The Flat Cap Coffee Roasting Company Avis 551

TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The coffee, aa ever, was great. What made this month special was the extra mile that Mark and Alex went to keep me supplied with coffee. We had had lots of guests and I ran out of coffee with 10 days... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Things weren't clear (to me) on the website. My query was answered promptly, in a very friendly manner. Delivery was as described, ethically (and attractively) packaged. The coffee is lovely: full-... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have bought coffee from Flat Cap regularly for at least 5 years. The website is clear and easy to navigate. The coffee selection is broad with full descriptions of each brand to help guide you. Th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Flat cap coffee is an outstanding company. Amazing product with incredible customer service. I cannot recommend highly enough. If you are buying beans from the supermarket or anywhere else with a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Torréfacteurs
  2. Fournisseur de machine à café
  3. Magasin de café
  4. Boutique de café
  5. Grossiste en café

Écrit par l'entreprise

We are a Veteran owned, artisan, Specialty Coffee Roaster offering a large selection of freshly roasted, Specialty Arabica Coffee Beans. Our Specialty coffee beans are fully traceable, ethically sourced with high SCA scores. Our specialty coffee beans are roasted in small batches for the best quality and flavour notes. Available to order online for delivery anywhere in the UK. Local collection is available by prior arrangement. We would love to hear from you so please do send us a message or click to buy! Before visiting please check that there is someone at the Roastery by calling, emailing or messaging. We are often in and out and would hate to miss you! Look us up on Social media too!


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

551 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Amazing Coffee and amazing Company

Amazing Coffee and amazing Company. Thank you very much.

4 novembre 2024
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Réponse : The Flat Cap Coffee Roasting Company

It is always a pleasure and thank you for leaving us a great review. We are so happy that you are loving your coffee, we hope to hear from you soon!

Noté 5 sur 5 étoiles

Why do I buy my coffees beans from…

Why do I buy my coffees beans from TFCCRC when there are less expensive options out there. Quality of the beans and the exceptional customer service.
Recently when changing my subscription as I would have been away when it arrived, I accidentally set up a second subscription and ordered two 1kg bags of the 1571 blend. This was a Sunday. I realised my mistake about the double order and was going to contact them about cancelling one of the orders. I didn’t need to. Early Monday morning I received a call from TFCCRC about the double order and the double subscription. On the ball to say the least. I can also say that the beans are just as good as the customer service. I’ve never had a bad batch and the consistency in their blends is on target. Customer for life.

21 octobre 2024
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Réponse : The Flat Cap Coffee Roasting Company

Keith that is so lovely of you to say and is much appreciated. Were so happy that you are happy with your coffee and look forward to sending more to you.

Noté 5 sur 5 étoiles

Quality Coffee and Service

Great speedy delivery of well roasted beans, with generous inclusion of bigger bag of beans to ensure order was not delayed. Thank you.
Just started on the ‘Single Origin’ Columbia as a pour-over and it’s a really great tasting coffee!!

4 novembre 2024
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Réponse : The Flat Cap Coffee Roasting Company

Phil, It is always a pleasure and thank you for leaving us a great review. We are so happy that you are loving your coffee, we hope to hear from you soon!

Noté 5 sur 5 étoiles

Great coffee

Quick service, delivery was rapid and the coffee is awesome!

28 octobre 2024
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Réponse : The Flat Cap Coffee Roasting Company

Chris, It is always a pleasure and thank you for leaving us a great review. We are so happy that you are loving your coffee, we hope to hear from you soon!

Noté 5 sur 5 étoiles

First class personal service

Regular order comes on time with priori notice. Recently changed order and that was handled both swiftly and personally.

25 octobre 2024
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Réponse : The Flat Cap Coffee Roasting Company

It is always a pleasure and thank you for leaving us a great review. We are so happy that you are loving your coffee, we hope to hear from you soon!

Noté 5 sur 5 étoiles

Yet another great service from the team

Yet another great service from The Flat Cap Coffee Roasting Company. Great selection of coffees currently using the Autumn Blend. Great tasting coffee.

21 octobre 2024
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Réponse : The Flat Cap Coffee Roasting Company

It is always a pleasure and thank you for leaving us a great review. We are so happy that you are loving your coffee, we hope to hear from you soon!

Noté 5 sur 5 étoiles

Great Coffee

Great Coffee, Great Customer Service, would definitely recommend

30 septembre 2024
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Réponse : The Flat Cap Coffee Roasting Company

Greig, It is always a pleasure and thank you for leaving us a great review. We are so happy that you are loving your coffee, we hope to hear from you soon!

Noté 5 sur 5 étoiles

Excellent products and a quick…

Excellent products and a quick delivery. The care and attention taken with the coffee just add to the superb level of service.

9 octobre 2024
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Réponse : The Flat Cap Coffee Roasting Company

Steven, as always it is such a pleasure and thank you so much to you guys for leaving us another review. It'll be lovely to catch up before Christmas over a coffee too.

Noté 5 sur 5 étoiles
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Réponse : The Flat Cap Coffee Roasting Company

Nia, it is so lovely to hear that you are enjoying your coffee so much, thank you for leaving the positive review and for your kind words too.

