All staff were nice, catering staff ensured had enough snacks and drinks in between meal times, nice spacious room with desk for getting work done

Enrolment team were unorganised and I had to chase a lot and was messed around with booking the trial, however once finalised and attended the trial the staff there were very helpful, super friendly and carried out any requests that were asked of them, the food was nice and the staff during the quarantine definitely made up for the negative experience at the beginning, I would highly recommend to anybody thinking of doing a trial.

I did a 10 day flu camp and it was a good experience. I didn’t even get particularly unwell, just a sore throat. And the facilities were very nice, more like a hotel room than a hospital room. The food was good and there were plenty of snacks provided. I would definitely recommend doing a flu camp.

Great quality staff, food and rooms.

The staff were great, they informed me about everything that was going to happen. Was a great experience and the food was nice too. Would recommend especially if you need the money like me.

I had a great experience all the way through.

When I was staying at the facility I felt I was well looked after and that my welfare was taken seriously. The staff couldn't be lovelier especially Marina.

I think participants might find it takes a bit of getting used to being observed this much but it is necessary and the staff make sure you're comfortable and feel at home. The food is really healthy but I enjoyed it

The only drawback for me was not having a window in my room but that couldn't be helped because of the way it's laid out and to be honest it didn't ruin my experience at all.

Won't accept asthma sufferers.

Even though they run asthma trials, they do not accept people who use their medication daily as recommended by doctors.

I found the process really straightforward from start to finish. You need to be flexible as there are quite a few lead up appointments to quarantine but all are compensated promptly. My quarantine stay went smoothly and I was fed well! Definitely bring things to keep yourself occupied. Do bring earphones/earplugs for night time if you are a light sleeper as depending on what room your in you can hear the doors opening and closing during the night. Staff are super attentive and friendly. Nothings too much trouble.
Overall I felt really informed and safe throughout the trial. Would definitely do it again!

I enjoyed my FluCamp experience! Instructions about what would happen and where to be were very clear. Friendly staff with good attitude.

Great staff great food.

Great experience

From taking bloods to second screen easy and no hassle, very straight forward. But from second screen to invite to quarantine no good. I was originally told my second screen was sucesfull then it wasn't due to my blood results. Was advised over phone I needed a repeat to confirm results but due to time constraints coudnt go into quarantine I originally selected so was excluded.

One hour later I spoke to the same advisor who now informed me I was de-excluded as the repeat blood could be done when I entered quarantine. Great very happy! Was told I would get a phone call off the Doctor on Thursday to discuss my blood results and also be formally invited to FluCamp on Friday. Thursday came no call off the doctors, rang up no answer. Friday came no phone call from doctor and no invitation to quarantine. Rang up again had to wait hours and hours ( three days before my potential admittance in quartine) to be told I now needed a repeat blood. The person I originally spoke to clearly hadn't updated my notes. Due to this they some how had "courier problems and my files coudnt be transfered over quick enough" basically the files wouldn't of been transfered to London as I wasn't scheduled to go as the advisor didn't update my notes.

So I'm now without a quartine date, and also concerned about some blood results that I've had no feedback on. Overall bad experience. Not sure how these guys run clinical trials seem very disorganised.

I had an overall positive experience at Flucamp. It’s a hard one to rate as I did get quite sick, but that’s what I signed up for. The staff were great and the facilities were comfortable. Food wasn’t the best in terms of taste, and it takes some getting used to in terms of the testing and being observed a lot.

Everything was going well, did my first screening all good bar the women struggling to get my blood until the second attempt. Come to my second one & everything was good, breathing, heart etc is all perfect. bar they couldn’t get my bloods - Again!

To be told by the doctor (who was lovely) that the trial they’d put me on needed 15 odd tubes of blood just on vaccination visits and therefore I wasn’t eligible as my veins aren’t good enough. Could have told them that on the first visit, shame the nurse taking my initial bloods didnt note it.

The doctor has advised they do a trial which doesn't require much blood, so I will await for that to come up again.

Flucamp went really well for me, the stay was very relaxed and I didn’t feel to isolated since the staff were really great; on top of that I didn’t have any symptoms! The food was pretty varied and the payout is brilliant! Really great way to make some money

I recently participated in a clinical trial at FluCamp, and I must say it was a positive experience. From the moment I arrived, I was impressed by how well-informed and caring the staff were. They took the time to explain every aspect of the trial, which helped ease any concerns I had.

One of the highlights of my stay was the excellent provision of snacks and main meals. Not only were the meals nutritious and well-prepared, but the availability of snacks throughout the day was a welcome surprise. It made the whole experience much more comfortable.

The entertainment options were also a pleasant surprise. Having access to a TV and a PS4 during my stay provided a great way to pass the time and relax between appointments and observations. It made the entire experience feel less clinical and more like a comfortable stay.

Overall, my time at FluCamp was well-organized, and I felt well taken care of by the staff. Their attention to detail, along with the comfort and amenities provided, made participating in the clinical trial a positive and even enjoyable experience. I would not hesitate to recommend FluCamp to others considering participating in clinical trials.

