Flyer Club Avis 

1 278
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Owen at Flyer Club got us a great deal on our business-class flights! He was helpful, responsive, and patient with all our questions. We really appreciated his help and would happily book with him aga... Voir plus

Noté 5 sur 5 étoiles

Very prompt responses and very accommodating of changes as we went through a variety of options. Excellent airlines (Qatar, Singapore and Emirates) and great prices. Very highly recommended. My onl... Voir plus

Noté 5 sur 5 étoiles

The Flyer Club Program is an simple way to save on Business Class flights. Our representative Zayn , who manages our account, is outstanding. Best customer service. I book hwith him exclusively. I’ve... Voir plus

Noté 5 sur 5 étoiles

Excellent service! We worked with him to arrange a multi-city trip to Asia, and he was extremely helpful, professional, and responsive throughout the process. He provided travel options that matched... Voir plus

À propos de l'entreprise

  1. Agence de voyages

À propos de Flyer Club

Écrit par l'entreprise

Unlike other luxury travel clubs and agencies, we know how important it is for you to find the best deals and discounts, without compromising on a deluxe travel experience. We take the stress out of finding business and first-class flight deals by drawing on our vast network of partners.

This means we can negotiate offers you won’t find online while securing the seats that suit your desired route, style, and preferences.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 45 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 278)

466 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Deal wth experienced people

Very happy with the flights obtained. Not the very, very lowest price but a very competitive price and this company was the most efficient with excellent communication.

15 septembre 2026
Avis spontané
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Réponse de Flyer Club

Hello Peter,

Thank you for your thoughtful review! We're glad you're very happy with the flights we secured. You're right that we may not always be the absolute cheapest – but we focus on delivering strong value, efficiency, and clear communication, and it's wonderful to hear that came through for you.

We look forward to assisting you again!

Best regards,
The Flyer Club Team

Noté 5 sur 5 étoiles

Phillip (Felipe) was a pleasure to work…

Phillip (Felipe) was a pleasure to work with. He made the process easy and was very helpful

18 septembre 2026
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Réponse de Flyer Club

Hello Michael,

Thank you for the kind review! It's great to hear that Phillip (Felipe) made the process easy and was so helpful throughout. We'll be sure to pass along your compliments – he'll really appreciate them. Looking forward to helping you again soon!

Best regards,
The Flyer Club Team

Noté 1 sur 5 étoiles

I have had a very bad experience with…

I have had a very bad experience with Flyers Club .First the summer I went on a Swiss Air Business class flight to Athens through Zurich.My flight was fine but Swiss Air lost my luggage for 3 days .I contacted Owen a manager to see if he could help resolve my luggage problem.He said yes and never did any follow up although I e mailed him many times. I was given a voucher for 1000 dollars because every one I dealt with quit.Marvin and Abby .When I tried to use the voucher today - first they told me it expired.When I sent them a copy of the letter with no expiration date- they changed their tune and said it wasnt a qualified trip.It was Miami to Rome Business.Both Zayn and Owen are deceit ful and terrible business men.You can get a better fare through the Airline and they keep the frequent flyer miles.Stay far away

18 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Zayn was very helpful

Zayn was very helpful. I highly recommend his service. He was very helpful.

16 septembre 2026
Avis spontané
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Réponse de Flyer Club

Hello Merlyn,

Thank you so much for your review and high recommendation! We're delighted that Zayn was so helpful and that his service left such a strong impression on you. He's a valued member of our team, and we'll be sure to share your kind words with him.

We look forward to assisting you again!

Best regards,
The Flyer Club Team

Noté 5 sur 5 étoiles

The best possible service!

The bed possible service!

16 septembre 2026
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Réponse de Flyer Club

Hello Gail,

What a lovely review – thank you! "The best possible service" is exactly what we set out to deliver every single day, so hearing that from you truly means the world to us.

We look forward to helping you with your next trip!

