Fixmywatch Avis 2 494

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service and repairs, as well as the best price to replace solar ‘battery’ in uk. Great updates on service progress. Highly recommend this uk business and would trust them again to fix my... Voir plus

Noté 5 sur 5 étoiles

Very pleased with the service, the watch came back looking as new, very prompt collection snd delivery and a reasonable price. Everything was explained before work started. Very happy

Noté 5 sur 5 étoiles

Excellent service. I had a question before sending the watch and received a quick and helpful answer by email. Communications throughout have been timely and helpful. Watch was quickly and fully repai... Voir plus

Noté 4 sur 5 étoiles

I was very dubious about sending the broken Breitling to a company off the internet. Picked the watch up promptly. Emailed when received. Fixed/serviced and returned in a couple of weeks. No complaint... Voir plus

À propos de l'entreprise

  1. Horlogerie

Informations provenant de diverses sources externes

At FixMyWatch, we appreciate that time is a valuable asset in people’s busy schedules; that’s why we’ve developed, what is probably, the best watch repair service available anywhere in the world.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

I have used this company twice now

I have used this company twice now, takes about 4 weeks turnaround, communication not the best but the quality is good. Got my watch back today and looks like new and come back with a 2 year warranty. My watch looks like new .Total cost £235 but that included DHL collection and delivery , all new parts glass and strap repair and clean plus full service and battery.

23 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Bad customer service in terms of…

Bad customer service in terms of updates, they have had my watch two weeks and I have no idea what’s happening. My watch is very expensive and it means a lot to me. Please be aware when sending your items, I did actually think it was scam at first !!!

15 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, quite expensive, second time I gave used the company.
Good to have the items collected repaired abd delivered back and all insured too.
Missed the little zip case this time but the pouch will help

9 septembre 2025
Noté 5 sur 5 étoiles

Full service on my Breitling watch

I was really apprehensive using this company that I found online, after doing a lot of research I decided to go ahead. There was absolutely no need for me to be concerned, my watch (Breitling super Ocean) was picked up from home for a very small charge. I had a full service which included original Breitling parts if any were needed, polish and certificated warranty. Very good price, first class company, friends and family will definitely be using this company in the future. Would definitely recommend.
Many thanks

5 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service from start to finish

So pleased. The watch didn't work when I sent it so I expected extra charges for parts. Even tho some parts were replaced (which were returned with the watch) no extra charges. What pleased me the most is the honesty.
Also the DHL pickup and drop off were flawless
Will definitely use again. Thank you

25 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely superb

Absolutely superb: really good communication, great treatment of my watch, and fast service too. I was really impressed with this, and will use for other watches.

6 août 2025
Noté 5 sur 5 étoiles

Fantastic company

First time using Fixmywatch - and certainly will not be the last!
Brilliant service from start to finish.
Watch collected on time, regular updates on progress, including a phone call from Jodie, and a safe return of watch when repaired.
Considering it's a fairly old Tag what was returned to me was nothing short of what looks like brand new!!!

Thank you so much and I can't recommend you enough.

4 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

This company are fantastic,I rang and spoke to one of the lovely customer service staff who arranged for my watch to be collected, I was able to track the progress of the repairing of my beloved Tag watch and it’s just arrived back today looking like new ( it’s over 30 years old ) .
I cannot recommend them highly enough, also much cheaper and easier than sending it to Tag .
Thankyou so much fixmywatch ❤️

30 juillet 2025
Noté 5 sur 5 étoiles

Outstanding

I didn’t check the reviews but can honestly say that I’m glad I used this company. It was done all online firstly by entering the make ( Seiko) and then that it’s a chronograph. I was given a price which I was happy with. The price included collection and re-delivery by DHL. My watch needed parts that had to be ordered so there was a slight delay. However my watch was returned in a velvet pouch securely packed in a box in a plastic bag. The watch looks absolutely like new. So pleased with the result and would have no hesitation in recommending this company

23 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and communication.

After reading the positive reviews for this company I sent in my Seiko for a service. Up-front quote, great communication and easy to arrange courier. Watch was returned serviced and running like new again. I honestly can’t recommend them enough.

2 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Never known a company so dedicated to…

Never known a company so dedicated to customer service and satisfaction, the repair to my Kyboe watch was only £50 but they treated me like my watch was a high end brand. Absolutely fabulous company and can thoroughly recommend.

1 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Contacted this company regarding repair…

Contacted this company regarding repair / servicing of my seiko divering watch. Customer service agent Jodie was great and explained the process and costs involved for their services. Arranged pick up by courier and had good communications regarding receipt of my watch. Throughout process of service I was kept informed of progress and upon payment informed re dispatch and return delivery of my watch. Watch arrived safely well packaged with repair certification and guarantee explained. All in all a great company and special thanks for Jodie and all her help

14 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant.

Brilliant.
Not only serviced, but cleaned and polished. My 19 year old watch looks like new.

15 juillet 2025
Noté 5 sur 5 étoiles

Second time of using this company

Second time of using this company, and again very impressed.
Not a very valuable watch, but one that has emotional value to me. Some of the pieces on the face had come loose, and were moving around inside the dial. Very good value service to open the watch and replace these.
Speedy service, and great communication.
Highly recommended!

3 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Service

Have used this Company twice now for a Breitling and a TAG battery replacement. Both times service has been fast, reliable and faultless. Watches came back quickly, beautifully packaged and looking like new. Would recommend 100%.

4 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Looks and runs like new.

My wife just remarked that my watch looks new after you serviced it. And it's running perfectly too! While it took a little longer than anticipated (Cartier parts, I understand, were the cause of delay) it was definitely worth waiting for. Thank you.

4 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Fabulous service

My Rotary watch that my wife bought me for my sixtieth birthday started having some problems with the small dials not returning to zero. Saw the ad checked them out and sent the watch. Wow. What a service. The watch was returned in a box inside a nice pouch and a warranty certificate. It is like a new watch. So pleased that I can now wear it again.

30 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Very disappointed

Very disappointed. DHL never bothered to turn up to collect the watch and no communication from the company as to why it wasn't picked up. I was then told I could take it to a collection point, but it may have been good to say this when requesting the service. So no collection and no repair. I would not recommend, I thought this was going to be a good service.

24 juin 2025
Avis spontané

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