FLIGHTS NEST Avis 

713
•
TrustScore 3.5 sur 5

3,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Beware of their undisclosed agency fees. Deceptive and unfair—charging agency fees for tickets that were never used and cancelled and for services that were not fully rendered. In September 2023... Voir plus

Noté 5 sur 5 étoiles

Son personas muy profesionales que buscan siempre la mejor opción para nuestro disfrute en su fascinante país. Muy recomendables If you want book a flight Ask only Hugo it was a pleasure doing busin... Voir plus

Noté 1 sur 5 étoiles

You can be booked and ticketed and your travel plans can be changed ant any time. Upon departing my flight was moved from one Airport to another that was costly, upon receiving booked tickets and de... Voir plus

Noté 5 sur 5 étoiles

Great service here! Hugo is a great service man! He has great enthusiasm and patience. Although the company encountered many problems during the ticket purchase, he still patiently and kindly gave me... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Flightsnest.com has been serving discerning travelers and we are proud of our A+ rating with the Better Business Bureau as well as numerous accolades from leading travel suppliers. Flightsnest.com is a leading online travel web site specializing in cheap flights, discount hotel rooms, cheap car rentals and wholesale cruises to the top travel destinations within the United States and the World. Our goal is to provide consistent value to our customers by offering discounted travel pricing, a large variety of travel content and outstanding customer service. Flightsnest.com has negotiated direct agreements with the world’s leading airlines to provide the cheapest airfare deals to our customers. In addition, Flightsnest.com works directly with a large number of airlines to offer airline Web fares or specially negotiated fares that provide an additional source of inexpensive airfare options for our customers. These airfares are in most cases, substantially cheaper than the traditional published content displayed on many travel sites. To find the cheapest hotel rooms for our clients, Flightsnest.com works directly with the largest hotel wholesalers, hotel chains and smaller boutique hotels in the United States and other parts of the world. To find the best car rentals in major cities in the US and around the world and discounted cruises, Flightsnest.com works with car rental companies and cruise companies to get the best rates for our customers. Through these special relationships, we are able to offer one of the largest selections of discounted travel available on the Internet. Flightsnest.com offers our customers an extensive variety of travel content by displaying one of the largest selections travel content available. Unlike the majority of travel sites that only display travel content from a single Global Distribution System (GDS); Flightsnest.com generates its vast selection of cheap travel options from multiple GDS systems, multiples proprietary APIs and special affiliate agreements. This allows Flightsnest.com to not only provide access to one of largest discount travel content available but also allows us to create unique pricing and destination combinations resulting in customized travel options for our customers. Customer service is a key element to booking travel over the internet. Our primary reservation call center is located in San Diego and staffed with some of the most experienced travel agents in the industry. Our clients appreciate our commitment to customer service and email us constantly with their positive comments and appreciation. To hear what our customers say about our customer service and customer service agents, please visit our Testimonials page. We strive to make your travel experience a happy one. It is very much in that spirit that we came up with Flightsnest.com as a brand by combining the joys of travel with "Travel" and "Elation" into a single brand term to coin Flightsnest.com Thank you for being a customer and we look forward to the opportunity to serve you for years to come and please tell your friends about our great deals.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

713 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,4

Tous les avis

(713)

2 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Jenny Smith is very professional

Jenny Smith was very very helpful to me. She handled my issue with calmness and very professional. And it's a good experience am experiencing, she's not like some other guys I met last time that they failed to solve my issue. Thx you Jenny Smith.

2 avril 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 5 sur 5 étoiles

Hugo Racabaran was very nice and helped…

Hugo Racabaran was very nice and helped me with my tickets and kept me informed with everything .

22 mars 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 4 sur 5 étoiles

Easy Booking

Mark F. made it very easy to book flights most convenient for my family.

22 mars 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 5 sur 5 étoiles

Hugo was great with responding quickly

Hugo was great with responding quickly. Answering all my questions and helping with everything I needed.

20 mars 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 5 sur 5 étoiles

Mark was very responsive and made sure…

Mark was very responsive and made sure I was taken care of. I appreciate the easy transaction. Thank you

20 mars 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 5 sur 5 étoiles

Polite

Hugo was very polite, got it done quickly. Said everything was included. Made it easy to process.

20 mars 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 5 sur 5 étoiles

Jenny was very responsive to my…

Jenny was very responsive to my questions and concerns. Thank you!

20 mars 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 5 sur 5 étoiles

Professional service

Professional service provided by representative Jenny Smith. Very helpful in explaining the process and quickness in providing customer service and tickets received instantly.

17 mars 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 5 sur 5 étoiles

Good work thanks

15 mars 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 5 sur 5 étoiles

Mark Fraizer was a great agent

Mark Fraizer was a great agent. He was kind, calm, he responded super quickly to emails and phone calls. He worked hard to process things.

11 mars 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 1 sur 5 étoiles

SCAM SCAM SCAM

Advertised one price online for tickets, called me and told me tickets weren't available at that price. Offered to fly me to a different destination for the same price, but not where I needed to go. I can't believe this place is a "legit" company. Has scam written all over it.

