FleetUp Avis 51

Edit: after leaving this review and sending an email to fleet up they took corrective action and contacted me right away apologizing and providing the services needed. They were very helpful and spent time explaining the services as well as doing a video tutorial walk through and even following up afterwards to make sure I was all set. Changed the 1 star review to a 5 star for the follow up thst they provided.

Original review: Was never able to schedule a demo. Sales rep was overly aggressive. Overall we never had a chance to even try out the hardware and are requesting return shipping labels go return the devices which have never been used.

well it says my equipment left the yard. I'm standing next to it been parked in my shop for a week hasn't moved. my wife car says its at the grocery store and it have been home for 4 hours she hasn't been to the store in two days. I get alerts my equipment is leaving the yard in the middle of the night wakes me up while I'm looking says it is entering the yard. I look on cameras nothing has moved. by that time sleep is no more. Right now it says my dump truck is at a corner store I just called and chewed my guys ass for being in my truck at the store at 9:30 at night and he said I stopped there on my way home 4 hours ago. look on cameras and it is in the yard I just got this stuff thinking about sending it back. had a meeting online couldn't go over everything because computer was slow and they thought my equipment was in California and it was in Texas was' supposed to get a email and call back haven't heard a word but the bill comes in on time .

All good, happy to do business with you.

A representative was able to answer all of our questions and able to get us set up and running quickly and easily. There was not much need for follow-up questions, because if everything was already taken care of, or answered prior to even receiving our equipment.

It acts up every now and then but it’s an ok eld and they call me to check every month

They've done everything they said would and in a very timely maner, had trouble with the camera coming on line and they worked diligently to get to work to no avail so within few day received new cam and works as should.

The response time during and after working hours.

The product has done everything we needed it to do. The online resources are easy to navigate. The staff have answered all my questions and addressed any concerns that have come up. Excellent customer service and knowledgeable staff.

No one answers the phone, I only received notification as text messages, the app is useless

The technical support is great. The representatives are always helpful and always friendly.

Eld not working have reached out to customer support/tech team and haven’t got any help with the new eld. Have temped to go back to keep trucking

Kristy has been great while we get things back in order. I appreciate her willingness to meet with us and discuss our use cases.

Muy servicial
muy clara su explicacion
excelente disposicion

excelente servicio

Very informative and pleasant to speak with. Very user friendly system, as well as the same with customer service.

Kristy has always treated Wisdom as a high priority because of what we do and she is awesome during and after hours

First and foremost. Thank you Julie for being patient and understanding throughout our process. Your product and service quality is excellent and amazing. This is by far the best investment for our asset tracking. We had one of our combo units, stolen yesterday and without the ability to track it. It would have been in pieces in Mexico. However, with the FleetUp system, we were able to track the unit and fully recover our assets. Thank FleetUp team and Julie thank you for what y’all do. I would recommend this to any fleet owners.

Was so nice working with Samantha.
She was so helpful and helped me clear my doubts on the platform. She also sent me useful information I can take a look at when needed.
Thank you, Samantha.

Great ELD platform—great customer service reps and support. Had a terrible experience with Keep Truckin—their ELDs admittedly corrupted my trucks and caused them to go I to torque de rate and shut down. Now running FleetUp—couldn’t be happier. Best product, price and functionality. Thumbs up and 5 stars to FleetUp.