Best regards,
The Flyer Club Team

Noté 5 sur 5 étoiles

Martin

Martin, it’s a great person to work with. He tried to help me really really even though he couldn’t make he has very very good customer service I recommend him 100% hopefully next time Martin we can plan a trip with you thank you for all your help. You don’t deserve a five you deserved a 10 please take care of him thank you Lino Pellegrino
I

14 septembre 2026
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Réponse de Flyer Club

Hello Lino,

Thank you for such a warm and generous review! It's incredibly kind of you to say that Martin deserves a 10 rather than a 5. Even though he wasn't ultimately able to make your trip happen this time, knowing that his customer service and determination stood out to you means everything to us.

We'll absolutely take good care of him, and we hope to plan that trip with you next time.

Thank you again for your thoughtfulness!

Best regards,
The Flyer Club Team

Noté 5 sur 5 étoiles

Rep was very much a professional

Rep was very much a professional. Patient and courteous Offered many options for 5 passengers flying from
Different states dates
And time

15 septembre 2026
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Réponse de Flyer Club

Hello Hala,

Thank you for your wonderful review! Coordinating flights for five passengers from different states, with varying dates and times, is no small task – so we're especially pleased that our rep handled it with patience, courtesy, and plenty of options for you. We'll be sure to share your kind words with the team.

We look forward to assisting you again!

Best regards,
The Flyer Club Team

Noté 5 sur 5 étoiles

Joey is an excellent person to work…

Joey is an excellent person to work with and he is very dedicated for customer service. I will refer him anytime!!
Rajeev

15 septembre 2026
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Réponse de Flyer Club

Hello Rajeev,

Thank you for your excellent review and your willingness to refer us, that means a great deal! We're so glad that Joey's dedication to customer service made such a positive impression on you. We'll be sure to pass along your kind words.

Looking forward to helping you again soon!

Best regards,
The Flyer Club Team

Noté 5 sur 5 étoiles

Zayn helped through the Saturday…

Zayn helped through the Saturday evening, making extra effort getting our 2 premium economy tickets booked. There were back and forth text that based on my liking hours and preferred airlines to have Zayn completed my booking. He was very professional, and responded to my texted questions right away. I will book with him again next time traveling to Asia.

12 septembre 2026
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Réponse de Flyer Club

Hello Jack,

Thank you for such a detailed and wonderful review! It's great to hear that Zayn put in extra effort on a Saturday evening to get your two premium economy tickets booked, working around your preferred hours and airlines. His professionalism and quick responses clearly made a difference, and we're thrilled he earned your repeat business for your next trip to Asia.

We'll be sure to share your kind words with him – safe travels, and see you next time!

Best regards,
The Flyer Club Team

Noté 5 sur 5 étoiles

Michael was very helpful and patient

Michael was very helpful and patient. He came up with multiple options and had some creative ideas for cost cutting. I would definatly use him for future trips.

11 septembre 2026
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Réponse de Flyer Club

Hello Laurie,

Thank you for such a thoughtful review! It's fantastic to hear that Michael was not only helpful and patient, but also came up with multiple options and some creative ideas to cut costs. That kind of outside-the-box thinking is exactly what we love to see.

We'll be sure to pass along your kind words, and we look forward to working with you on your future trips!

Best regards,
The Flyer Club Team

Noté 5 sur 5 étoiles

Emma is a great representative of your…

Emma is a great representative of your company. She was quite cordial, well informed and cooperative.

9 septembre 2026
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Réponse de Flyer Club

Hello Paul,

Thank you for such a lovely compliment! Hearing that Emma is a great representative of our company means a great deal to us – we couldn't agree more. It's wonderful that she was cordial, well informed, and cooperative throughout your experience.

We'll be sure to pass along your kind words, and we look forward to assisting you again!

Best regards,
The Flyer Club Team

Noté 5 sur 5 étoiles

Never used service before

sed service before. Owen, my agent, was professional,experienced, and easy to work with.

10 septembre 2026
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Réponse de Flyer Club

Hello Denise,

Thank you for giving Flyer Club a try – we're so glad you did! It's wonderful to hear that Owen made your first experience a positive one with his professionalism, experience, and easygoing approach.

We'll be sure to share your kind words with him, and we hope this is the first of many trips we help you plan!

Best regards,
The Flyer Club Team

Noté 5 sur 5 étoiles

Thank you great job

Thank you great job

9 septembre 2026
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Réponse de Flyer Club

Hello Shahrazad,

Thank you for your kind review! We're delighted to hear that we did a great job for you. Your appreciation means a lot to us, and we look forward to helping you with your future travel plans!

