Flowers by Flourish Avis 

Almost a week on from delivery I still have fresh looking hyacinths that smell great - I am very impressed. The price is high but then you get what you pay for with this company

This company will rip you off and not refund your money. Flowers ordered were dead when they arrived and they refuse to refund my money. Do not deal with these cheaters. Dodgy London scam artists.

Ordered a 60 pound bouquet for my wife's birthday, they arrived on time but almost half were either wilting or broken. I certainly will never be using them again, I honestly could have bought a nicer bunch from a petrol station for a fraction of the price.

Flowers ordered for my wife's 80th birthday at a cost of £79.00 plus delivery.
They were delivewred at 7pm in the dark.
The romantic atmosphere has dissapeared !!!

The flowers were reliably delivered and notifications sent. I was disappointed by the number and type of flowers delivered 2-3: antirrhinum. A few daffodils 2 tulips and a few anemone is not really enough for a £25 bunch as sent in March. It all looked a bit meagre

Wish I had read the reviews.
Ordered next day flowers (well in time for the cut off). They didn't arrive (my wedding anniversary)
I contacted the company who blamed the courier and asked me to recontact if they hadn't arrived in 48 hours. I was to do the chasing even thought it's their choice of courier. When they finally arrived ( 2 days late as they seemed to be expecting) they were absolute rubbish. If you value your marriage, do not use!

DO NOT USE THIS COMPANY they did not deliver flowers, blamed Royal Mail and refused to give a refund. Performed a chargeback to get our money back. *If this happens to you, you can ask your bank for a chargeback.* any bank should agree to it as what this company doing is against consumer rights. You are entitled to a full refund if goods are not delivered on the specified day. A replacement is not acceptable when the goods are for a special occasion which has since passed. The customer services representative was not interested in hearing this, they can only spew out scripted responses. Don’t even bother trying to order from here.

After reading all the reviews, I wish I have done so before ordering. Ordered some tulips, not only that I have received less than what was selected, but the colour is wrong also. After reading all the reviews, I am disappointed, I have not even attempted to chase them up as it seems they are a small business that can’t afford to repair their mistakes.

Very misleading or ridiculously over-priced (has to be one or the other). Ordered a Spring Bouquet - Oranges, Reds & Yellows at a value of £40. Came on time but looked like £5 garage bouquet, tiny heads, too much filler foliage and flowers that are there don’t look healthy at all. Avoid at all costs.

We ordered the blue hydrangeas and two weeks in the still look lovely.
Very reliable and trustworthy plant provider.

Ordered flowers. Free delivery as a thank you. Charged for delivery, reason Royal Mail. This is a disgusting thing to do.

Do NOT buy from this company. I ordered 10 peonies which arrived in awful condition and were pretty much dead on arrival. Only one opened. For £65 I expect a lot more, as did the recipient. When I asked for a refund which they are **legally bound** under the UK Consumer Act of 2015, it was refused and they said it was "at their discretion". I rejected their offer of a credit or replacement flowers - the occasion had passed and in hindsight, having read of their awful performance, why on earth would I want to deal with them any further? I only wish I could post the pictures. If you truly detest someone, and want a terrible experience then this is the company for you. I will be taking this up with the Consumer Protection authorities and with my credit card company. These charlatans will not be allowed to get away with this.

this company is a SCAM!!!!!! they sent me pink roses instead of peonies and they sent a very scanty arrangement and are refusing to give me my money back. do yourself a favour and avoid at all costs. £41 down the drain.

Very poor quality of flowers and very rude customer service. BEWARE they tie you into 6 deliveries with their subscription if you use a code and then want to charge you £10 to get out of the subscription! I ordered the £20 bouquet and it arrived in full bloom not buds. The two gerbera were dead within two days, the tulips were lilting within 2 days and the rest looked sad in the vase. Not the quality of other subscription florists.

I have ordered a largish batch of tulip bulbs (£674.24) in the second half of October for a designated date of delivery for which I paid an additional small charge. The date passed without hearing from them. After multiple e-mails and unanswered phone calls I finally managed to catch the so-called managing director James Hunt on the phone. Sounded like one of the cowboy builders/scammers that you see on TV in these hidden camera programmes. Turned out that he did not have the bulbs in stock! When I asked for an immediate refund, he refused saying that it is difficult! I have never experienced anything like this in almost 30 years of online shopping. He did send me some bulbs that looked like they were bought at Homebase from the discount bin. Still owes me £522.24 three months later! Does not respond to e-mails.

SHOCKING RUDE CUSTOMER SERVICE.

REFUSE TO GIVE REFUND WHEN I HAD MADE A GENUINE MISTAKE DUE TO POOR EYE SIGHT AND ORDERED TULIPS WHICH ARE NOW ON BACK-ORDER AND WONT BE AVAILABLE AGAIN FOR A YEAR.

THEY ARE HOLDING MORE THAN £400 OF MY MONEY.

I DIDNT WANT TO GET INTO ANY CONFRONTATION SO I APOLOGISED FOR MY MISTAKE, TOOK RESPONSIBILITY AND ASKE NICELY IF THEY COULD PLEASE REFUND ME, OPPOSED TO SIT ON MY MONEY FOR 8 MONTHS UNTIL TULIPS AVAILABLE AGAIN.

THERE RESPONSE WAS JUST TO IGNORE ME.

VERY UNKIND AND UPSETTING AND NOW THAT I READ THEIR REVIEWS I SEE THIS IS NOT THE FIRST TIME THEY HAVE DONE THIS.

I DONT NORMALLY WRITE REVIEWS BUT THOUGHT IT IMPORTANT THIS TIME.

I have just received the order and am very disappointed in what I have received.

In your picture of the longiflorum lilies you show robust long stems with large looking lily heads. I have received lilies that I could have bought from Tesco's for a fraction of the price. In fact,I would say that Tesco's finest lilies are prettier and longer stemmed than what you have supplied.

As I say, I am very disappointed and feel as if I have been misled and sold an inferior product to what you are representing online.

I would not buy from this company again, £36 for 10 supermarket quality flowers. I could have purchased similar in Tesco's for about £10.

I'll give a 5 star even though my request was not fully met.
I was scared at first because reading Facebook reviews, I read a lot of complaints.

Seller responses fairly but not fully hands on. But I got the information I needed from asking. So it's okay.

Order was 15 stems of Peonies and I received actual Peonies even if it was out of season. So a huge thanks to the seller!

I ordered and availed the Same Day Delivery Friday 22nd of Nov. But Same day Delivery was not met. Seller explained clearly that they have stock but might not be enough so they might get it from their main store and it would be a next day delivery if it happens.
And it really was a next day delivery instead.

Only thing that got me stressed was from Royal Mail's slow updates since it was being delivered on Saturday and I'm anxious about my order as it might get wilted.
But Order arrived on a buzzer beater and came around past 7pm.

In regards with the flower, Peonies looked in a good condition. Flower was in a bouquet and was delivered in a box so it was secured. Flowers were also delivered with water in its stem so it didn't get wilted.

Thanks FBF for the Peonies!

after asking for a refund since march this crooked company send me my original order BUT with WRONG bulbs as they don't have the ones I ordered!! incompetent, money grabbing dreadful company . do not use them

Of the four named varieties of Amaryllis I ordered I received three bulbs of entirely different varieties.
The bulbs were not sent properly packaged in a cardboard box but in a flimsy plastic bag without any proper protection.
Having emailed the company to complain and request a refund I have had no confirmation of receipt nor any reply.
I do not think my review should rate my experience with any star’s whatsoever but the only choice is one star.
An atrocious experience.