My past several orders i have been charged for stock that i have not received. I object to paying for something that I will not be receiving. You should be taking the payment after the order is picke... Voir plus
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Received mouldy bruised and fully blown flowers. I was offered a refund for the worst stems and told that I could travel out to Logan to collect replacements but the whole order was sub par. I end... Voir plus
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I found the website a little confusing at first but then placed the order. Some of the items purchased were great, others a little disappointing given the price paid and what I thought I was buying.... Voir plus
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The flowers were gorgeous, fresh and securely packed, but the website is very confusing, unfriendly and slow. I ordered the wrong product due to the lack of a proper description and was very confused... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
FLOWERHUB is Australia's Online Flower Market in Logan City, Brisbane offering Australia-wide delivery. Making accessing wholesale Fresh Flowers, Dried Flowers, Plants & Floral Accessories that you need as easy as Click. Buy. Delivered. "Flowers make people Happy" and here at FLOWERHUB we are helping people express their emotions through flowers. We are a 100% online marketplace. If you want to shop in person, then go next door to our sister company Southside Flower Market which offers in-person shopping 6 Days a week. Shipping out via Air & Road transport we service all states except WA and TAS. Chat with us via our website. Come have a look online at the flower market. It's fun, easy and quick to do.
Coordonnées de contact
6 Carlyle Street, 4127, Slacks Creek, Australie
- 07 2113 9222
- service@flowerhub.com.au
- flowerhub.com.au
2,3
Bas
243 avis
N'a pas répondu aux avis négatifs
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Amazing flowers ..
Amazing flowers ... fantastic delivery and beautifully packaged
26 août 2020
Avis spontané
Réponse de FLOWERHUB
Triple Wow ! It is great that our team from our flower Buyers to our delivery driver created a #hubhappy experience for you . Leanne
Fast delivery and we presented…
Fast delivery and we presented beautiful flowers, couldn't be happier will purchase again x
12 août 2020
Avis spontané
Réponse de FLOWERHUB
Hi Kristina, we have a great delivery service to The Sunshine Coast . I see you purchased native flowers - enjoy them ,they have been amazing of late! Leanne
Preserved Product
Happy with preserved product, beautiful even coloring and nothing soft
11 août 2020
Avis spontané
Réponse de FLOWERHUB
Hi Kara, our preserved product is so popular and the colours are amazing! Enjoy creating something amazing. Leanne
Ordered dried flowers and received the…
Ordered dried flowers and received the next day. Fantastic service
23 juillet 2020
Avis spontané
Réponse de FLOWERHUB
Hi Sharon - Our dried flowers are so popular! I am glad we delivered them to you quickly so you could start creating . Leanne
Amazing quality flowers
Amazing quality flowers. Ordering is super easy and pick-up is available!
14 juillet 2020
Avis spontané
Réponse de FLOWERHUB
Wow Jasmin , thank you ! We think we have amazing flowers too. Our platform is designed to make your buying easy , because we know how busy everyone is :) Leanne
A Surprise Bunch
Received my order last week and in amongst my bunches was a short bunch of yellow roses. Well I thought, they look a bit boring and tight. To my surprise,a WEEK later these beautiful little roses have opened up to be stunning. So crisp, slight fragrance and like a beautiful Garden Rose. Thank you Flowerhub for your service and quality product. Eco Flowers and Gifts, Gold Coast.
7 juin 2020
Avis spontané
Réponse de FLOWERHUB
Hi Cindy,
Isn't it great when product blooms and you can really appreciate it? We love working with you . Enjoy your yellow roses . Leanne
Almost Super Everything
First Order.
Super Flowers, Super Delivery, Super Ordering System.
However not a good idea to cram Disbud stems into a box shorter than the stems. Lucky to have only one broken head. Please trim them or use a bigger box.
5 juin 2020
Avis spontané
Réponse de FLOWERHUB
Hi Janet,
Thanks for your feedback! Our system is designed to make buying easier for you .
Apologies re disbud , I will speak to our pack team and we will use a bigger box next time, we don't like to trim in case you need all the length in your floral work. Leanne
Great system
Great system - only concern some flowers (hydrangeas) were crushed in last delivery
14 mai 2020
Avis spontané
Réponse de FLOWERHUB
Hi Andrew, thanks for the feedback! Hydrangeas are sensitive little creatures, they love a cut and drink of boiling water to bounce back sometimes. Hope your Mother's day trade was great! Leanne
Réponse de FLOWERHUB
Thank you Lorraine . We appreciate your feedback . See you next time you "Click and Collect" Leanne
Always willing to listen & advise
Always willing to listen & advise, up to date stock levels.
Leanne goes above & beyond to assist us.
