Flowers by Flourish Avis 

4 043
•
TrustScore 2.5 sur 5

2,4

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Lisez les avis des autres

Noté 2 sur 5 étoiles

The reviews are all telling the truth. Paid for peonie bouquet they delivered roses instead due to ‘peonies being out of season’ so why is it on your website then. I specifically needed peonies. They... Voir plus

Noté 1 sur 5 étoiles

Terrible customer service. Flowers by Flourish sent the wrong flowers, then ignored my emails and calls. The owner only responded after I opened a dispute with my bank. I have now received my money ba... Voir plus

Noté 1 sur 5 étoiles

Do not buy flowers from this company. My own fault for not checking other reviews which state the exact same. Ordered flowers that were not cheap. Arrived looking dead. Followed their instructions,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Such a beautiful bouquet of flowers in a pretty vase. I couldn't be any happier but, then I was. After realising I had made an error with the recipient's address, I contacted Joycelyn straight away, s... Voir plus

À propos de l'entreprise

  1. Fleuriste
  2. aussi dans
  3. Boutique de cadeaux
  4. Fournisseur de cadeaux d'entreprise
  5. Livraison de fleurs
  6. Magasin de souvenirs
  7. Marché aux fleurs

Écrit par l'entreprise

Flowers by Flourish aims to offer an easy and rewarding shopping experience for our online customers. Flowers are a wonderful gift for anyone on special occasions, such as Christmas, Easter, Valentine’s Day or Mothering Sunday. Flourish provide bright seasonal floral gifts to say thank you, get well soon, and to welcome a new baby girl or a new baby boy. Subtle shades are popular for many occasions including for a birthday, an engagement, an anniversary or for sending your condolences with a beautiful sympathy bouquet. We like to send vibrant flowers for our get well soon or congratulations bouquets. Finally our romantic or I’m sorry / apology arrangements always send the right message to the recipient. If you are not sure of what you would like to send for a specific arrangement, why not try one of our beautiful mixed bouquets and our talented team of florists will do the rest.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 2 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,4

Tous les avis

(4 043)

57 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely flowers

I always think about these guys when I need to order flowers and I'm never disappointed with the quality of the flowers when they're delivered

It's so easy to order, the website is so easy to read and there's nice clear pictures of the flowers you're buying

The subscription service is really good and it's a good price - will always use these guys for flowers and flower subscriptions

8 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor quality product. Poor customer service. Try somewhere else.

Delivery was fine. Shipping process was fine. Product was old and tired and way past it's best. Petals had already started to rot before I opened it. The valentines bouquet (priced at £72) last 4 days tops before it looked like it needed to be thrown out. £1 Daffodils from local shop last far longer. Sent photos back and complained. Offered a discount on future purchases. I will never buy from this retailer again. I suggest you don't either

14 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Inverted hyacinths

Inverted hyacinths.
These were a present from my beloved cousin.
She then emailed me warning about the reviews.
I didn’t see her email and opened the very large box to find a selection of hyacinths. Some were open some already past it and some had yet to open.
They smelt nice but their stems had been hacked (no other term fits this) so they had partial bulbs attached which meant they were incredibly hard to display. They ended up in a cocktail shaker base inside a vase.
They immediately flopped and spent their time upside down. 🙃 I can’t believe this company is staffed by florists…… I can’t imagine how much they cost as the box was ginormous….. fab for people who like their flowers upside down!

3 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Delayed delivery

Very disappointed as after receiving confirmation of expensive order and further email saying flowers were being delivered on specific stated day, my order was then not delivered with no further explanation or notification of the delay. Contacted company following day about non-delivery on the previous day but replies back refused to take responsibility for delivery not taking place on the expected day. My contract was with Flowers by Flourish ( and not with Royal Mail ) so the excuse given to me that delays can happen is just unacceptable given the amount I was charged for the fresh flowers expected. Not even an offer from them to refund me the expensive delivery charge paid, so having subsequently checked that failure by them to deliver within the expected time given is a contractual failure on their part I have requested a refund via my bank.

13 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered some flowers for Valentines Day…

Ordered some flowers for Valentines Day 2026, which cost £36.99. Valentine's Day is on a Saturday 14th February to find the flowers will be delivered on Friday, 13th February. Who the hell delivers flowers on Friday the 13th. You could have got the day right surely since it's one of your biggest selling days of the year.
A really crap experience with this firm that I probably won't be repeating.