Experience was as good as it could be. The nurses and staff are all friendly and make sure you've got enough snacks and drinks.
You get a few games to play on PS4 but can watch netflix etc. The staff pop in when they need a sample of sorts. Food is good and varied. Only thing I'd wish for is that you were given a slightly more specific time for when the nurses would come in, but can appreciate these may not be consistent. The whole process is really simple but I'd warn people that sometimes studies get delayed so you need to go back to the clinic to give samples again, sometimes multiple times, which can be expensive.
The pay is good and the alone time isn't as boring as you might expect and is over very quickly!
Anna and Ben (Senior nurse, but not sure if that's your name! Sorry!) were always very friendly and made the whole experience easier.

Just completed an 11 day in house trial and my experience with the staff throughout has been top notch. They take every step to ensure comfortability during the stay, specifically Brian and the others working on the facility. Special thanks to Anna in the Kitchen who always made sure I was well fed with great meals and snacks. Would 100% recommend for anyone healthy looking to make the easiest money of your life.

Thankyou Anna and Brian for you're extra care! Number 13 from last week.

Did not telephone me or reply to my email
I telephoned them and was told I was just outside outside the required age. I am 58 with no health issues.
No age limit is stated!!!

Issues are maladministration, defensive responses, not respecting volunteer time, creating false expectations, doctors contradicting each other & attempts to under pay/not pay for volunteer time properly. If flu-camp listened to volunteers this could be fixed quickly.

I attended an initial blood test which was fine, progressed to the medical - needed to bring my blood sugar and BMI down, which I quickly did - retested all fine - payment to this point paid promptly and without a fuss.

Accepted on to a trial - attended first 3 days of a trial then had an ECG - first one needed to be redone as they had inputed me as male on the machine, subsequent ECG's showed my heart was beating too slowly. I think this was largely down to being a little nervous as the issue wasn't being communicated with me in real time and a I was having my heart checked and didn't know what was going on so I was actively trying to calm myself through deep meditation techniques.

I specifically asked if this made me unsuitable for a trial and was told by the doctor that she wouldn't be putting that on my file and was advised I could attend a new trial in 3 months.

I contacted Flucamp to get dates for later trails (which would have actually been part of the same programme) and 3 emails went ignored. I tried to escalate and again no timely response. I then reported all of my concerns, which included data handling - when I arrived in my room forms completed by the previous volunteer were on the desk giving me access to his information, they also didn't give me the options described in their own pre-trial paperwork over my data so a far as I know it is currently being mishandled without appropriate permission.

I was proactively paid - a reduced amount for the 3 days I attended - Flucamp don't calculate this correctly - possibly because of the way they have weighted payments to incentivise you to turn up to follow up appointment rather than for time spent. I had to chase for the under payment of over £300 and the reality is most people give up. If anyone had their time on a trial cut short I would recommend not accepting the proactive payment made as complete and asking them to recalculate - I did suggest to them after I highlighted the issue that they should go back to all people that may have been impacted by this and make the proper payment - I don't expect they have done this which just means they are now liable for interest on top.

Its also worth noting, if like me you were advised you were still suitable for a trial and given a timescale to reattend and then flucamp stopped communicating with you - you can go through the small claims court to claim payment for the promised trail that you weren't given a place on even though it ran.
A successful outcome will mean Flu-camp pay your court fees.

All a bit silly really on Flu-camps part - I suspect one of the reasons they target students is because they are able to get away with not following their own processes - one day though their sponsors will pick up on this as it impacts their brand too.

I'm now an expert by experience on this and have effectively done the diagnostics a change consultant would do (as have other reviewer on here) - listen to us and the problem can be fixed quickly - ignore us and it will just get worse - not addressing these issues lets down Flu-camp professional employees and I met plenty - you will loose them and reading the employee feedback on Glassdoor, which is poor - loosing decent staff should be avoided.

Still happy to be contacted about a trial attendance, which would allow me to update my feedback, and this has been committed to twice, once by a Doctor and the second time in writing when I pointed out the significant underpayment.

*reply to Flu-camps reply below*

I'm not convinced that the changes have taken place - If they had I would have been contacted about a new trail (trials are currently taking place).

The reason I was not provided with the March dates is because the issues still existed. This is completely down to Flu-camp & I should have been paid for the March trial (you have my bank details).

I am repeatedly told to get in touch about participating in a new trail – Flu-camp have my contact details and should be pro-actively contacting me if the issues (9 month later) have been addressed.

Flu-camp must know that the fines for mishandling of data are astronomical, your prospective Sponsors certainly will.

As I have said previously I wanted to take part to become a referral root for entrepreneurship students which would have meant a better demographic cross section for the trials. As well as being more cost effective than visiting universities.

It’s probably also worth noting that I still haven’t had Covid and there are specific trails for this status which Flu-camp might be missing out on.