Follow the Camino Avis 

634
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The comradery and the craic along the walk.Meeting people from all over the world both young and old. The early morning bag drop @ 8am was hard to do would have preferred 9am. The delivered brea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was a trip of a lifetime. I went the last two weeks of September this year 2026. The Camino Portuguese Coastal Route was beautiful. Follow the Camino was incredible to work with through every pha... Voir plus

Noté 5 sur 5 étoiles

From the very first day we chose to allow Follow the Camino to plan our time on the Camino, I was impressed with their quick response, knowledge, and professionalism. A group of 11 decided to walk par... Voir plus

Noté 5 sur 5 étoiles

We had a fabulous experience with Follow the Camino. The support before and during our Camino could not be faulted. We were supported with decided on options, the places booked for us were all perfect... Voir plus

À propos de l'entreprise

  1. Agence de voyages
  2. aussi dans
  3. Fournisseur d'excursions culturelles
  4. Voyagiste

Écrit par l'entreprise

Since 2006, Follow The Camino has organised tours of the Camino de Santiago for thousands of pilgrims and holiday makers , coming from all over the world to walk, cycle or horse ride along The Way. We provide tailored packages for our clients - including luggage hand-picked accommodation, luggage transfers and walking guides. Our ethos as a company is to make complicated holidays simple and to leave you to enjoy your Camino experience your way, with the peace of mind that your itinerary is taken care of by our expert team. Part of our role is to guide you to select the best route for your experience, taking into account the time you have, the physical challenge you would like, and your motivation for doing your Camino. Our bespoke service and our expert team aim to deliver an excellent customer experience for you. From solo trips to large groups, we have the knowledge to guide you along the way. Talk to us at Follow The Camino and we will help you plan your Camino, your Way.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

634 avis

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4,7

Tous les avis

(634)

442 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Walking or Cycling..?

If I was walking the trail there is a lot of information available and it would be hard not to give five stars.
By bike, a wider range of recommendations would be useful.

15 juin 2026
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Réponse de Follow the Camino

Thank you for this, really useful to hear from a cycling perspective!
We'd love to know more about what additional information would have made a difference for you on the bike. Feel free to reach out directly and we'll take it on board.

Noté 5 sur 5 étoiles

My Camino experience

From the beginning, the planning process was straightforward and communication was excellent. All of our hotel reservations, luggage transfers, and route information were arranged professionally, allowing us to focus on enjoying the walk rather than worrying about logistics.

The luggage transfers were flawless. Our bags were always waiting for us at the next accommodation, which made the journey much more enjoyable. The accommodations were comfortable and quiet, something I particularly appreciated. We also enjoyed the breakfast that was included.

The signs were clear and easy to follow. We also appreciated the flexibility. We were able to walk at our own pace, stop when we wished, and experience the Camino in a way that suited us, while still having the reassurance that all of the arrangements had been taken care of.

Overall, Follow the Camino provided a well-organized, reliable, and enjoyable experience. We would happily recommend them to anyone looking for a self-guided Camino adventure.

6 juin 2026
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Réponse de Follow the Camino

What a wonderful summary of everything we hope the Camino feels like, thank you!
We'd love to walk with you again!

Noté 4 sur 5 étoiles

Follow the Camino is Reliable

From the initial inquiry to the last hotel, Follow the Camino was reliable. We had great customer service during the planning stages. We walked from Porto/Matosinhos to Santiago. All the hotels were very good, clean properties. Breakfast was plentiful and delicious. The transfer service was dependable. We had no issues with our luggage. The glitch came with the dinners that came with the hotel or a restaurant associated with the hotel. Most were not very good. Some were very bad.

15 juin 2026
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Réponse de Follow the Camino

Thank you, really glad reliability came through from start to finish!
On the dinners, we appreciate the honesty. Included meals depend on what each property offers and it's clear there's room to raise the bar there. If you'd like to share which specific stops didn't hit the mark, we'd love to hear from you directly so we can look into it and improve for future pilgrims. The next Camino will be waiting whenever you're ready!

Noté 5 sur 5 étoiles

A fabulous experience with Follow the…

A fabulous experience with Follow the Camino! From our first Q&A enquiry about the Camino, through the booking process, the pre-departure preparations and guidance, and onto the seamless experience on "The Way" with the virtual trail map, hotel arrangements, transportation, and luggage transfers, we look forward to our next bookings to walk further segments of the Camino. Our route was Oia, Spain to Santiago.

4 juin 2026
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Réponse de Follow the Camino

Thank you, so glad every stage of the experience delivered!
We can't wait to plan the next Camino with you!

Noté 5 sur 5 étoiles

After Two Amazing Caminos

I’ve booked two Camino hikes (Frances-Sarria and Portuguese Litoral) with the folks at Follow the Camino. Both trip itineraries were very well planned, with price-appropriate accommodations, meals and reliable luggage transfer. Whenever we had questions or modifications, the team responded within a day. They gave us the option to speak with one of the booking agents directly even with the US Pacific- UK time zone differences. I look forward to booking with them again.