13 février 2026
Avis spontané
Noté 1 sur 5 étoiles

online order

the peonies they sent today from Flowers by flourish arrived dry and lifeless. They looked as if they were picked out of a bin. the petals were dull and wilting, the leaves were brittle and brown and the overall bouquet looked dead and rotten on arrival. It's very unprofessional to send something in that condition. Take care, do not order flowers from them.

12 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Christmas present

I spoke to James before Christmas as I wanted to order flowers for our daughter in law as a Christmas present and wanted them delivered each month from January to March . He was very helpful and got it all set up. The 1st arrived in January and they were lovely and the 2nd arrived this week and they were even better such a lovely selection of beautiful flowers. Our daughter in law was over the moon with her present and so pleased with her flowers each month. Looking forward to seeing the flowers in March. Great flowers for such a great price. Can’t praise James enough. Thank you for cheering our daughter in law up each month when it is so miserable outside. 👏👏👏

3 février 2026
Avis spontané
Noté 3 sur 5 étoiles

i ordered a monthly delivery of plants…

i ordered a monthly delivery of plants for my mother, a keen gardener, as Christmas gift. so far they have delivered the plants as asked but they never say what they are delivering. This month was a fern but it would be good if they let you know ahead of time otherwise the suspicion is they sent out whatever they have leftover.

20 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

My experience was 1st class

My experience was 1st class. I had a small query on the delivery date and they responded to me almost immediately. I received my order on time, very fresh, bigger than expected and I would have no hesitation in ordering again. Thank you Flowers by Flourish, I am delighted with my order.

10 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Incorrect delivery and payment subscription errors

Unfortunately, I had a very disappointing experience with this company when purchasing their flower delivery subscription package. The first bunch of flowers was delivered a month early, which ruined what was meant to be my mother’s Christmas present.

Following this, I was repeatedly incorrectly charged, even after being explicitly told in writing that no further payments would be taken due to an error on their end. I then had to spend additional time chasing this up again when another payment was taken.

While the company did eventually apologise and confirm that no more money would be taken, I was disappointed that no goodwill gesture was offered for the inconvenience, mistakes, and time wasted.

Overall, poor service and handling of errors. I would not recommend based on my experience.

8 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Huge bunches of eucalyptus!

The two bunches of eucalyptus I ordered were huge! More than enough to fill two vases, I'm so happy with my purchase. They smell fantastic and were delivered as scheduled. Thank you!

20 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

JUST ORDERED THIS BUNCH (30 stems ) of…

JUST ORDERED THIS BUNCH (30 stems ) of ranunculus and paid £60 !!!!! Im absolutely disgusted at this amount of lack lustre flowers for that huge amount of money !! A TOTAL DISGRACE!! So messaged them to say awful flowers for the price to be told that it’s a spring flower and that’s why they’re not very blooming ,,, was told I’d get another bunch of tulips ( spring flowers ) free of charge which didn’t appear !! DO NOT USE THESE CHEAP SKATES !

5 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid unless you like half dead flowers

I ordered flowers and they arrived half dead - the company sent me a second bunch of flowers which wilted and drooped within 24 hours. The company told me they won't refund me, so now i'll have to do a credit card charge back. I wouldn't shop with them again

4 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

What i ordered and what was delivered…

What i ordered and what was delivered were 2 very different things. Asked for red, white and blue flowers ,red and lilac were delivered. Flowers cost £43 , what was delivered was lucky if it was £10 worth of dead, wilted and broken flowers. From now on i will be going to lidl and getting bigger and better for less than £10.

5 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid this company at all costs

Flowers arrived on time via Royal mail but were almost dead and terrible quality. This was very disappointing as they were intended as a birthday gift. The company refused to offer a refund and only online store credit. Why would I want this if the quality is so poor? Avoid at all Costa

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Did a monthly year subscription to make…

Did a monthly year subscription to make my daughter's 30th birthday last the year. She really looked forward to the surprise each month and sent me photos. The company were great when I had to postpone for a month. The flowers were of very good quality too. Thank you all very much.

29 septembre 2025
Avis spontané

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