Floorstore - Wakefield Avis 

Great service - great floor

Basically everything went well from start to finish - from choosing our flooring, to the measuring, to the fitting. I couldn't be more pleased and we are already planning our next floor

Knowledgeable staff with great customer service and after sales advice. Fitters were well organised, professional, friendly and helpful. Their craftsmanship is excellent. A great service from start to finish.

Scott in the Wakefield branch was great from start to finish. We came in for a comparison quote with the intention to shop around, but loved the fact that prices were really great and Scott didn’t push the sale, just answered all of our questions and made the experience hassle free. I would definitely recommend!
Our filters were great too, JLT Carpet Fitters. So friendly and quick. The job was carpet for 3 bedrooms, stairs & landing, to be fitted over 2 days, but they were in and out over those 2 days, in the space of around 3hrs.
I couldn’t be happier with the finished results.

Molly provided excellent customer service and the whole team were very knowledgeable and helpful!

The sales assistant Molly was pleasant, knowledgeable and very helpful. The order came on time and was fitted well.

The product itself is of good quality and I am very pleased with it.

The salesmen are very friendly and not pushy at all for a sale, I was left to have a good look around and make an informed choice of what I wanted. The salesman was very knowledgeable of all the product in the store and gave me the best advice of what to get to go over my underfloor heating systen id already got down within my home he acted in a friendly but professional manner, and not once did he make me feel silly with all the 101 questions I had for him
i was treated with the upmost respect patience and kindness throughout my whole experience many thanks John & Tracy

Quick service kind helpful staff used this company a few times.

VERY HAPPY!
From the staff in-store that organised the fitting dates, the stock and everything in between; we are more than happy with the service provided!
The day of the fitting, two gentlemen arrived and promptly uplifted and removed the previous flooring and advised me on the best possible fitting for the area; and what would look best in the space. They got straight to work on installing the laminate purchased, remained very professional throughout and finished the installation very quickly, and to a very very high standard.(so much so that we have now requested the fitters originally provided, for all future jobs)
I have to say, after being quoted much higher prices by other companies, we were hesitant to believe that the extremely low price provided by Floorstore would amount to a similar quality of product and finish in comparison to other traders we have received quotes from; but decided to move ahead due to the overwhelmingly positive feedback provided about Floorstore from other customers.
I am honestly able to say that the entire experience has been amazing and WE WILL be returning as a customer - Our floor looks absolutely amazing, we paid a VERY good price for installation and the materials required; and received a great pair of fitters on the day.

Wishing you all the best for now and the future!
Regards, R + J

Staff were very helpful and polite in store. Knowledgeable about the products. Delivery to store was quicker than expected, and delivery to home was well organised and efficient. Products are of good quality, I have purchased floor covering, carpets and beds from Floorstore and would highly recommend.

Absolutely brilliant! Molly was amazing at helping us with the carpets and laminate flooring. Helped us with the measurements and made sure we had everything we needed. Scott was brilliant also, we had a lot of stuff that we didnt end up using and he was happy to help us with refunding these and doing swaps for other items we needed instead. Extremely helpful staff, very friendly and had us laughing the whole time. Great enviroment!

Managed to get a carpet in for Christmas. The carpet fitter was experienced and friendly. Fitted it a timely manner.

Was really pleased with the service we recieved at Floorstore, Scott was really helpful and very knowledgeable I would definatly go to floorstore when I get carpets for the rest of my house the quality is really good. The carpet fitters were also very good they did a brilliant job of fitting our carpet. Thankyou

First and foremost a big thank you to Scott who was helpful, informative and patient as we examined the many options.
The service from the Floorstore was exemplary from planning to installation.

Absolutely obsessed with our new flooring, thank you Rob for helping us choose the right flooring for our space. Perfect and stress free from start to finish. Thank you

Great attention to detail from the in store staff.
The fitters who did the carpets (pretty much full upstairs and staircase) were courteous and tidy in their work
Fully recommended

Outstanding service from start to finish!
From Rob at the shop helping us choose our flooring to the top lads fitting everything for us. I seriously wouldn’t choose anywhere else to go for floor covering! Brilliant! Thanks a million!

Excellent service from start to finish. Helped us decide what we needed and told us about the different types of flooring. Sent us a guy named Sid to fit and he was also absolutely A1. Helped me with moving sofas as and where, kept us updated with what he was doing and did everything to ensure we was happy with everything. Cannot fault the service from start to finish. Highly recommend.

Carpet is lovely - just what we wanted. The fitters were really great too. Very happy.

Scott was very Polite , friendly , very helpful , knowledgeabl , this is my second carpet from the floor store and I will definitely be going back .