15 juin 2026
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Réponse de Follow the Camino

Two Caminos and already looking ahead to the next, thank you!
Really glad the planning, communication and flexibility across time zones all came through both times.
We'll be here whenever you're ready for the 3rd one!

Noté 4 sur 5 étoiles

The accomodation was very good in…

The accomodation was very good in general. Our bags were always at the next stop. The meals were adequate with one or two exceptions. The exceptions were off site. Our preference would be to have our meals everyday in our accomodation.
It's my opinion that the walk would not be suitable for all levels of ability.

5 juin 2026
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Réponse de Follow the Camino

Thank you, really glad the accommodation and luggage transfers delivered throughout!
On meals, included dinners are arranged at the accommodation wherever possible, but this can depend on the facilities available at each stop. Worth flagging at the planning stage for your next Camino and we'll do our best to build it around that preference.

Noté 4 sur 5 étoiles

Would book again.

We had gone with another company before for the camino but the accommodation with follow the camino was way better, only thing is some of the accommodation is a bit away from the finishing point and it should be advised to take a taxi when you finish. Overall it was a good experience with follow the camino.

8 juin 2026
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Réponse de Follow the Camino

Thank you, really glad the accommodation stood out compared to your previous experience, that means a lot!
On the distance to some finishing points, we do include that information in the vouchers for each stage, but it's a fair point and we'll look at making it more prominent. The Camino will be waiting whenever you're ready for the next one!

Noté 4 sur 5 étoiles

It was hiccup in the beginning because our PIC Macarena suddenly on holiday and change to Jade and no knowledge about our contract with Macarena. Jade did not have any information about our contract.

Finally all the plan smoothly work but we have to be struggle in the beginning because our PIC from Follow the Camino, Macarena was on holiday and Jade the new PIC has not studied our contract and I have to tried to explain to her and bit tough for her to understand. When we arrived in Sarria, no rep person contact us except the bus support driver Jose who is very good and help us with all our luggages. I had to email Follow the Camino and someone from Ireland called me and told me that the luggages transportation would be ready for the next day. Luggage's tags coming shortly but Hotel Roma reception helped us to print out the additional luggage's tags. After the second day walk everything smoothed, all the hotels, breakfast and dinner not excellent but OK.

1 juin 2026
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Réponse de Follow the Camino

Thank you, really glad it all came together after the first day!
We'll take the handover feedback on board, and just a reminder that our 24/7 emergency line is always there with real people ready to help whenever you need it. Hope to walk with you again!

Noté 5 sur 5 étoiles

Over and above expectations.

There were no hitches whatsoever. The company delivered everything as promised. We were unsure about walking the entire distance daily and were assured that taxis would be available anytime anywhere basically. It turned out our worry was uncalled for and we never needed to call for any rides as we enjoyed the walk thoroughly everyday. We requested for most comfortable accommodations with private baths and were provided with them.

14 juin 2026
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Réponse de Follow the Camino

Thank you! sounds like the reassurance paid off even if you never needed it! Really glad the walk delivered every day and that the comfort and privacy you asked for came through too. We'll be here whenever the next Camino calls!

Noté 5 sur 5 étoiles

Great response time and information

Great response time and information

Eva was very responsive and her turnaround time with our modifications was great.

The bag transfers were perfect.

We had a great camino.

6 juin 2026
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Réponse de Follow the Camino

Eva will be glad to hear it, thanks for your review!

Noté 5 sur 5 étoiles

Seamless trip!

Communication before the trip was clear and response was timely. We dealt with a person, not a computer! Our hotels all included breakfast and were all clean, safe and very comfortable. Our luggage was delivered every day to where it needed to be. Seamless! Thank you! I highly recommend Follow the Camino!

18 mai 2026
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Réponse de Follow the Camino

Thank you, and we love that you noticed the human touch, that's exactly what we aim for! So glad everything ran seamlessly. Buen Camino!

Noté 5 sur 5 étoiles

Awesome experience with follow the camino

Amazing experience luggage transports were great breakfast was awesome at all hotels. We had one or two that wouldn’t make us a breakfast to go but other than that we had pretty good hotels one hotel in Vigo we had water pouring through our light fixture in the bathroom they came and looked at it they didn’t change our room and we didn’t die so it was all good. Lol. Maps were a little off some days a miles or two either way of what the directions said. Overall fantastic experience would use you again thanks :)

6 juin 2026
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Réponse de Follow the Camino

"We didn't die so it was all good"... we'll take that as a five-star endorsement!!

Thank you for this. On the water situation in Vigo, for things like that our emergency line is always there so we can sort it out properly and in good time, definitely worth a call if anything similar comes up again.

