Good luck navigating the cancellation process. The food is not look very appealing. The containers were wet when we received them due to condensation making the product material unreadable du... Voir plus
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Lisez les avis des autres
Lana has been helping me a lot with my order she's always responding when she's off so any questions ask for Lana positive u won't have no trouble
Customer service: 10/10. I had a 100 questions and FRANCE helped me with all of them and I feel comfortable requesting help again. Food: 10/10. Tastes amazing, beats the living hell out of ov... Voir plus
L'entreprise a répondu
The company is switching menus, so made an offer blowing out the previous menu at a very low price, so I gave it a shot. The package arrived in Florida with thawed cooling packs and meals. I was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de produits alimentaires
- aussi dans
- Livraison de repas à domicile
- Service de commande de repas en ligne
Écrit par l'entreprise
FlexPro Meals is a Top Rated Meal Delivery Service. We prepare healthy, fresh, gourmet meals & deliver weekly across the United States.
Coordonnées de contact
3017 Dodge Road, 66115, Kansas City, Etats-Unis
- 816-542-4212
- admin@flexpromeals.com
- flexpromeals.com
4,5
Excellent
12 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Aline helped me place an order on a…
Aline helped me place an order on a SUNDAY. Super helpful, fast, and professional. Great food and service. Love this company
19 septembre 2026
Avis spontané
Réponse de FlexPro Meals
Thank you so much, Vince! It was a pleasure helping you get your order placed—even on a Sunday! 😊 We truly appreciate your kind words and are so happy to hear you’re enjoying both the food and the service.
Thanks for the love and for being part of the FlexPro Meals family! 💪🍽️
Great meals and service
Great meals and service. I mixed up an order and was able to get extremely prompt service from Aline to straighten out my error, on a Saturday. Couldn’t be more satisfied with the prompt, professional service!!
19 septembre 2026
Avis spontané
Réponse de FlexPro Meals
Thank you so much, Mike! We truly appreciate the kind words. We know order mix-ups happen, and we’re happy we could get everything straightened out quickly for you—even on a Saturday! 😊
It means a lot to hear that you’re enjoying both the meals and the service. Thank you for being part of the FlexPro Meals family!
France was excellent
France was excellent. She answered every question efficiently.
18 septembre 2026
Avis spontané
Réponse de FlexPro Meals
Thank you, Robert! We’re so glad to hear that France was able to answer all of your questions quickly and efficiently. We truly appreciate you taking the time to recognize her excellent service, and we’ll be sure to share your kind words with her!
Valuable Employee -France
France reached out to me to let me know that I had two (2) subscriptions and wanted to confirm that I wanted both. She was very professional and helpful. You've got a good employee in France. TY.
17 septembre 2026
Avis spontané
Réponse de FlexPro Meals
Thank you so much, Michelle! We’re glad France was able to catch the duplicate subscriptions and reach out to make sure everything was exactly how you wanted it. We truly appreciate your kind words about her professionalism and helpfulness, and we’ll be sure she knows you gave her a shoutout!
Thank you for choosing FlexPro Meals! 💪
Terrible experience
Terrible experience
Food was terrible, dont try.
They are only out to make money. I wasted my money
26 août 2026
Avis spontané
Réponse de FlexPro Meals
Thank you for taking the time to share your feedback, Jose. We’re sorry to hear that our meals didn’t meet your expectations. We value feedback because it helps us identify areas where we can improve. If there’s anything we can do to review your experience or address any concerns with your order, please contact us at admin@flexpromoeals.com -we’d appreciate the opportunity to help. Thank you again for sharing your thoughts.
I called in yesterday because I had not…
I called in yesterday because I had not received my order yet I placed, France from Flexpromeals reached out to me early the next morning and took care of it right away. It was my fault in not finishing out my order. She did a wonderful job getting this taken care of.
Thanks Flexpromeals Team.