13 mai 2020
Avis spontané
Réponse de FLOWERHUB
Hi Sandra , our aim is to help flower business succeed . Our on line buying is easy , I know you are a wizz at it ! We like to combine technology with Social Interaction from our Hub family, to keep you informed and up to date as much as we can. Thanks for the special mention of me , I appreciate it and we appreciate you as a client :) Leanne
Great company
Great company! Always satisfied with the business. Very good quality flowers. I will continue coming again and again!
13 mai 2020
Avis spontané
Réponse de FLOWERHUB
Hi Svetlana. We love to see you! Our flowers over Mother's Day were fabulous :) Thanks for the kind words . Leanne
fast shipping great product
12 mai 2020
Avis spontané
Réponse de FLOWERHUB
Hi Gabrielle , We hope you are loving your dried flowers as much as we do! Thank you for your review .
Amazing service!
Amazing service!
Beautiful flowers, will definitely shop again.
17 avril 2020
Avis spontané
Réponse de FLOWERHUB
Thank you so much for your review! We strive to make our customers happy #hubhappy .We love our flowers and support local farmers as well as working hard on our cutomer service . Looking forward to supplying you agaion soon
Highly recommend!
Super quick shipping, large bunch sizes, such a great variety of dried florals available. Definitely recommend!
15 avril 2020
Avis spontané
Réponse de FLOWERHUB
Thank you so much for your review! We have been working hard on quick deliveries to regional areas . We think our flowers are pretty amazing too - Look forward to your next order. Leanne
Great option for flowers
The courier delivery was prompt and the flowers are beautiful and exactly as described. Web site was easy to use to find specific flower types. Staff were very responsive and helpful on Mesenger when I had questions.
7 avril 2020
Avis spontané
Réponse de FLOWERHUB
Thank you for your review MG. We are so Glad you enjoyed FLOWERHUB :-)
Ordering from FlowerHub is so easy and…
Ordering from FlowerHub is so easy and the quality is incredible. I save so much time being able to order online and the live videos on Instagram and accurate photos on the site give me the confidence to do so!
25 février 2020
Avis spontané
Réponse de FLOWERHUB
We love delivering to you Laurie! Time is the most important currency we have & how we spend it and with whom is a huge thing.
We are so glad that we can give you back the time you would have had to waste driving around to different supply markets.
Hopefully you have more time to let your creative juices flow. Appreciate your time. thank you. NC
#hubhappy
We have recently starting using flowerhub and are so incredibly happy.
The website is clear and concise and products arrive the same (or better) than pictured, on time and packed with obvious care.
Being in a small country town, trying to organise a courier service was initially tricky but the team always made themselves available to promptly answer questions and come up with a solution.
Thank you for loving what you do so I can continue to love what I do.
24 février 2020
Avis spontané
Réponse de FLOWERHUB
Smiles here at FH HQ Al. All the things you've highlighted that you like about what we do, is exactly what we've been aiming for.
It's not until you our customer says those things back to us, that we can get a sense of "we are actually achieving what we are all working so hard to do" YAY and YAY!
We know we've got more work to do & we look forward to continuing to add features to the site that will make it even easier to book flowers you need, get alerted to flowers you are waiting for and also more delivery options being added on constantly. Thank you again. Made our day :-) Appreciate you took the time to share your feelings & thoughts. NC
Great prices and beautiful fresh…
Great prices and beautiful fresh flowers. Delivery on time and flexible with pick up.☺
I am very happy and recommend Flower Hub highly.
18 janvier 2020
Avis spontané
Réponse de FLOWERHUB
Hi Paula , thank you so much for your review ! You have highlighted all the points we work hard on to achieve a #hubhappy customer. We look forward to supplying you again . Thank you Hub Team
Wow! Very impressed!
Wow! I am so impressed! Thank you so much flower hub. The whole ordering process was a wonderful experience from start to finish. My order arrived to my door the very next day after I placed my order. I look forward to ordering from you again!
11 janvier 2020
Avis spontané
Réponse de FLOWERHUB
Hi Vanessa , thanks for the great review! We have worked hard to make our web site user friendly and implement reliable freight . Looking after our Regional customers is our specialty . Looking forward to supplying you again soon. Hub Team
Received mouldy bruised and fully blown…
Received mouldy bruised and fully blown flowers. I was offered a refund for the worst stems and told that I could travel out to Logan to collect replacements but the whole order was sub par.
I ended up rebuying new flowers at market to fill my wedding order.
6 décembre 2019
Avis spontané
Réponse de FLOWERHUB
Hi, I would like to say I apologise . We failed completely on this order. We are embarrassed and will make some immediate changes . Thank you for bringing this to our attention. Leanne Hub Boss
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