The customer service team are excellent. Nothing is too much trouble. Ellie and Molly provide the personal touch, provide excellent advice and support. The website is really useful and informative,... Voir plus
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Lisez les avis des autres
We received an excellent level of support from Daisy at Floors of Stone. Our deliveries were quite complicated but she made every effort to help them go as smoothly as possible. Following some chall... Voir plus
L'entreprise a répondu
We have bought some beautiful stone from Floors of Stone. There were a couple of glitches with delivery, which Max and Luke sorted swiftly...thank you. Excellent customer service and wonderful produc... Voir plus
L'entreprise a répondu
We have used Floors of Stone for various projects around the house and they have always been excellent. This time, Daisy was very helpful in expediting the delivery of an order so as not to hold up ou... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Floors of Stone have been selling high quality stone flooring since 2007, supplying affordable natural stone kitchen tiles to our sister company deVOL Kitchens, established in 1989. We are now a leading supplier of natural stone, porcelain, terracotta and reclaimed tiles, along with our own range of wood flooring.
Coordonnées de contact
Floors of Stone, deVOL Kitchens, Cotes Mill, Nottingham Road, LE12 5TL, Loughborough, Royaume-Uni
- 01509 234000
- enquiries@floorsofstone.com
- floorsofstone.com
4,8
Excellent
88 avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Would highly recommend FOS
The customer service team are excellent. Nothing is too much trouble. Ellie and Molly provide the personal touch, provide excellent advice and support. The website is really useful and informative, but talking to the team gives you that confidence before placing an order. Everything went smoothly from placing the order to the delivery date. A line of communication continues between you and Floors of Stone to ensure you are happy with the process and the product. I'm really pleased with my choice and its going to look amazing. Thank you FOS, excellent.
15 septembre 2026
Avis spontané
Réponse de Floors of Stone
Thank you so much for leaving such a lovely review Sarah, this is much appreciated. We are delighted to hear that you were impressed with both our service and product. We really look forward to seeing our Travertine tiles installed! Thank you once again for your custom with us and we will be sure to pass your kind comments onto both Molly & Ellie.
excellent service as always from the…
excellent service as always from the start at floors of Stone .
Daisy has been amazing
8 septembre 2026
Avis spontané
Réponse de Floors of Stone
Thank you for your lovely review Julie, this is much appreciated. We're delighted to hear you were happy with the service provided and will be sure to pass your kind comments onto Daisy. Thank you again for choosing Floors of Stone for your project.
A quick visit to explore
A quick visit to explore. Thank you Daisy for your expertise and inspiration. Much appreciated.
5 septembre 2026
Avis spontané
Réponse de Floors of Stone
Thank you for your kind review Mark. It was lovely to welcome you to the showroom and we hope you enjoyed your visit. We will be sure to pass your kind comments onto Daisy.
I ordered the Country Mix Tumbled…
I ordered the Country Mix Tumbled Travertine tiles for my kitchen and they are stunning! The perfect farmhouse cottage tiles. Very quick replies to any questions
2 septembre 2026
Avis spontané
Réponse de Floors of Stone
Thank you for your kind review Lucy. We're really pleased to hear that you are happy with your new Travertine tiles, the Country Mix is such a lovely choice. Thank you again for choosing Floors of Stone and we look forward to assisting with any future projects you may have.
Daisy was super helpful on the phone…
Daisy was super helpful on the phone and facilitated the process of choosing the right grout. Very friendly and efficient. Thank you!
27 août 2026
Avis spontané
Réponse de Floors of Stone
Thank you for your kind review Diego, this is much appreciated. We're pleased to have been able to help and will ensure we pass your lovely feedback onto Daisy. Thank you for choosing Floors of Stone.
We have bought some beautiful stone…
We have bought some beautiful stone from Floors of Stone. There were a couple of glitches with delivery, which Max and Luke sorted swiftly...thank you. Excellent customer service and wonderful product. Thank you!
19 août 2026
Avis spontané
Réponse de Floors of Stone
Thank you so much for your kind review Sally. We're so pleased to hear you are happy with your new stone flooring and we're delighted we could help you with this. Thank you for choosing Floors of Stone and we will make sure your feedback is passed onto Max & Luke.
Excellent company
We have used Floors of Stone for various projects around the house and they have always been excellent. This time, Daisy was very helpful in expediting the delivery of an order so as not to hold up our builders. Very responsive.
13 août 2026
Avis spontané
Réponse de Floors of Stone
Thank you so much for leaving such a kind review Tom. We have loved helping you with your flooring projects and it's so nice to hear how happy you have been each time. We very much appreciate your custom with us and we will be sure to pass your feedback onto Daisy.
Excellent service
We had a slightly unusual tile order, but the team went out of their way to help us and keep us updated on the order.
As always the quality of the goods we received was excellent.
4 juillet 2026
Avis spontané
Réponse de Floors of Stone
Thank you so much for taking the time to leave such a lovely review. We are so pleased we could assist with your tile order and it is wonderful to hear how happy you are with your new tiles. Thank you for choosing Floors of Stone.
We have the square terracotta tiles in…
We have the square terracotta tiles in our kitchen. They are perfect tile for our busy family and give a lived in rustic feel.
13 juillet 2026
Avis spontané
Réponse de Floors of Stone
Thank you for your lovely review Susie, this is much appreciated. We're so delighted to hear you are happy with your new Terracotta Tiles, they are such a beautiful tile! Thank you for choosing Floors of Stone for your new kitchen floor and we look forward to assisting with any future projects you may have.