13 septembre 2026
Avis spontané
Réponse de FlexPro Meals
Thank you so much, Lakesha! We truly appreciate you taking the time to share your experience. We’re so glad France was able to reach out quickly, figure out what happened, and get everything taken care of for you. We’ll be sure to pass along your kind words to her!
Thank you for being part of the FlexPro Meals family. We hope you enjoy your meals! 💪🍽️
Needed some help understanding the…
Needed some help understanding the scheduling and delivery timeline as this is my first order. France answered all my questions. Look forward to my first meals arriving
9 septembre 2026
Avis spontané
Réponse de FlexPro Meals
Thank you so much, AJ! We know the scheduling and delivery timeline can come with a few questions when placing your first order, so we’re glad France was able to explain everything and get you taken care of. We truly appreciate you choosing FlexPro Meals, and we can’t wait for you to receive and enjoy your first meals!
Busy working mom here that juggles…
Busy working mom here that juggles taking care of two toddlers and elderly mom. Kids who are in school & sports teams are very active.
France made my order process so seamless!
Response time is almost instant!
Great customer service!
I had an issue with payment and billing and it was resolved right away.
9 septembre 2026
Avis spontané
The meals were delicious!
The meals were delivered still frozen and they were delicious! I asked them a few questions via email and they always responded quickly and they made sure that I didn’t have any other questions.
7 septembre 2026
Avis spontané
Excellent customer service
Excellent customer service , they are a good company and they work out any issues with you, thank you
7 septembre 2026
Avis spontané
Just order local
Basically subscribing to tv dinners, makes more sense to order from a nearby store that delivers locally so your food doesn’t end up frozen, just to be burned in the microwave
4 septembre 2026
Avis spontané
Réponse de FlexPro Meals
Thank you for sharing your feedback. We’re sorry to hear that FlexPro Meals didn’t meet your expectations.
Our meals are intentionally prepared fresh and delivered chilled to help maintain quality and freshness during transit. Heating instructions are provided to help achieve the best results, though we understand that preferences and experiences can vary.
We appreciate you taking the time to share your perspective, as feedback like yours helps us continue improving our meals and the overall customer experience. If there’s anything specific about your order we’d be happy to review, our Customer Service team is always here to help.
I had such a great experience working…
I had such a great experience working with France! She was absolutely awesome and made the whole process of getting my meals set up so easy. She was incredibly helpful, made placing my order simple, and took all the stress out of figuring out what I needed.
Now I have a great, structured meal plan that keeps me disciplined without being boring or repetitive! I’m excited to stay on track and actually enjoy what I’m eating. Highly recommend France if you’re looking for someone to make healthy eating easier and more enjoyable! ❤️
4 septembre 2026
Avis spontané
My recent order arrived defrosted
My recent order arrived defrosted, but customer service was amazing. I sent them a video, and they immediately shipped a full replacement that arrived in just two days. Thank you guys for the quick resolution!
4 septembre 2026
Avis spontané
The customer service is the Best
The customer service is the Best. I have been dealing with France at Flex Pro and she deserves 5 stars for the couple of times I've chatted with her and every time my problems are taking care of. Our first shipment is what gives it 4 stars though, came damaged and soaking wet
3 septembre 2026
Avis spontané
Réponse de FlexPro Meals
Thank you so much for your kind review, Lisa! 🌟
We’re thrilled to hear that France has consistently provided you with exceptional support. We’ll be sure to share your kind words with her—she’ll be delighted to know she made such a positive impact.
We’re also very sorry that your first shipment arrived damaged and soaking wet. That’s certainly not the experience we want for our customers, and we appreciate you bringing it to our attention. Your feedback helps us continue improving our packaging and delivery experience.
Thank you for recognizing both our customer service and the areas where we can do better. We truly appreciate your support and look forward to providing you our amazing service as always! 💚
The customer service experience has…been 100# 👍
The customer service experience has been great. The meals are great. The service is great. I’m very satisfied and thank you again France for all your help.
