Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were be... Voir plus
L'entreprise a répondu
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Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What... Voir plus
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From ordering to delivery the service was flawless. The vinyl laminate flooring is well made and accurately manufacturered so fits together without gaps. Some of the boards were damaged by strapping... Voir plus
L'entreprise a répondu
Floorsave advise you to order free samples, which arrive so fast, brilliant. Its great to so excitedly what the product is like.
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À propos de l'entreprise
Écrit par l'entreprise
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Écrit par l'entreprise
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Coordonnées de contact
84 B&C London road, TN4 0PP, Tunbridge Wells, Royaume-Uni
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4,8
Excellent
985 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Floorsave
Thanks for your review, short and succinct!
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thanks for your review, please let us know if you need any further help or samples.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thanks for your review. Please let us know if you need any more help or samples to choose your flooring.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thanks for your review, please let us know if you need any further help choosing your floor.
Kind regards,
The Floorsave team.
Réponse de Floorsave
Thank you for your review. Please let us know if you need any more help or advice choosing the flooring.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thanks for taking the time to review us. We are glad that it was an easy process and hope you are happy with the flooring.
Kind regards,
The Floorsave team.
Excellent service from Floorsave
Excellent service from Floorsave. I visited their Southborough shop where I was given lots of advice about the different floor options and was given lots of samples to take home and check in the space. When I decided to order it all went very smoothly and arrived on time. Would definitely recommend them for their choice and service.
4 août 2025
Réponse de Floorsave
Thanks for taking the time to review us and for your great review! We are glad that you were able to visit the showroom and choose the flooring, we hope you are really happy with it.
Kind regards,
The Floorsave team.
Réponse de Floorsave
Thanks for your review, we are glad the delivery was on time and hope you are happy with your flooring.
Kind regards,
The Floorsave Team.
The product seems great
The product seems great, only a sample at this stage but appears to be good quality, website is difficult to navigate and sample was sent to the wrong address, a shame as the product is great, I will be placing an order but dreading the website
16 juillet 2025
Réponse de Floorsave
Thanks for taking the time to send us a review. We are sorry that you found the website difficult, we are currently looking to improve this, any further comments on why it was tricky would be really appreciated. Apologies the sample was sent to the wrong address, we send out lots of samples a day and it was simply a typo in the mailing system by someone in the office.
We can help with your order, if you wanted to let us know if you wished to proceed, we can try to make it an easier proposition for you. Please let us know how we can help.
Kind regards,
The Floorsave team.
Really helpful staff great service
7 juillet 2025
Réponse de Floorsave
Thanks for your review, we try to be flexible and find solutions where we can to sort out an order or delivery issue.
We are glad we could help.
Kind regards,
The Floorsave team.
Réponse de Floorsave
Thanks for your review, please let us know if you needed any further help.
Kind regards,
The Floorsave Team.
Every aspect
Every aspect
From my telephone call
To the delivery
And it fitted easy and looks amazing
Very pleased
7 juillet 2025
Réponse de Floorsave
Thanks for taking the time to review our service, we are glad you were happy with the process and that you love your flooring too.
Kind regards,
The Floorsave Team.
Found floorsave on Google
Found floorsave on Google, and ordered a sample of oak flooring which I trying to match.
Sample arrived after 3 days and I rang and spoke to a lovely lady called fran who was extremely helpful. I only required 1 box but it was no problem and it duly arrived on time within 3 days.
I would definitely recommend this company for all your flooring requirements.
4 juillet 2025
Réponse de Floorsave
Thanks so much for taking the time to review our service. We appreciate all feedback but like the nice ones more! We are glad we were able to help match the flooring and that it all worked out well.
Kind regards,
The Floorsave Team.
Samples came fast and reliably and lots…
Samples came fast and reliably and lots of help on phone about project, thank you.
14 juillet 2025
Réponse de Floorsave
Thanks for taking the time to review our service. Please let us know if you need any further information.
Kind regards,
The Floorsave Team.
Good quick response to my request for…
Good quick response to my request for free samples…many thanks
30 juin 2025
Réponse de Floorsave
Thanks for your review, please let us know if you need any further help.
Kind regards,
The Floorsave team.
Fast delivery and very well packaged.
Fast delivery and very well packaged.
Updated on delivery regularly
13 juillet 2025
Réponse de Floorsave
Thanks for taking the time to review our service. We are glad to hear that delivery went smoothly, we hope you will love your new floor.
Kind regards,
The Floorsave team.
Great product hopefully quality lives…
Great product hopefully quality lives up to it's name.
7 juillet 2025
Réponse de Floorsave
Thanks for your review, please let us know if you need any further information about this product.
Kind regards,
The Floorsave team.
Réponse de Floorsave
Thanks for your review. We are glad you are happy with your flooring, if we can help in the future please let us know.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thanks for taking the time to review our service. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Great solid wood floor at decent price
We are very happy with the solid wood flooring we chose, it looks very good. Delivery was quick and they phoned ahead of time to check date / time.
23 juin 2025
Réponse de Floorsave
Thank you for taking the time to review our service. Delivery to London and some areas in the SE can be within a couple of days.
We hope you really love your flooring, thank you.
Kind regards,
The Floorsave Team.
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