My past several orders i have been charged for stock that i have not received. I object to paying for something that I will not be receiving. You should be taking the payment after the order is picke... Voir plus
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Received mouldy bruised and fully blown flowers. I was offered a refund for the worst stems and told that I could travel out to Logan to collect replacements but the whole order was sub par. I end... Voir plus
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I found the website a little confusing at first but then placed the order. Some of the items purchased were great, others a little disappointing given the price paid and what I thought I was buying.... Voir plus
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The flowers were gorgeous, fresh and securely packed, but the website is very confusing, unfriendly and slow. I ordered the wrong product due to the lack of a proper description and was very confused... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
FLOWERHUB is Australia's Online Flower Market in Logan City, Brisbane offering Australia-wide delivery. Making accessing wholesale Fresh Flowers, Dried Flowers, Plants & Floral Accessories that you need as easy as Click. Buy. Delivered. "Flowers make people Happy" and here at FLOWERHUB we are helping people express their emotions through flowers. We are a 100% online marketplace. If you want to shop in person, then go next door to our sister company Southside Flower Market which offers in-person shopping 6 Days a week. Shipping out via Air & Road transport we service all states except WA and TAS. Chat with us via our website. Come have a look online at the flower market. It's fun, easy and quick to do.
Coordonnées de contact
6 Carlyle Street, 4127, Slacks Creek, Australie
- 07 2113 9222
- service@flowerhub.com.au
- flowerhub.com.au
2,3
Bas
243 avis
N'a pas répondu aux avis négatifs
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Super fast shipping to a remote area!
13 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Thanks for the great feedback!
The team at FLOWERHUB
Dealing with FLOWERHUB is so easy!
The quality and freshness have been fantastic. If I have a question, I send a quick message and they message me back immediately. I love when shopping online that it is all in real time. Prices have been reasonable and the range is great. Especially love the cooler walk through live each week. Saves me doing it in person at 5am! Pickup is so simple and the staff have been friendly.
12 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Hi Alexis,
Thanks so much for the fantastic feedback! Our customer service team do an amazing job at getting back to customers asap so we're always here to help.
Happy shopping!
The team at FLOWERHUB
Love Flowerhub
Love Flowerhub! Amazingly quick send out, even when not requested, so thank you so much, that is so kind.
I did notice my last pack one of the dried flower heads, which is quite fragile, did look like it needed to have been packed with something soft around the head to avoid the damage, but other than that always good :) Great selection :)
12 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Thanks so much for your great review!
We pride ourselves on being able to get products to you quickly and of high quality so if you ever have any issues with any of the products delivered please let us know so we can help :)
Thanks!
The team at FLOWERHUB
Flowerhub are AMAZING!!
Flowerhub are amazing! Their stock is always in perfect condition and delivery is so quick, even when you live in another state~like I do. The online market is easy to use with such straight forward checkout procedures. Flowerhub is ALWAYS my ‘go to’ supplier! AND I love the stock walk throughs and tutorial videos that are posted to their Facebook page. AMAZING service! Keep up the great work!
12 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Thanks so much for the amazing review! We appreciate your kind words and are proud to provide you with incredible products :)
Keep an eye out for more tutorial videos coming soon!
Happy shopping,
The team at FLOWERHUB
I absolutely love Flower Hub
I absolutely love Flower Hub! The choices are amazing, the quality is always fantastic and their delivery servies makes life super easy.
Highly recommend
11 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Hi Helen,
Thanks so much for the great review! We love providing customers with top quality products and are proud to offer plenty of delivery options to suit :)
Happy shopping!
The team at FLOWERHUB
5 stars
Super easy to order online, and their customer service is amazing via messenger, I love that I don’t even have to pick up the phone to know I’m being taken care of 👌🏻 And everything we’ve ever ordered has looked exactly like the pictures online and been super fresh 😊
11 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Hi Caity,
Thanks for the great review!
Our customer service team do an amazing job chatting online and lending a helping hand whenever needed. We're so glad you love our online store :)
Happy shopping!
The team at FLOWERHUB
love the service
10 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Thanks so much!
The team at FLOWERHUB
Can’t fault the team!
I love having access to view and purchase my flowers on an online platform. Fast delivery as well considering I’m interstate.
