Floe Fitness & Recovery  Avis 

I can’t praise Flo enough!
I’ve purchased two products and have been really impressed with the quality, delivery and customer service..

The first was a sauna blanket, which I absolutely love. I’ve found it really helpful for comfort and relaxation while recovering from my L5 spinal injury. The second was an LED face mask, which unfortunately wasn’t suitable for my skin tone, so I needed to return it.

From the packaging to the feel of the products, everything feels high quality and built to last.

What really stands out, though, is the customer service. My return was handled quickly and efficiently, and the refund came through without any issues. There were no long waits on the phone to speak to a real person, and emails were answered promptly.

I don’t often leave reviews, but this level of care deserves recognition. At a time when good customer service can feel hard to find, Flo has been a pleasure to deal with.

Well done, Flo! 🙌🏾 I’m a very happy customer, will happily recommend you to others and wouldn’t hesitate to buy from you again.

⭐⭐⭐⭐ Absolutely Amazing – I’m in Love With This Red Light Mat!

I honestly couldn’t be happier with my Red Light Mat. The quality is absolutely fantastic, it feels luxurious and well made, and using it is such a relaxing experience. It has quickly become one of those things I genuinely look forward to using.

I’ve tried several FLOE products now, and I have to say – all of their products are amazing. You can really see and feel the thought, quality and care that goes into everything they make. The Red Light Mat is another brilliant addition and definitely one of my favourite purchases.

What also makes FLOE stand out is the whole experience. It doesn’t feel like you’re simply buying a product – there is a real personal touch behind the brand, and the customer service has always been wonderful.

If you’re considering the Red Light Mat, I absolutely recommend it. Beautiful quality, incredibly relaxing and another fantastic product from FLOE.

Five stars simply aren't enough! ⭐⭐⭐⭐⭐

I have been using this mask for 5 weeks consistently and the difference in my skin is amazing. Its comfortable to wear and I often fall asleep during the treatment.
I do have good skin but my skin tone is much more even and fine lines and wrinkles are much softer. I have had lots of compliments about my glowing skin. I am really happy with the results and am recommending it to friends and family.
I can't believe that it has limited reviews as this really is outstanding.

Very responsive customer service. Their belief in their product and care for their customer satisfaction is inspiring. I’m trying the red light therapy mat with their generous 60 day return policy. It’s looking good so far, and meets all their claims.

My sauna blanket arrive two days after ordering, the whole process was smooth with no issues and I am really pleased with the product, thank you!

Excellent customer service. Far above and beyond what I was expecting.
Our infra red sauna blanket did not come from Floe - I wish it had but I reached out to Floe regarding their insert blankets as I wanted 100% cotton. At that point we were a bit disillusioned by the sauna blanket itself that we had purchased elsewhere. It came with no instructions suitable for people with no experience or knowledge of such things and the insert blankets were polyester. The owner answered my email about his blankets and confirmed they are cotton - they are and we are really pleased with them. He also offered a phonecall and he told me everything we needed to know about infrared sauna blankets and we now enjoy our sauna blanket a lot. No sales pitch just honest, helpful and friendly advice. When we are able to purchase a second blanket it will be a Floe one for definite.

Red light panel delivered quickly, well packaged and a good price. Easy to use and I’m very pleased with it.

Fantastic device. Very easy to use and after using it for two weeks - think I'm starting to see results already.

I love the quality of your products! I am saving up for the red light face & neck mask.

Love my sauna blanket!
Only had it a week and been in it 4 times. So relaxing after a long day at work

It really soaks up the body moisture created during our sauna blanket sessions.

Fast delivery, good product, would buy from them again.

Quick delivery, package as described on the website. Not had time to evaluate fully, but initial use very promising.

My order arrived very quickly without having to pay for next day delivery.
I bought a sauna blanket, hoping that it will help me recover well from daily workouts.
It does take quite a while to warm to its top temperature so with a 35 min timed session, the blanket feels like it’s at its highest temp for only 15- 20mins.
It seems to be well made& sturdy.

I purchased a Floe sauna blanket in November 2025 and cannot recommend it highly enough. The blanket works brilliantly, it heats up quickly and is easy and comfortable to use. I have trouble sweating which is necessary for detoxing, but I find going up to the max heat (number 6) and a little exercise beforehand works brilliantly. The sauna blanket is easily folded and transported which is very good for me as I can take it in the car when going on holiday. I would also very much praise the customer service of this company, it is second to none. James replies to messages straightaway, and is extremely helpful and friendly if there is any issues. The only issue I had was of my own doing for not plugging the sauna in properly! Of course easily sorted and I continue to love this sauna blanket!

Absolutely fabulous customer service. Highly recommend them.

I am disappointed. I placed my order on 4 December and have not received it yet. After sending several emails to the company asking where my order was, I received a reply saying that I would receive it on 23 December. The next day, I checked and found that the parcel was still in the UK. I sent an email saying that I wanted a refund and received no response. No message, no money. Be careful.

I absolutely love my sauna blanket. I suffer from Fibromyalgia and winter makes it worse. A 45 minute "holiday" every other day is really hitting the spot. I'm sleeping better too! The aches from being cold are melting away!

The customer service is second to none as well. I had a slight issue and it was resolved immediately.

Thank you! Well worth the money!

Floe infa red blanket works very well has helped with my partners fibro

Initially I was nervous about making this purchase however I'm glad I did. The product is definitely working for me and given me the opportunity to access heated relaxation in the comfort of my home. I've even tried the sauna setting which DOES work. It has also provided relief to aches and pains as well. Very pleasantly surprised as to how well this product works.

I would also like to say a BIG thank you to James who was accessible and accommodating throughout the inquiry and transaction. He provided excellent customer service and is clearly a caring and compassionate individual. The customer service and product information received from James was the deciding factor in proceeding with the purchase.

The product is well made, good quality and has made a significant positive difference in a short space of time. The product being non toxic and radiation free is a huge relief and the reason why I was initially interested in purchasing from Floe instead of other brands. I also purchased the waffle towels which are helpful to use with this product.