Folksy Avis 

Lovely platform to buy handmade pieces from talented small businesses, always a good experience.

Great service, helpful, intuitive website, creative sellers, skilled artisans. Website has a vibrant, vital vibe.
Commitments to customers are honoured

I really love my order from this store 😍. The cross stitch kit I purchased is of exceptional quality and has everything I need to create a beautiful and intricate design.

It’s a wonderful selling platform with so much help and support. So easy to use as well.

I love shopping on Folksy because they have a personal friendly attitude towards customers. They have so many talented makers on their site with interesting products. I haven't had any problems but I am confident that if I ever did it would be sorted out in the best possible way. I would recommend shopping on this site for a more personal shopping experience.

Such a lovely little gift its bright and i bet it smells fabulous im a little jealous as this is a gift for my sister maybe i shud just buy another for me lol and quick delivery to thank you

Rating: ★★★☆☆

Folksy is a platform that holds immense potential for artisans and crafters looking to showcase and sell their handmade creations. However, my experience with Folksy has been a mixed bag, with both positive and challenging aspects. In this detailed and constructive review, I will share my thoughts and insights.

Traffic and Visibility (★★☆☆☆):
One of the most significant challenges I've encountered on Folksy is the lack of organic traffic to my shop. Unlike some other e-commerce platforms, Folksy does not provide a robust stream of potential customers. Sellers must be prepared to drive their own traffic and market their shops extensively through social media, email marketing, and other channels. This can be a time-consuming task, especially for those just starting.

Policies and Guidelines (★★★☆☆):
Understanding what is and is not allowed on Folksy can be somewhat confusing. While the platform provides guidelines, they are not always as clear and comprehensive as one might hope. As a seller, I found myself double-checking and occasionally even second-guessing whether my products met Folksy's standards. A more straightforward and user-friendly policy framework would greatly benefit both sellers and the platform itself.

Seller Features (★★★☆☆):
Folksy offers a set of basic features for sellers. While they are functional, they lack some of the more advanced tools and analytics that could help sellers manage their businesses more effectively. The dashboard and shop management tools are user-friendly, but there is room for improvement in terms of data insights and customization options. It would be great to see Folksy invest in expanding and enhancing these seller features.

Customer Service (★★★★☆):
One shining aspect of my Folksy experience has been the quality of their customer service. Whenever I had questions or encountered issues, their support team was quick to respond and provided helpful assistance. Their willingness to engage and address concerns is a significant asset to the platform and its community of sellers.

In conclusion, Folksy is a platform with great potential for artisans and crafters, but it comes with its own set of challenges. The lack of organic traffic and the need for self-promotion can be daunting for newcomers. Clarity in policies and the enhancement of seller features are areas where Folksy could make meaningful improvements. However, the platform's excellent customer service does alleviate some of these frustrations.

Overall, my experience with Folksy has been decent. With some refinements and updates, it could become an even more attractive option for creative entrepreneurs seeking an online marketplace for their handmade goods.

I’m absolutely loving Folksy at the moment, it’s so easy to use wether your a seller or a buyer, everything is so quick and straightforward.

I recently swapped selling platforms to Folksy and am so glad I did! Their customer service made the whole crossover really easy and they were so helpful. The whole ethos behind Folksy is so much more creatively driven which makes it the perfect platform for me!

It’s been a very supported experience of getting my crafts out there with Folksy. I was quite daunted about starting an online shop but feel I’ve made a good choice.

Easy to browse and I can buy items knowing it's all British made

Folksy is a great place to find genuine handmade items, at good prices and most of all by UK makers. Prices are always competitive and are delivered in a very timely manner. I would and do recommend shopping on Folksy to all of my friends and family. Thank you

The colour of the beads are perfect for this season..
Fast delivery great product

I am a new maker on Folksy and opened my shop about a month ago. I have found it a very supportive and friendly community and although it takes a lot of self promotion on the socials I have not yet been able to give it the time it needs. But I will do!

I have bought several items from Folksy for Christmas presents in the last few weeks. I am delighted with all of them and the service the hand crafters offered. It was swift and professional.

I set my shop up in August and have been promoting it like mad since on other social platforms BUT when I tell folk I'm selling on Folksy they have ALL replied " Oh! What's that ? -I've never heard of it!
Folksy - you really need to get out there and promote and advertise yourself. The sellers are out there promoting their individual shops but unless you at Folksy - advertise more as a selling platform we won't attract new customers whatever we do. You really do need to get the Folksy brand and message out there.

The fees and overall working of the site is excellent.

Have signed up to sell on Folksy about 3 weeks ago. The shop was simple to set up and I love how it looks.
Everything worked well and there has been lots of support and advice available through email.
I was expecting it to take awhile to sell anything but have already had my first order come through.

Not (yet) as well known as the big corporate American sites but genuine and honest, a great platform to market your UK handmade items and craft supplies. Has a fantastic, supportive, community spirit both from the company’s representatives and other sellers in the forums.