Excellent products, service and communication.
We have been working with FofS on and off for a number of years during our refurbishment of a 17th century cob cottage in Dorset. Throughout that time, FofS have consistently provided excellent information, service and updates at all times. Their service, alongside their high-quality products, have made them an exceptional company to work with and we hope to be doing so, again, in the future.
13 juillet 2026
Avis spontané
Réponse de Floors of Stone
Thank you so much for leaving such a lovely review Russell, this is much appreciated. We are so delighted to hear your wonderful feedback and we very much appreciate your custom. Thank you for choosing Floors of Stone and we look forward to assisting with any future projects you have.
Great experience ordering with Liam…
Great experience ordering with Liam from Floors of Stone. Good advice and promot responses!
3 juillet 2026
Avis spontané
Réponse de Floors of Stone
Thank you for your kind review! We're so pleased that we could help with your questions and we hope you get many years of enjoyment out of your new flooring. Thank you for choosing Floors of Stone and we will be sure to pass your kind words onto Liam.
Good product and great service
Great service from the team at Floors of Stone, especially Luke who dealt with several complicated ordered being delivered to Brussels. We're also very happy with the quality of the tiles, our contractors told us they were a dream to install. Can definitely recommend.
1 juin 2026
Avis spontané
Réponse de Floors of Stone
Thank you for taking the time to leave such a lovely review Jane, this is very much appreciated. We're delighted to have assisted with your flooring order and it's lovely to hear you are so happy with your new Travertine tiles. Thank you for your custom once again and we will be sure to pass your kind words onto the team and Luke.
Great products and service
This is my third purchase from the company and I am impressed with the service and quality of the tiles. The delivery was also fantastic. Thanks very much to Daisy who managed my order from start to finish and provided great communication and service.
22 juin 2026
Avis spontané
Réponse de Floors of Stone
Thank you so much for your kind review, this is greatly appreciated. We are so pleased to hear that everything ran smoothly with your order and delivery and we hope everything goes well with the rest of your project. Thank you again for your kind words and we will ensure these are passed onto Daisy.
Top Tier Tiles!
highly recommend their products and service, Daisy was so helpful when ordering the amount I needed for my room and was thorough in giving the detail of my order.
After fitting the tiles, we love them so much and are so glad we bought from FOS!
18 juin 2026
Avis spontané
Réponse de Floors of Stone
Thank you for your very kind review Onkar. We are thrilled to hear you are happy with your new Porcelain tiles and we are sure you will get many years of enjoyment out of them yet. Thank you again for your kind words, we will ensure these are passed onto Daisy.
Amazing tiles and great value
As with the sister company, Devol, the quality and look of the products is amazing. I had thought long and hard about the tiles and design for my side hall in my renovation Victorian project. The marble black and white tiles (Talis tumbled marble) look phenomenal and high quality and a fab aesthetic. Another benefit is the price. Great value.
2 avril 2026
Avis spontané
Réponse de Floors of Stone
Thank you for your very kind review Gary, this is greatly appreciated. We are delighted to hear you are happy with your new Talis Tumbled Marble, they are a wonderful choice! Thank you again for choosing Floors of Stone and we look forward to assisting with any future projects you may have.
I am very impressed with FOS
I am very impressed with FOS, the service we received from Liam was outstanding. The quality of the products and advice given was second to none, we decided to embark on the installation process ourselves and were helped by Liam and the team at various points over the phone and by email. This company is a testament to the industry, and wouldn’t hesitate working with them again.
15 mai 2026
Avis spontané
Réponse de Floors of Stone
Thank you so much for leaving such lovely feedback Desro, this is much appreciated. We're delighted to hear that you are happy with your new floor and we very much appreciate your custom. Thank you again for choosing Floors of Stone and we will ensure your kind feedback is passed onto Liam.
Great customer service from Hope
Great customer service from Hope , helped us choice the perfect floor would highly recommend using the company
5 juin 2026
Avis spontané
Réponse de Floors of Stone
Thank you so much for your kind review Kerry, we appreciate you taking the time to do so. We are delighted to hear you are happy with your new flooring, thank you for choosing us. We will also be sure to pass your kind comments onto Hope.
Very professional
Very professional , helpful and knowledgeable..
Thank you Liam & Hope ..
3 juin 2026
Avis spontané
Réponse de Floors of Stone
Thank you so much for taking the time to leave a review Lorraine, this is much appreciated. We will be sure to pass on your kind feedback to Liam & Hope. Thank you again for choosing Floors of Stone.
Daisy as ever and with my last few…
Daisy as ever and with my last few orders has been a dream to deal with … very efficient and prompt service .
I am sure I will be back for my next project very soon .
Thanks again daisy 🙌
Jason …
28 mai 2026
Avis spontané
Réponse de Floors of Stone
Thank you for your very kind review Jason! We're delighted to hear that you have been so impressed with the service received by Daisy, we will be sure to pass your very kind comments onto her. Thank you again for choosing Floors of Stone and we look forward to assisting with your next project.
A fantastic company!
A fantastic company, such a great range of high quality flooring and the service is just fantastic. Molly was extremely helpful and very efficient at getting straight back to me. Highly recommend to anyone! Wouldn’t go any where else for our flooring now.
28 mai 2026
Avis spontané
Réponse de Floors of Stone
Thank you for taking the time to leave such a kind review Amy, it is very much appreciated! We are so pleased to hear you are happy with your new Slate tiles and we are sure you will get many years of enjoyment out of them. We look forward to assisting with your future projects and we will be sure to pass your very kind words onto Molly.
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