Flight Centre New Zealand Avis 

3 409
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We loved being able to just tell Yvonne what we wanted out of our holiday and she pulled together options that we could choose from. The booking process was super easy and Yvonne was very responsi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Yvonne Unka was a huge help, going the extra mile after hours to make our original booking and helped with changes when flights changed and late notice to purchase insurance. Made the trip so much eas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amalie-Jean from Riccarton branch was fabulous. She listened to my needs, provided helpful advice and responded quickly to my questions and changes resulting in my travel experience being trouble fre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Laura had personal experience of Turkey...This enabled her to convey both useful information and a bubbling enthusiastic feeling about how much she enjoyed this country. She is both a good listener a... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact


4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(3 409)

650 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Why I use a travel agent

Yvonne Unka is a wonderful travel consultant. She is meticulous, thinks ahead and follows through so everything goes smoothly. I've had Yvonne book several overseas trips for me and family members. She gives sound advice and finds good prices.

25 mars 2026
Avis spontané
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Réponse de Flight Centre New Zealand

We love to see this glowing review for the team, and how they not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback 😍

Noté 5 sur 5 étoiles

Hi I would highly recommend Lucas to…

Hi I would highly recommend Lucas to book your travel. We had a few options we ran past him a couple of times and he was more than helpfuf.

Daniel and Marianna

11 avril 2026
Avis spontané
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Réponse de Flight Centre New Zealand

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Noté 5 sur 5 étoiles

I prefer in person service now.

I had tried to use their website using gift card but there was a glitch. I went i to the store. Emily was amazing and she made the whole transaction seamless. I highly recommend them.

10 avril 2026
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Réponse de Flight Centre New Zealand

We appreciate you taking the time to leave this fantastic review. We love to see how the team have made your booking experience so seamless and efficient 😍

Noté 5 sur 5 étoiles

Holly Mallison was amazing

Holly Mallison was amazing. She was very helpful and extremely patient in organising our whole family holiday.

9 avril 2026
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Réponse de Flight Centre New Zealand

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Noté 5 sur 5 étoiles

Service over and above!

I needed to book some travel for work and was considering the option of making it into a family holiday by taking some extra time off. My travel consultant Jordan Crow was absolutely fantastic - completely understood my travel goals, provided great options with alternatives and was so prompt in replying that I even wondered at first whether Flight Centre was using AI travel consultants! I also chopped and changed my goals several times because of family and work requirements and I was never made to feel that I was a bother or being a demanding client. I will definitely try to use Jordan again when I next book personal travel.

9 avril 2026
Avis spontané
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Réponse de Flight Centre New Zealand

Thank you so much for this amazing feedback, We're so glad to hear how the teams personalized service helped make your booking process so enjoyable and effortless 😍

Noté 5 sur 5 étoiles

everything

everything , lovely people , very helpful

9 avril 2026
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Réponse de Flight Centre New Zealand

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Noté 5 sur 5 étoiles

PROMPT PROFFESSION SERVICE

I had a call the very next day following my online enquiry. Natalie took on board our requirements and provided an email response by end of the day outling our options. A couple more phone calls we had a firm quote, made payment on line and our holiday was booked. Easy peasy.

9 avril 2026
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Réponse de Flight Centre New Zealand

Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Noté 5 sur 5 étoiles

Aaron at St. Lukes

Aaron, is suoer helpful and takes his time to explain everything. I leave with confidence knowing everything has been taken care of.

8 avril 2026
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Réponse de Flight Centre New Zealand

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Noté 5 sur 5 étoiles

Another great experience

Gianfranco was, as always, very helpful, professional and friendly! Thank you for everything! Even though we live in Auckland we always employ his help because he is so reliable!

7 avril 2026
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Réponse de Flight Centre New Zealand

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Noté 5 sur 5 étoiles

Flight Centre Kerikeri

I have used Flight Centre Kerikeri for the last 10 years and have had excellent service from them during that time.
They have organised flights and accommodation for me in various places around the world and have given me advice on various aspects of travel making the whole process as easy as possible.

10 avril 2026
Avis spontané
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Réponse de Flight Centre New Zealand

Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Noté 5 sur 5 étoiles

Lisa maree (who likes chocolate) two visits, one to book , one to complete payment .

