Flettons Surveyors Avis 133

Very detailed and personalises response to our queries! Have used them on 3 properties already and would use them again in the future too!

The report itself was quite detailed in all its findings, with pictures taken using drones and thermal cameras to identify defects. I am more than satisficed with the report's quality. Customer service was responsive. Simon the surveyor was also very helpful and provided valuable info and insight to let me better understand the condition of the property.

My only issue is how long it took before the actual surveying. I instructed and paid them on 29 May, but I was not informed of when the surveying would happen throughout the instruction and payment process. The actual survey happened on 22 Jun which was a rather long wait. The full report itself came after around 14 working days which is exactly what they said beforehand so I have no problem with that.

Simon and the team went way above and beyond to book us in at the earliest opportunity, provide a thorough and fantastic final report, and answer all our follow-up questions after the event.

Simon was very considerate of our need to arrange a survey at the earliest opportunity as we are looking for a speedy move, and was able to secure a date for us weeks before anyone else!

The final report was incredibly detailed and thorough, highlighting the risks and crucial health and safety concerns. Had we not been dealing with a company for the purchase, this would have undoubtedly saved us thousands.

Lastly, Simon is always incredibly friendly, polite, and professional. It has been an absolute pleasure to work with Flettons, and we will ensure to continue using them for all future surveying needs!

I had the pleasure of Simon doing a level 3 survey on my home in January. Throughout the visit he was meticulous in his work and a fountain of knowledge on a variety of factors that could impacting home maintenance and improvement.

What followed was a highly detailed report as advertised which left no stone unturned.

I’d recommend Flettons Surveyors to anyone without hesitation.

Simon was very professional and provided an excellent service. His communication in advance of the survey was excellent and I received a summary report promptly after the survey. The very detailed report for my level 3 survey which followed subsequently was very informative and gave me a clear sense of direction. It was clear to me that Simon has left no stone unturned and his recommendations were spot on. I needed his advice on a decision I needed to make and he called promptly and gave good advice which clarified my thinking and helped me to take action. Thoroughly recommended. Thank you very much Simon.

Simon went above and beyond with my level 3 survey leaving no corner of the property unchecked with over 100 pages of information. He uncovered damp, rodents and many other potential issues. Would 100% recommend, especially to anyone purchasing an older (victorian/Edwardian) property. He has also taken the time to thoroughly explain points over the phone and answer any questions quickly. When booking, do consider that the level 3 survey takes about 2 weeks to receive, (understandable for the volume and thoroughness of the information). Just make sure you book well before exchange to give yourself time for all the follow up investigations and and necessary renegotians. Thanks so much Simon!

The wealth of knowledge that Simon has and his willingness to info is invaluable.

Recently used Flettons, and Simon Hanchard, conducted the survey and produced the report. The report was thorough, and easy to understand and covered all the main areas and lots more. Particularly liked the traffic light system for indicating the state of particular components or parts of the structure. Highly recommended.

Thank you very much for the time you took in doing the survey we requested, we were very pleased with your detailed report, which was more thorough than expected.
The explanations you gave on the day and in the report were excellent, that along with the photos you supplied (including aerial photos of the roof), helped us to make up our minds how to proceed further.

An excellent service. I asked for a level 3 building survey and was thoroughly impressed with the level of detail, and care taken to provide me with a comprehensive and fair assessment of the property I am purchasing - a top floor flat conversion of a Victorian property in North London. Simon also made himself easily available to run through the survey and discuss key items. Flettons Surveyors is highly recommended to all careful property stakeholders. Big thanks go to Simon, the very helpful Yoanna, and the rest of the team.

We’ve been really impressed by the quality of the report and the level of detailed incorporated in it. It has provided us with all the information we were looking for in a very comprehensive manner. We will for sure do not hesitate to warmly recommend their service to anyone looking for a building survey.

My request for a survey was dealt with promptly and efficiently. I was very impressed with the detailed report I received back, which covered absolutely everything I had been concerned about and more. I would have no hesitation at all about recommending Flettons and will definitely use them again in the future.

Amazingly detailed and thorough report.
We got a summary report just the next working day after the survey being carried out.

Would highly recommend

Simon was fantastic and the report was super clear and thorough. Definitely recommend Simon, overall we were very happy!

Very happy with Flettons Surveyor & the full building survey. Our report was detailed, easy to understand and they were able to do the survey ahead of schedule within 3 days of booking!

Simon was and still is available for any questions related to the house - which is very useful as you go through searches or want to plan any renovation work.

Would totally recommend their service!

It was quite difficult to get in contact to confirm the date for the survey or to get them and the estate agent to arrange access - it's the only reason I knocked off a star, but this could've just been a COVID-related blocker. The report arrived within the target deadline. Our surveyor Simon was great - the report was really detailed but it was clear what areas needed attention. Simon answered my follow up questions over Whatsapp and helpfully recommended the best course of action going forward. Off the back of this we managed to arrange with our seller to make repairs to the roof before we exchanged and we had enough peace of mind to carry on with the purchase. We've had plenty of follow-ups from Flettons and Simon to check we were happy with the service.

Great service!
The report was very clear and detailed, without being overwhelming. Simon was extremely helpful answering my follow up questions over the phone and via e-mail, and he provided extra clarification and guidance about items that were concerning for us. This report gave us the peace of mind to carry on with our purchase, and I have already recommended Fletton's services to a couple of friends who are looking to purchase in London.

Great comprehensive survey

Simon was brilliant at putting together a comprehensive survey and also was great at keeping in touch following the survey with questions that I had.

I did find the communication with regards to booking the survey a little disorganised and received lots of automated emails which was a bit frustrating. However the surveyor was great and the report was very helpful.

Detailed report, compiled pretty quickly with no delays. Would recommend.