Noté 5 sur 5 étoiles

Delivered on time and really good coffee

Delivered on time and really good coffee

30 septembre 2024
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Réponse : The Flat Cap Coffee Roasting Company

Hey guys, It is lovely to hear from you an thank you for taking the time to leave us a positive review, it is so appreciated. We are so happy that you continue to enjoy your beans, see you soon!

Noté 5 sur 5 étoiles

Top notch coffee

Top notch coffee - we moved 200 miles away and it’s still the best coffee we’ve ever had, love the fact that we get a regular monthly 1k bag of flat cap blend + two 1/2k random coffee bean blends. It’s always good!

27 septembre 2024
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Réponse : The Flat Cap Coffee Roasting Company

Paul, It is lovely to hear from you guys and thank you for taking the time to leave us a positive review, it is so appreciated and so lovely to read the review too. We are so happy that you continue to enjoy your beans!

Noté 5 sur 5 étoiles

Always new varieties popping up

Always new varieties popping up, with some really stunning flavours. I'm a huge fan of trying new beans, and their latest addition (Tanzanian Mbili Twiga) is lovely - a creamy, almost fudge-like note hiding in there.

23 septembre 2024
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Réponse : The Flat Cap Coffee Roasting Company

Alan, It is lovely to hear from you an thank you for taking the time to leave us a positive review, it is so appreciated. We are so happy that you continue to enjoy your beans and love sending them every month!!

Noté 5 sur 5 étoiles

Autumn blend

I noticed Mark had created an Autumn blend, so I had to give it a go. It is 'proper gert lush' the cremer is so rich and thick, the smell fills the house and is hypnotic, and the taste is just so rich and smooth, it's like silk in a cup, with a kick to boost your mood and your mind.
Try it, you'll be hooked after the portafilter lets loose the river of liquid gold on the first extraction

16 septembre 2024
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Réponse : The Flat Cap Coffee Roasting Company

Chris, poetry in motion with your review, wow, love it. Thank you though for taking the time to write us such a great review, it is really appreciated. The Autumn Blend really fits with this time of year and in fact it is in the machine for the Saturday morning chill :)

Noté 5 sur 5 étoiles

Great coffee and service too.

I am fortunate enough to live close by, so I can collect my coffee orders. Every time, my orders are freshly roasted and the taste from the coffee I make with the beans is superb. Smooth and aromatic, whether in a cappuccino or espresso.
Each order is also superbly packaged which I really appreciate. It's rare to find such great product quality and customer service together these days, but you can definitely find it at Flat Cap Coffee.

9 septembre 2024
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Réponse : The Flat Cap Coffee Roasting Company

Dean, It is lovely to hear from you an thank you for taking the time to leave us a positive review, it is so appreciated. We are so happy that you continue to enjoy your beans and it is always a pleasure to chat all things coffee and other bits :)

Noté 5 sur 5 étoiles

This Coffee is in a league of its Own !!

This Coffee is a league of its own, Mark was super attentive, Detailed and precise when roasting/finding a coffee to match our profile preference. Flat Caps range and versatility of blends are suited for all, from a soft to dark roast profile all his offerings cater for everyone. Adamant we wanted a bespoke specialty blend, Flat Cap did not disappoint in providing us a solution, and has continued to provide epic customer service and never disapoint whatever demand we throw at them !!

30 juillet 2024
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Réponse : The Flat Cap Coffee Roasting Company

Sarah, It is lovely to hear from you an thank you for taking the time to leave us a positive review, it is so appreciated. You guys are absolutely rocking the coffee and it is a privilege to work with you all :)

Noté 5 sur 5 étoiles

Absolutely fantastic coffee and the…

Absolutely fantastic coffee and the service and speed of delivery is second to none. Really helpful and full of good advice too.
Highly recommend.

24 juillet 2024
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Réponse : The Flat Cap Coffee Roasting Company

Danny, It is lovely to hear from you an thank you for taking the time to leave us a positive review, it is so appreciated. We are so happy that you are doing so well, your coffee van is simply stunning and its a pleasure to be working with you. We look forward to seeing you soon.

Noté 5 sur 5 étoiles

Excellent service, excellent Coffee.

Mark and Alex have been supplying our coffee for the last six months, the quality and service they provide is excellent, personalised and professional.

Our customers always comment on how good the coffee is and that is down to the quality of bean we get from the Flat Cap Coffee roasting company.

18 juillet 2024
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Réponse : The Flat Cap Coffee Roasting Company

Steve, thank you for spending the time to leave us such a glowing and kind review, straight back to you, it is a pleasure working with you and the team, you have created a wonderful coffee environment, keep it going :)

Noté 5 sur 5 étoiles
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Réponse : The Flat Cap Coffee Roasting Company

Michele, It is lovely to hear from you an thank you for taking the time to leave us a positive review, it is so appreciated. We are so happy that you continue to enjoy your beans!

Noté 5 sur 5 étoiles

Service, Quality, Choice and Rapid Delivery

The service from Flatcap is second to none and this is not regarding the quality of the coffee and high quality choices they have. Order to delivery is exceptionally rapid. Mark is always helpful and responsive with any questions. Support this veteran based business and buy your coffee from here!

10 juillet 2024
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Réponse : The Flat Cap Coffee Roasting Company

Rob, It is lovely to hear from you an thank you for taking the time to leave us a positive review, it is so appreciated. We are so happy that you continue to enjoy your beans and the service you receive, we look forward to hearing from you again soon.

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