspondence was great always replied and kept me in the loop as to where the repair was at .
Would highly recommend these guys thanks for everything.
Dave T Shropshire

Our office Sage Barrister Express had a fault with the auto cut off for the pouring function. Rory was able to fix the issue and service our machine all within 4 working days. Very good communication throughout.

Great communication from the start, questions answered and fixed/returned in no time. Will use again for any future fixes and highly recommend thank you!

I am just so happy with the service, my machine was in a terrible way and because I am in Bristol I could deliver the machine myself. Rory was excellent and I dropped the machine over on a Friday and picked it up on the Monday!

When I collected the machine all fixed and serviced it looked like a new machine!

I am so happy, I will book my machine in every year for a service. Thank you Rory.

My Sage Barista Express Coffee Machine developed an electrical fault recently. Having found the Fix My Coffee Machine website, I used the Whats App function which enables you to contact the company via message. Rory came back to me within minutes giving an accurate repair estimate whilst also explaining how shipping to and from the repair location works.
Having booked in the repair/service, I shipped the machine via UPS on Thursday 4th Jan. Rory had fixed the machine by the Sunday and I had it back, in full working order by the following Wednesday.
Fantastic service, would highly recommend Rory and his team. All the best.