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We dined at Flatiron, 9 Young Street, London (Kensington). We had Wagyu Rib Eye with chips and salad. The food met our expectation, the steak was great and well prepared, home made chips, nice salad, good but quite small bernaise.
The waitress. Valerie was something special and very nice, she really paid attention to us throughout the meal- thank you ver much.
Will we come back? Definitely.

Visited on a whim last weds at the location in Spitalfields, London. Initially we're told to wait 40-45mins but somehow 2 mins later a table was free. We didn't know about the menu at all and were a bit surprised about how reduced it was. We were lucky to find that our server was a super nice spanish speaker girl that explained the menu and choices without sounding bored or inconvenienced. Menu is indeed small but have to say that what they do, they do it very well. Best meat I had in a very long while. Full of flavor and very tasty. Ambience is great and service super, super nice... and let's not forget the amazing free ice-cream at the end! We all agree that taking a chance on this restaurant was one of the best ideas ever. Totally recommended.

Visited Flat Iron Kensington London on 19.12.2025 - excellent food excellent service. Particular mention to Valerie our server she was knowledgeable and helped make my coeliac experience safe. She was great fun. Wouldn’t hesitate to visit again ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Vil egenligt give den 4,9 stjerner. Det var en vanvittig god oplevelse jeg havde i Manchester. Servicen var top klasse, og maden smagte så godt. Den eneste grund til at de kun får 4,9 stjerner og ikke 5,0 er at de serverede vinen i et vand glas og ikke i vin glas. Men whatever, det smager jo at det samme.

Visited Flat Iron Leeds 07.12.25. Food was very good, and good value for money. However the experience was ruined by the staff. There was no warmth in the service and one particular person was extremely rude in their approach and abrupt. There was no attention making our experience a better one. Sorry Flat Iron this is not what is expected

(South Kensington Restaurant)Food came out after only 8 minutes of ordering so you could tell it wasn’t freshly cooked, all the sides were luke warm and the mac and cheese was undercooked so the pasta itself was still slightly hard, I personally didn’t like the taste of the mash it had a strong bone marrow flavour which was extremely overpowering for me, the cream spinach was nice but a little too watery and the stake itself my partner and I both ordered rare, when it arrived the first piece I had was cold even though it was served on a what looked like a hot stone, it was bland and completely unseasoned, after having a few pieces and reaching the middle we both realised it was much more like it was cooked blue not rare , I ended up sending back 2 sides and leaving most of the rest of the food, I was extremely disappointed with the food but I couldn’t fault the service at all, amazing staff, very kind and understanding and quick Service.

Delicious steak but tiny. Do not visit the Manchester branch if you are hungry. I left disappointed and bought a burger on the way home. For the price I expected a huge nosh but was served a couple of morsels. Everything I ate or drank was very good but the portion size was woeful. When I commented such to the table supervisor I was advised to eat before visiting . . . oh dear 🙁

Great food at Manchester,choices great even though always busy majority of cuts are available. Staff know their stuff, wine is good too but the complementary water at Manchester is extremely chlorinated to the point I couldn’t drink it. Didn’t put me off the steak just drank more wine, might be the point 🧐

Just returned from Flatiron in Cambridge- it was great, we had just had a miserable experience elsewhere and they could not have been kinder. The food was amazing, really reasonable price and fantastic quality. Service was second to none! Definitely worth every penny!

We visited the Kings Cross venue and it was amazing! Warm and friendly staff and the food was amazing and fairly priced (for london) £60ish for 2 including 2 steaks, 2 sides and 2 cocktails. Jimmy was our waiter and he was lovely. Great evening! The Aperol Bellini and the Passionfruit Collins were delicious! New favourite drink found!

I had a disappointing experience at Flat Iron Leeds on Monday, 8 September 2025. After finishing our meal, the server showed me the bill, which looked correct. My husband then paid by card, only when I insisted on getting a copy of the payment receipt did I discover that they charge a different amount. The server seemed reluctant to provide the receipt, which made the situation even more concerning.

In the very beginning, i thought that the staff charged for extra tips. But when I contact the restaurant by email , they told me that their card machines are synced to the tills, and so the server has to click on the table number to then take payment - and the staff has clicked on the wrong table to charge me and not double checked my bill, which is how I have then been charged incorrectly. They also told me that they can arrange for the additional amount to be refunded to me. The email said they are very sorry for the honest mistake made by the staff as well.

Last but not the least, they will put 10% service charge into your bill without your consent. If you are not going to add any tips, please check your bill very carefully.

Very nice restaurant and very friendly staff, especially want to mention Roberto , because he is very knowledgeable and professional

As soon as I was seated the waiter told me all about the different steaks. We were given popcorn for free as a starter. I got a flat iron steak (£15) witch was very tender and jucy and my brother got the wagu of the day (£23) and was more tender and jucy. I got beef driping chips, bone marrow crispy mash and truffle mac n cheese and where all very good. At the end we got mini claver shaped tokens we exchanged for a free icecream

Tottenham Court Road . Good service . Tasty food .

Outstanding service from Spitalfields branch. We went out for a family meal and from start to finish customer service was on point and the food was lovely. It was honestly one of the best experiences out we’ve had in a while! I made sure to email and thank everyone as it was so good!

A really good experience. Food was fantastic and the restaurant very nice

Everytime I am in this restaurant, it is a great experience.

My name is Met, and I’ve been one of Flat Iron's loyal customers.
I went to Flat Iron Manchester Deansgate and asked if it was open. A black man responded, "At 12, ma boy."
I left the restaurant, but on my way home, I realised he had actually called me "ma boy" (my boy). Not even with a complete sentence, just, “At 12, ma boy.” I’m 42 years old and a father of two, definitely not anyone’s “boy.”
I went back to the restaurant and spoke to the manager, a blonde woman. She didn’t seem concerned and avoided my question: “Is that the appropriate way to address a customer? Do you normally call customers ‘ma boy’?” Instead, she offered what felt like a fake apology.
Flat Iron has a strong reputation on social media, especially on Instagram, and its food is genuinely good. But I assume they do not educate their employees on how to speak to customers.

Flat iron i London, Victoria. Det er et ekstremt godt sted med en fantastisk steak. Medarbejderne er ekstrem søde og de er meget åbne for samtaler med kunderne. Man får gratis popcorn og is, hvilket bare gøre det endnu bedre 10/10 oplevelse