10 mars 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Guest,
Thanks for sharing your feedback and we are very sorry to hear that you are not satisfied. We Sincerely apologize that we did not exceed the standards and didn't meet your expectations as sometimes the situation gets beyond our reach because of the sudden changes in the prices and policies governed by the airlines. I understand that this sounds very frustrating and disappointing but we unfortunately can't do much about it as the prices and policies are governed by the airlines and they have full rights to withdraw any fares/policies at any given time under the disclaimer section provided by them to the travel agencies. However it goes without saying that you would prefer your customer to discuss issues with you in person, but even an overly emotional online review might contain a bit of insight. Negative feedback can shine light on blind spots and be a wake-up call for you and your team. We hope you will visit us again soon and we would like to offer you a $50 voucher each passenger towards your next booking with Flights Nest as a token of apology for the troubles that We've caused , Kindly email us at support@flightsnest.com to have your voucher code for the next trip and we would be very happy to serve you again !! Thanks Team Flightsnest

Noté 1 sur 5 étoiles

Looking for prices online

Looking for prices online. Came across this mess. Had the lowest fares that I have seen online, however, after reading the reviews and seeing the poor ratings it has, I decided to call them directly to verify. Once on the phone, though they're based in Canada, their English is hard to understand because they are foreign nationals. Second, when I went to verify the price, what was posted online versus what she quoted me was off by more than $200 USD. I asked her why wasn't the website updated automatically or regularly and she gave me some poor excuse that wasn't legible. The website is a gimmick. Unless perhaps you book long in advance and compare with the actual pricing from that particular airline's website. Don't use them.

8 mars 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Guest,
Thanks for sharing your feedback and we are very sorry to hear that you are not satisfied. We Sincerely apologize that we did not exceed the standards and didn't meet your expectations as sometimes the situation gets beyond our reach because of the sudden changes in the prices and policies governed by the airlines. I understand that this sounds very frustrating and disappointing but we unfortunately can't do much about it as the prices and policies are governed by the airlines and they have full rights to withdraw any fares/policies at any given time under the disclaimer section provided by them to the travel agencies. However it goes without saying that you would prefer your customer to discuss issues with you in person, but even an overly emotional online review might contain a bit of insight. Negative feedback can shine light on blind spots and be a wake-up call for you and your team. We hope you will visit us again soon and we would like to offer you a $50 voucher each passenger towards your next booking with Flights Nest as a token of apology for the troubles that We've caused , Kindly email us at support@flightsnest.com to have your voucher code for the next trip and we would be very happy to serve you again !! Thanks Team Flightsnest

Noté 4 sur 5 étoiles

Not giving up on a client.

My disadvantage that is when i was given the call by the representative, i could not due to the demands of my work. The representative did not give up and continued to attempt to contact me regarding a change. I thank her (jenny) for her efforts.

7 mars 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 5 sur 5 étoiles

Mark was so helpful and Kind

Mark was so helpful

27 février 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 5 sur 5 étoiles

Hugo has gone above and beyond to help…

Hugo has gone above and beyond to help with booking our trip!!!

19 février 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 5 sur 5 étoiles

Puts you at ease

Hugo puts you at ease by making sure all your questions are answered and that you have no concerns

25 février 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 5 sur 5 étoiles

Hugo was great

Hugo was great! Easy and inexpensive and quick!

25 février 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 1 sur 5 étoiles

Don't trust Flights Nest

Don't trust Flights Nest. We just completed a booking for three seats for a flight at a total of $1087. A few minutes after we were done we received a phone call from a Flights Nest agent telling us there were no seats on the flight we just booked and wanted to up charge us $300 dollars for seats on the same flight. This has never happened to us before in 46 years of travel. It was a classic bait and switch scheme,

25 février 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Guest,
Thanks for sharing your feedback and we are very sorry to hear that you are not satisfied. We Sincerely apologize that we did not exceed the standards and didn't meet your expectations as sometimes the situation gets beyond our reach because of the sudden changes in the prices and policies governed by the airlines. I understand that this sounds very frustrating and disappointing but we unfortunately can't do much about it as the prices and policies are governed by the airlines and they have full rights to withdraw any fares/policies at any given time under the disclaimer section provided by them to the travel agencies. However it goes without saying that you would prefer your customer to discuss issues with you in person, but even an overly emotional online review might contain a bit of insight. Negative feedback can shine light on blind spots and be a wake-up call for you and your team. We hope you will visit us again soon and we would like to offer you a $50 voucher each passenger towards your next booking with Flights Nest as a token of apology for the troubles that We've caused , Kindly email us at support@flightsnest.com to have your voucher code for the next trip and we would be very happy to serve you again !! Thanks Team Flightsnest

Noté 5 sur 5 étoiles

Jenny King was amazing

Jenny King was amazing! She found us last minute, reasonably-priced spring break tickets. She was prompt in responding and tried to get us the best deal. We would definitely purchase through flights nest again!

16 février 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Noté 3 sur 5 étoiles

Albert was great! Company so so.

Albert was great, kind, and professional. He would be 5 stars, company however 3, due to the fact that the rate was misrepresented when I booked . I did read this was a flaw with this company and took the risk anyway hoping the reviews were wrong. Pretty shady that your company does that!

23 février 2024
Avis spontané
Logo de FLIGHTS NEST

Réponse de FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

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