Thanks for the laugh and the recommendation!

Noté 5 sur 5 étoiles

It was a great trip

It was a great trip. 5 of us went and found all hotels to be pleasant. No injuries along the way. Our luggage showed up promptly at the hotels. The scenery was amazing!

18 mai 2026
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Réponse de Follow the Camino

Thank you, it sounds like a flawless trip! So glad the scenery lived up to it too. Buen Camino!

Noté 1 sur 5 étoiles

DON'T USE FOLLOW THE CAMINO...TRUE NIGHTMARE!!!

USING FOLLOW THE CAMINO WAS THE WORSE EXPERIENCE OF MY LIFE!!! The majority of the accommodations were horrendous...mold in the shower/tub, extremely unfriendly & rude hotel owners, beds so dirty I was afraid to sleep in them. I had to move hotels once it was SO terrible because of the black mold in the bathroom. When I called FTC for support it was always a BIG deal. My initial "guidebook" never arrived, which had me walking on deserted Roman Roads, which FTC kept telling me was part of the Camino. I was then told it had to be this way because of the way I booked the trip. I asked to speak with the Manger several hellish days in for help in sorting out the remainder of my Camino (Sylvie) who actually scolded and raised her voice at me on the phone. I told her all I wanted was to be walking the Camino with the yellow guide arrows, that all the other pilgrims were on! She was more interested in defending the lady who booked this nightmare (Fernanda) than helping me sort the rest of my Camino out. All the friends I met were using other companies and staying in lovely places and had great support. (And walking the actual Camino, not on
rocky Roman roads). FTC tried to tell me that some towns were just too small for nice accommodations...what about the larger towns where there were several better hotel options than where they put me?? Also, the food vouchers for dinner were a JOKE! One town was actually "one entree only at a Chinese restaurant". I ended up not using most of their dinner vouchers, if I ever had a choice. Another town they sent me to was literally deserted, with no options to buy food and they put me in an 8 bedroom Airbnb all by myself. The breakfast provided there was toast in a tin and jam, and a broken coffee machine. (No person on site) Terrible, as I needed energy to start the long walks each day. I paid top S$ for private hotel rooms in the "nicest accommodation possible", which simply didn't happen. FTC tried to say they were already sold out...funny, friends who had companies book their trip much later than me were in better hotels. in every town. At some point I stopped calling them and just paid to switch hotels and book my own taxis. To sum it up...they are dishonest and really just trying to make money. They actually say on the itinerary if you have a problem call your accommodation. (Not them) DON'T USE THIS COMPANY!!! Use Camino Ways, Mac Adventures, or any other company, but don't use this company...YOU WILL REGRETIT! They wrecked the Camino experience for me :(

15 mai 2026
Avis spontané
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Réponse de Follow the Camino

Thank you for sharing your experience. While we're sorry it didn't meet your expectations, we do want to clarify a few things, as your review does not fully reflect the support our team provided.

From the moment you flagged the guidebook mid-trip, Fernanda acted immediately with PDF versions while the physical copy was on its way. When you reported an accommodation issue with photos, we booked an alternative and arranged a taxi at no extra cost. When your injury forced a change of plans, we reorganised everything at short notice. You also had the opportunity to speak directly with one of our directors, something we don't take lightly and that reflects how seriously we take every client's experience.

On the dinner vouchers, we were not made aware at the time that you had chosen not to use them. Had you let us know, we would have stepped in.

We'd also like to note that our documents clearly direct clients to our emergency line, not to the accommodation as mentioned in your review.

The fact that we've grown to where we are today is in large part because we genuinely listen to feedback and act on it. We remain available at info@followthecamino.com should you wish to speak further.

Noté 5 sur 5 étoiles

Well booked hotels

Well booked hotels.
Distances well spaced.
We probably would prefer lesser distances rather than rest days

5 juin 2026
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Réponse de Follow the Camino

Thank you! Shorter stages over rest days is a great shout, just flag that at the planning stage next time and we'll build it around that. Hope to walk with you again!

Noté 5 sur 5 étoiles

A bit of everything

A bit of everything. The route was planned well. All the accommodations were secure and right for the location.

When the mileage for some days was very long it was probably because there were no towns with hotels or restaurants in shorter routes.

My bags were always waiting for me when I arrived.

29 mai 2026
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Réponse de Follow the Camino

Thank you, really glad the planning and logistics held up throughout!
The Camino will be waiting whenever you're ready for the next one.

Noté 5 sur 5 étoiles

I highly recommend Follow the Camino

I highly recommend Follow the Camino, we didn’t have to worry about anything, the app was great we were able to find our way to each hotel very easily, the accommodations were great and the food was amazing!

11 juin 2026
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Réponse de Follow the Camino

Thank you so much! Worry-free and well-fed, that's the Camino sorted!
Hope to walk with you again!

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