FoamTiles.comAvis 

61
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We've now made six purchases from FoamTiles (3 for standard interlocking mats and 3 for tumbling mats). The prices are great, and everything always arrives quickly, even at free shipping rates. We us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

These tamami tiles are so pro! They look beautiful here in my makeshift dojo, and are ideal for absorbing high impact moves, and are easy to assemble! I would reccommend to anyone looking to tale thei... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

We ordered these brown foam tiles and placed them in our kids play room. We then decided to add onto our playroom. So we reviewed our previous order and ordered the exact same product as previously... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Love the flooring! The density and texture is perfect for my kickboxing/MMA home gym area. I would give 5 stars easily except one of my tiles wasn't quite symmetrical so I have a very, very slight g... Voir plus

À propos de l'entreprise

  1. Maison & jardin

Informations provenant de diverses sources externes

Free Samples - FoamTiles.com offers the lowest price and best quality in soft flooring. Our EVA Foam is designed for kids and adults. We truly have the perfect puzzle floors and mats.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

61 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,0

Tous les avis

(61)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

No nonsense

No nonsense, great support, great product!

27 mai 2020
Avis spontané
Logo de FoamTiles.com

Réponse de FoamTiles.com

Thank you for the great review!!

Noté 4 sur 5 étoiles

Really nice tiles

Once the tiles arrived in their warehouse everything was sent along to me quickly and correctly. The product looks great! It just took a while for the items to come into stock in their warehouse, but that's understandable given the current circumstances. It just would have been nice to know when I ordered that they weren't in stock. The website didn't update to that until a few days after I placed the order. Then it took almost a month to get back in stock. Great product though, and worth the wait.

22 mai 2020
Avis spontané
Logo de FoamTiles.com

Réponse de FoamTiles.com

Thank you for the great review!

Noté 5 sur 5 étoiles

Product was great

Product was great. Arrived in a timely manner and I loved the sq footage calculator. Made buying the tiles very easy!

21 mai 2020
Avis spontané
Logo de FoamTiles.com

Réponse de FoamTiles.com

Thank you for the great review!

Noté 3 sur 5 étoiles

Back ordered without telling us at time of order.

The website allow us to place the order without telling us they were back ordered. Still waiting over a month. This is our second order of these tiles. The foam tiles are good, but it would be nice to get our new ones.

12 mai 2020
Avis spontané
Logo de FoamTiles.com

Réponse de FoamTiles.com

Hello Anonymous,
The 1/2 inch EcoSoft tiles are currently on backorder. They are expected to ship by 5/21/20 and once they are shipped you can expect another email with your carrier and tracking information. I see that there was no communication to explain the delay and I apologize for that oversight.

Noté 3 sur 5 étoiles

Great product

Great product, customer service was lacking. While understanding the current environment, I placed two calls with no response, and email with no response and then tried chat. The product is great, customer service not so much.

7 mai 2020
Avis spontané
Logo de FoamTiles.com

Réponse de FoamTiles.com

Hey Hough,

I apologize you had such a hard time getting ahold of us, we've since hired multiple new employees to make sure we're doing everything we can to get to every customer. Please reach out if there's anything else we can do to improve your experience with us!

Noté 3 sur 5 étoiles

The tiles are great

The tiles are great. But I never received a confirmation email or shipping notification. The only time I figured out what was going on with my order was when I called to ask.

4 mai 2020
Avis spontané
Logo de FoamTiles.com

Réponse de FoamTiles.com

Thank you for your honesty, We are currently working on our websites glitches as multiple customers haven't received confirmation emails lately. It's great to hear that you are loving the tiles though!

Noté 1 sur 5 étoiles

Long Processing Time

It has been a week since my order and it still hasn't left the warehouse! Please get it together.

1 mai 2020
Avis spontané
Logo de FoamTiles.com

Réponse de FoamTiles.com

Hey Jay,

I apologize for our extended lead times, due to unexpected orders flooding in after quarantine, our warehouses were slowed down quite a bit. I see that you've now received your tiles and I hope they are up to your standards. Please let us know if there is anything we can do to further assist you.

Noté 1 sur 5 étoiles

Absolutely terrible customer service

Absolutely terrible customer service. I have tried to contact them twice in regards to my order and still have not gotten a reply. My order was suppose to ship 7 days ago and I'm still waiting for it to be processed. Will not be getting my business again.

20 avril 2020
Avis spontané
Noté 1 sur 5 étoiles

Poor experience

Not listed on their web site as back ordered when the order was placed. After contacting them several weeks later, they told me they do not know when they will be in stock. They did not offer to cancel the order and have not responded to my email response to do so.

17 avril 2020
Avis spontané
Noté 4 sur 5 étoiles

Love the flooring

Love the flooring! The density and texture is perfect for my kickboxing/MMA home gym area. I would give 5 stars easily except one of my tiles wasn't quite symmetrical so I have a very, very slight gap between 2 pieces, but it doesn't hinder performance at all. It may affect additional flooring alignment, which I plan to add on later. Again, love this flooring and highly recommend.

14 avril 2020
Avis spontané
Noté 2 sur 5 étoiles

Twice ordered 5/8" thick mat tiles and…

Twice ordered 5/8" thick mat tiles and twice received 1/2" thick tiles. Out of time to be able to return so have to just make do. An expensive lesson to learn and will not order in the future. The tiles I did receive were much softer and of lesser quality than what you can buy at Walmart or Box Sporting goods store.

2 avril 2020
Avis spontané

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