Lisa maree (who likes chocolate), made our whole experience smooth running and so easy to achieve! We had spent weeks trying to sort out our trip with several other companies to no avail. We were tired and frustrated by our lack of progress. We struck fortunate when we walked into the shop and met with Lisa Maree. We found her to be calm,friendly, VERY efficient, VERY professional and willing to help. We did not feel rushed or pushed in any direction. She answered all of our questions and communicated effectivly with 3rd parties when necessary to do so; even when contacting another continent. All this made our experience so much easier and enjoyable than it could have been had we not met with Lisa Maree. We knew what we wanted, and Lisa Maree provided us with that. We found the shop/working area spacious enough and it gave sufficient privacy for our satisfaction. Personally I found the lighting a little harsh, but that's because I'm sensitive to bright white lights. We're definitely pleased to give the service we received 5stars, which I do not do lightly. We would definitely go back for future bookings!

2 avril 2026
Avis spontané
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Réponse de Flight Centre New Zealand

Hi, thanks for sharing this wonderful review for the team! We love to hear that their efficient communication made your booking process so seamless 😊

Noté 5 sur 5 étoiles

Thanks to Mikayla for making our…

Thanks to Mikayla for making our holiday easy , she planned everything accommodated everything we wanted ! Best person will use her again on our next holiday

9 avril 2026
Avis spontané
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Réponse de Flight Centre New Zealand

Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Noté 5 sur 5 étoiles

Excellent service and very prompt…

Excellent service and very prompt agent. Thanks to GIANFRANCO (GB) BELLOLI, who got it sorted in a short notice.

31 mars 2026
Avis spontané
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Réponse de Flight Centre New Zealand

Thanks for the fantastic shout out for the team! We're so pleased to see how they helped make your booking process smooth and easy. Thanks for sharing 🙂

Noté 5 sur 5 étoiles

Brooke bent over backwards to create a…

Brooke bent over backwards to create a memorable holiday for my family, few hiccups out of her control but she still managed to put it right thank you so much would highly recommend getting everything through flight centre, it took all the stress out if organizing flights hotels transfers ect thanks again

7 avril 2026
Avis spontané
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Réponse de Flight Centre New Zealand

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Noté 4 sur 5 étoiles

Thailand - Gianfranco Lambton Quay

Gianfranco from Lambton Quay booked our Thailand trip, we would highly recommend him and were surprised when the cost of our intrepid trip was cheaper through flight centre than it was booking direct.

I would still recommend researching your own hotels to find what you like to save any disappointment.

5 avril 2026
Avis spontané
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Réponse de Flight Centre New Zealand

Dear Liam,

We're glad you enjoyed your Thailand trip booking experience! It's great to hear that you found better value with us compared to booking directly. We appreciate the recommendation to research hotels to ensure satisfaction. Thanks for your feedback!

Noté 4 sur 5 étoiles

Jonny at Porirua Brunch was AWESOME

Jonny at Porirua Brunch was amazing — patient, on to it, professional, and really knew his stuff! You can definitely tell he’s seasoned.

We felt well looked after, and he was very considerate and accommodating. He answered all our questions and addressed any concerns, making sure we were fully satisfied with our travel plans.

Highly recommend if you want things done right the first time (as we almost gave up with Flight Centre - 3rd lucks a charm!) and tailored to your preferences 👍🏾 Thanks again, Jonny! 😊

4/5 given the limitations around payment plans Flight Centre has to offer - no reflection on Jonny whatsoever just the travel company itself.

4 avril 2026
Avis spontané
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Réponse de Flight Centre New Zealand

Dear Martha,

We appreciate your positive feedback! We're happy that you were well looked after and that your concerns were addressed. We'll take note of your comments regarding payment plans. Thank you!

Noté 4 sur 5 étoiles

Liston`s understanding

we had prompt service from Liston who went out of his way to be helpful and understanding of our requirements

30 mars 2026
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Réponse de Flight Centre New Zealand

Dear Wayne,

We're happy to hear that our service met your needs, and we appreciate your positive feedback regarding the helpful support you received.

Noté 4 sur 5 étoiles

The travel agent (Yvonne) found me…

The travel agent (Yvonne) found me something so quick that exceeded my expectations. Also the price that she got me was a good deal and within my budget. That was impressive.

20 mars 2026
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Réponse de Flight Centre New Zealand

Dear Jonathan,

We're happy to hear that we exceeded your expectations by finding you a great travel option quickly and within your budget. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Annabel from Taupo is amazing

Annabel from Taupo is amazing, just booked our second holiday with her.. goes above and beyond and makes it all a simple process..

28 mars 2026
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Réponse de Flight Centre New Zealand

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

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