10 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Thanks so much! We try to make everything as convenient as possible. Love seeing what you create!
The team at FLOWERHUB
Great service and amazing flowers 😊
10 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Thanks for your feedback!
The team at FLOWERHUB
Flowerhub provide a great service
Flowerhub provide a great service. It’s so easy to order and has lots of delivery options. Flowers arrive quickly🌿
Customer support is excellent.
There is always lots of fresh and varied product to choose from as well as a business community network which is informative.
Keep up the great work Hub Team.
9 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Hi Leonie,
Thanks so much for a fantastic review, we really appreciate your kind words.
Have a fantastic day,
The team at FLOWERHUB
Online is an issue as I am trying to…
Online is an issue as I am trying to check plants, colours etc and my time runs out. I' d rather talk to a person and order.
I have alot of questions and the flower order expires or stock runs out.
9 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Hi there,
Thanks for the feedback, we understand it can be tough with a time limit however we do this so we can keep the stock live on our website and give customers the opportunity to see exactly what we have available. Your 45 minute ordering period starts when you add your first product to your cart so you can browse as long as you like before that if you prefer :)
If you have any questions our customer service team are online and happy to help too.
Thanks so much,
The team at FLOWERHUB
Réponse de FLOWERHUB
Hi Smilyn,
We love our customer service team who are there to help along the way and really appreciate your feedback.
Have a great day!
The team at FLOWERHUB
Fresh flowers
I have been ordering flowers for a couple of months now and have been very happy with the condition of the flowers and the longevity of the flowers.
9 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Hi Vanessa,
That's fantastic, thanks for your great feedback! We're proud to provide flowers of the highest quality.
Have a fabulous day,
The team at FLOWERHUB
I love flowerhub
I love flowerhub, their online market is so easy to use, delivery and click and collect options are ideal and they have an amazing range of beautiful, fresh and dried flowers.
6 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Hi Hannah , we are so happy we have met all your expectations . We work hard with our local farmers and import providers to supply the best flowers . Thanks Leanne
So easy and efficient not to mention…
So easy and efficient not to mention the quality of product.
My favourite place to source my supplies.
Love it x
5 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Adriana , we love being your favourite go to for your florals ! Thank you - Leanne
Super easy ordering system
Super easy ordering system, after ordering had a question and email them and they answered immediately. Will definitely be ordering more often. Thanks for the great service
5 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Hi Patricia- We are here to help ! Our team have worked hard to make sure your ordering experience includes great pictures of what your are purchasing and easy click options . Look forward to packing more orders out to you soon. Leanne
Flowerhub is hands down my favourite…
Flowerhub is hands down my favourite supplier for all my fresh, dried & preserved florals. We received a delivery of hydrangea today with a full lush head and zero breakage, exactly the quality we know to expect from Flowerhub. Delivery options are quick and there are several options available. The site is easy to use and has recently had a great little facelift making it even more user friendly. The staff are always so helpful. We find purchasing through Flowerhub very beneficial for our small business.
4 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Thanks Phoebe! We love following your Insta posts . Our hydrangea is pretty cool! Leanne
⭐️⭐️⭐️⭐️⭐️
Always on time with deliveries, flowers are always such great quality and absolutely gorgeous. 😊🌸
4 septembre 2020
Avis spontané
Réponse de FLOWERHUB
Thanks so much for a fantastic review! We're glad you loved our flowers :)
The team at FLOWERHUB
No gyp or eucalyptus but couldn’t…
No gyp or eucalyptus but couldn’t substitute for a different stockist of that species.
Most items came very squashed together in a box
A lot was not useable as it was squished.
28 août 2020
Avis spontané
Réponse de FLOWERHUB
Hi we are sorry you were not happy with your experience. Flowerhub did send you an email when packing your order to advise you of shortages and encouraged you to re purchase , so we could add to your box. Any missing items were refunded to you at the time . I can see by looking at our packing cameras , your order was carefully packed and had paper to cushion the box and protect the flowers . We are available on chat 6 days a week if there is a problem , I have noted you did not contact us to discuss your issues. We wish you well . Leanne , General Manager
Réponse de FLOWERHUB
Hi Steve - Enjoy your flowers and thank you for feedback . Leanne
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