I received some oil that when I put it in an engine it started to foam excessively in use. I asked for a return of the other bottle that I ordered at the same time, as I do not think the oil is correc... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Good price, quick delivery but my order was badly packed and a tub of ceramic grease was cracked open. The grease was contaminated with bits of plastic but once cleaned up the other contents were OK... Voir plus
L'entreprise a répondu
I was hesitant that Fixra was a fraudulent website due to the prices being almost unbelievable (half the price in comparison to Halfords for what I was buying) but gave it a go and have to say I'm abs... Voir plus
Courier damaged parcel. One quick message to FIXRA - problem solved and a replacement issued. New delivery was only 2 days later than the original scheduled delivery. Items were a great price with fre... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Équipement de réparation automobile
- Fournisseur de pièces de carrosserie
- Magasin d'accessoires automobiles
- Magasin de bricolage
- Grossiste en outils
Écrit par l'entreprise
FIXRA is your destination for anything that needs fixing. We offer a wide range of Car Parts, Accessories, DIY, Power Tools and accessories shipped directly to your door.
Coordonnées de contact
Royaume-Uni
- +44 20 3859 3292
- hello@fixra.com
- fixra.com
4,5
Excellent
323 avis
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de FIXRA
Hi Nige,
Thank you for sharing your fantastic feedback! We work hard to offer great value and speedy service, so it’s wonderful to hear it hit the mark. Looking forward to your next order!
Thanks,
Fixra
Réponse de FIXRA
Hi Malcolm,
We’re so grateful for your glowing review! It means so much to us that you took the time to share your experience. We're absolutely delighted to have you as a customer and can’t wait to welcome you back!
Thanks,
Fixra
Réponse de FIXRA
Hi Mike,
Thank you for sharing your fantastic feedback! We work hard to offer great value and speedy service, so it’s wonderful to hear it hit the mark. Looking forward to your next order!
Thanks,
Fixra
Réponse de FIXRA
Hi Andrew,
We’re so grateful for your glowing review! It means so much to us that you took the time to share your experience. We're absolutely delighted to have you as a customer and can’t wait to welcome you back!
Thanks,
Fixra
Not great customer service
Ordered 8 car safe hammers, and the order process randomly added on a 9th. Upon receipt of the order confirmation email, I emailed them to highlight this and to get the order amended back to 8.
No response.
The 9 safe hammers arrived, and they charged me for 9.
I emailed again. No response.
I emailed again and received an email asking me about my 'failed delivery'. What on earth? Useless, absolutely useless.
I emailed again, stating that my issue was not a 'failed delivery' and that they should read my emails properly. All I need to know is how to return this item free of charge, and be assured that a refund will be promptly made. No response.
So, here I am, writing a review as I now have a product I do not want, but for which I have been charged.
Update 2nd May: Fixra has contacted me to issue a refund. Good that this issue is fnally being addressed, but not good that my initial emails were ignored and not read properly. As a result, I am upgrading my review from 1 star to 3 stars.
14 avril 2025
Avis spontané
Réponse de FIXRA
Hi Saz,
Thank you for your updated review and for giving us the opportunity to resolve the issue.
We’re genuinely sorry for the confusion and any delay in responding.
If there’s anything further we can do to help, please don’t hesitate to reach out at hello@fixra.com.
Thanks,
Fixra
First parcel arrived on time but one of…
First parcel arrived on time but one of the paint tins had leaked sent me another parcel,all arrived on time fantastic service will use again
11 avril 2025
The delivery was on time
The delivery was on time. I had the glow plug sign on the dashboard. After I inserted the Turbo cleaner it made a slight improvement.
28 mars 2025
Réponse de FIXRA
Hi Amirul,
We’re so grateful for your glowing review! It means so much to us that you took the time to share your experience. We're absolutely delighted to have you as a customer and can’t wait to welcome you back!
Thanks,
Fixra
Silicone grease was excellent value. …
Silicone grease was excellent value for money. Item well packaged and delivered promptly by Evri.
30 mars 2025
Cost special offers fast delivery
Fast delivery good price
Downside !!! It looked like a 5 year old had wrapped the box
NOt suitable heavy throwing around or long delivers
30 mars 2025
Excellent after sales
Excellent after sales. Company will actively resolve problems in a timely manner, with clear communication.
1 avril 2025
Avis spontané
Quick delivery
Quick delivery, courier damaged parcel contents and was sent replacement next day.
28 mars 2025
Excellent service fast and reliable at…
Excellent service fast and reliable at a sensible price, Spot on.
28 mars 2025
Exemplary service from Fixra
Exemplary service from Fixra, from telephone support and placing of order yesterday through to delivery of order today by Evri. Absolutely excellent customer experience. Thank you.
27 mars 2025
Avis spontané
Badly packed order damaged but Fixra resolved it quickly.
Good price, quick delivery but my order was badly packed and a tub of ceramic grease was cracked open. The grease was contaminated with bits of plastic but once cleaned up the other contents were OK. I reported the problem and a replacement tub of grease was sent same day and delivered the next day.
I'm giving Fixra five stars because they sorted out the problem quickly and without any hassle.
15 mars 2025
Avis spontané
Réponse de FIXRA
Hi,
We appreciate you taking the time to leave us a positive review! We're sorry your order was damaged during transit, but we're glad we could resolve the issue for you. We look forward to your next order!
Thanks,
Fixra
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