3 septembre 2026
Avis spontané
The meals are very tasty and when I had…
The meals are very tasty and when I had an issue logging in, customer support took my order manually and was very professional and helpful. Good solution for quick meals instead of fast food
3 septembre 2026
Avis spontané
Réponse de FlexPro Meals
Thank you so much for your kind review, Christopher! 🌟
We’re delighted to hear you’re enjoying the taste of our meals and that our customer support team was able to help when you experienced trouble logging in. We’re glad we could take your order manually and make the process as smooth as possible.
It’s wonderful to know FlexPro Meals has become a convenient alternative to fast food for you. Thank you for your support—we look forward to continuing to serve you! 💚
I was pleasantly surprised to get a…
I was pleasantly surprised to get a text the morning after my first delivery check on how everything was and I responded that the box was flimsy and looked poorly packed and I soon heard from them- with an apology! Not used to that from any other meal delivery service! So far I have tried two of the meals and they were delicious!
2 septembre 2026
Avis spontané
Réponse de FlexPro Meals
Thank you so much for your wonderful review, Joan! 🌟
We’re delighted to hear that our follow-up and customer support made a positive impression. We believe listening to our customers and responding quickly when something isn’t quite right is an important part of the FlexPro experience.
We’re also thrilled that you’ve enjoyed your first two meals! Thank you for sharing your feedback about the packaging as well—it helps us continue improving.
We truly appreciate you choosing FlexPro Meals and look forward to serving you many more delicious meals! 💚
What a great team and customer service…
What a great team and customer service to work with. RJ was very helpful and knowledgeable with my order. I highly recommend this company and they have the best price.
3 septembre 2026
Avis spontané
Réponse de FlexPro Meals
Thank you so much for your fantastic review, Marc! 🌟
We’re thrilled to hear that you had such a great experience with our team. It’s wonderful to know that RJ was able to assist you with your order and provide the knowledgeable support you deserved.
Your recommendation means the world to us, and we’re delighted that you find great value in both our meals and our pricing. We’ll be sure to share your kind words with RJ—they’ll truly appreciate the recognition.
Thank you for choosing FlexPro Meals! 💚
Outstanding customer support from France!
I recently placed an order with FlexPro Meals and needed assistance managing my subscription schedule. France from customer support handled my request quickly, clearly, and went above and beyond to make sure my initial order was on track while accommodating my needs. The communication was prompt, friendly, and hassle-free. It’s refreshing to deal with a company that offers such attentive and helpful customer care!
1 septembre 2026
Avis spontané
Réponse de FlexPro Meals
Thank you so much for your thoughtful review, Monty! 🌟
We’re delighted to hear that France was able to assist you with your subscription and ensure everything was handled smoothly. Providing prompt, friendly, and personalized support is something we take great pride in, and it’s wonderful to know France went above and beyond to make your experience a positive one.
We’ll be sure to share your kind words with France—they’ll be thrilled to hear your feedback. Thank you for choosing FlexPro Meals, and we look forward to serving you again! 💚
Great affordable meal option
Good customer service! Their website is a little wonky and definitely needs more development. However, they’ve been very helpful. Reaching out over the phone and over text proactively to check on me. If things don’t go right they fix it right away.
Honestly, the meals do not look anything like their pictures, but they taste pretty good and seem healthy! Very convenient and affordable meal option.
28 août 2026
Avis spontané
Réponse de FlexPro Meals
Thank you so much for your thoughtful review, Luke! 🌟 We’re glad to hear you’ve had a positive experience with our customer service, and that our team has been proactive in checking in and resolving any issues quickly. Providing responsive and reliable service is something we truly value.
We also appreciate your honest feedback about the website and meal presentation. We’re continually working to improve our online experience and ensure our meals meet customers’ expectations in every way.
It’s wonderful to hear that you’re enjoying the taste of the meals and finding them to be a healthy, convenient, and affordable option. Thank you for choosing FlexPro Meals and for sharing your experience! 💚
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