Best regards,
The Flyer Club Team

Noté 5 sur 5 étoiles

James did a great job helping me secure…

James did a great job helping me secure my travel arrangements for a ski trip to Japan! He genrated about eight different options before securing the final version and save me about 15%!

8 septembre 2026
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Réponse de Flyer Club

Hello Gene,

Thank you for such a fantastic review! A ski trip to Japan sounds incredible, and we're thrilled that James worked through about eight different options before landing on the perfect itinerary – saving you around 15% in the process. That kind of persistence and dedication is exactly what we pride ourselves on.

We'll be sure to share your kind words with James, and we look forward to helping you plan your next adventure!

Best regards,
The Flyer Club Team

Noté 1 sur 5 étoiles

We booked air travel to/from Italy back…

We booked air travel to/from Italy back on July 9, 2026, through the Flyer-Club representative, James Hunter. As part of our booking, we paid $1,894.30 for the trip insurance- Protection Plan. Unfortunately, my wife experienced complications from a surgical procedure later in July that necessitated the cancellation of our trip. We subsequently contacted Mr. Hunter in an attempt to take advantage of our trip insurance. Mr. Hunter kept putting us off, indicating that the airline (American Airlines) would have to approve the refund request. We were never provided the name of any company that was handling the insurance and claims.

27 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service at all hours and despite…

Great service at all hours and despite several changes and delays on my end

7 septembre 2026
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Réponse de Flyer Club

Hello Richard,

Thank you for your kind review! We know that travel plans can shift unexpectedly, so we're especially glad our team was there for you at all hours – even through several changes and delays on your end. That's exactly what we're here for.

We look forward to assisting you again!

Best regards,
The Flyer Club Team

Noté 5 sur 5 étoiles

This was my first time working with Zayn

This was my first time working with Zayn personally. He took his time to search for the best possible fare for me. While I was waiting for 24 hours, I contacted several other travel agents. Most of them responded within an hour, but the fares they quoted were no different from what I could find myself.

Just when I was about to give up, Zayn called me with a great deal. I was very surprised that he found the dates I wanted at a much lower fare than all the other agents. He is truly amazing and genuinely cares about his customers. I booked the ticket immediately, and now I’m on my way to Asia.

Thank you a million, Zayn!

4 septembre 2026
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Réponse de Flyer Club

Hello Johnny,

What an incredible review – thank you so much! Your story truly captures what we strive for every day. While other agents came back quickly with fares you could find yourself, Zayn took his time, stayed persistent, and delivered a deal worth waiting for – on the exact dates you wanted, no less. Knowing that his genuine care for his customers came through so clearly means the world to us.

We'll be sure to share your heartfelt thanks with him. Enjoy your trip to Asia, and we look forward to helping you again!

Best regards,
The Flyer Club Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service

4 septembre 2026
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Réponse de Flyer Club

Hello Jasmine,

Thank you for your kind review! We're delighted to hear that you experienced great customer service with us. It's exactly what we aim for with every client.

We look forward to assisting you again soon!

Best regards,
The Flyer Club Team

Noté 5 sur 5 étoiles

Working with George Toro

Working with George Toro. He worked with us tirelessly for 2 days to get us taken care of. He went above and beyond. Many Thanks

4 septembre 2026
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Réponse de Flyer Club

Hello Zee,

Thank you for such a wonderful review! Two days of tireless work is no small feat, and we're so glad George stuck with it until you were fully taken care of. Going above and beyond is exactly what we hope every client experiences.

We'll be sure to share your many thanks with George – he'll be thrilled. We look forward to helping you again!

Best regards,
The Flyer Club Team

Noté 5 sur 5 étoiles

Excellent service and responsiveness

Excellent service and responsiveness

3 septembre 2026
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Réponse de Flyer Club

Hello RK,

Thank you for your excellent review! We're so pleased that both our service and responsiveness hit the mark for you. Being quick to respond while delivering quality care is a balance we work hard to maintain.

We look forward to assisting you with your future travel plans!

Best regards,
The Flyer Club Team

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