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Lisez les avis des autres

Noté 5 sur 5 étoiles

My expectations were pretty low as most high protein snacks I have tried have been tasteless and usually have a dubious texture. But these are by far the best I have tried and I've thoroughly enjoyed... Voir plus

Noté 1 sur 5 étoiles

Purchased Foodhak’s pumpkin spice granola through Ocado, only to find it contained whole cloves - a really awful breakfast experience. Contacted Foodhak and they sent a replacement and promised to loo... Voir plus

Noté 1 sur 5 étoiles

On very short notice I was advised that my order date would be changed. I arranged with them to redeliver on a different date as that didn't suit. The rescheduled order never showed up. I c... Voir plus

Noté 5 sur 5 étoiles

I've tried other meal delivery services, but this one really stands out. The food tastes so fresh and the Ayurvedic options are an added bonus that makes me feel good about what I'm eating. Snacks li... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de produits alimentaires
  2. Service de fitness et nutrition

Écrit par l'entreprise

Foodhak offers a food as medicine ecosystem making cutting-edge nutritional science accessible to you. Foodhak was founded on the idea that on one hand, food could be deeply nourishing, healing and restorative, and on the other, it could taste incredible. We believe that everything you eat should enrich your body and be personalised to you. The Foodhak app brings personalised nutrition to your fingertips with bespoke advice and custom meal plans. We combine health principles founded in both traditional Ayurvedic learning and the latest scientific research. We don’t believe in compromise. Not on health, not on convenience, and not on flavour. This is the future of food.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

372 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,6

Tous les avis

(372)

14 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

No order, no customer service

On very short notice I was advised that my order date would be changed. I arranged with them to redeliver on a different date as that didn't suit.

The rescheduled order never showed up. I chased and was promised it would be sent out again that week. I waited in all day for a second time, only for the order not to show up.

Now, they aren't even bothering to answer emails. I've given up hope of my first order, cancelled my subscription and asked for a refund and still - radio silence.

Really really really poor. It is never OK to ignore customers when you've breached your contract with them.

5 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Exceeded my expectations!

My expectations were pretty low as most high protein snacks I have tried have been tasteless and usually have a dubious texture. But these are by far the best I have tried and I've thoroughly enjoyed all the packs in the snack bundle. I will be reordering

13 mai 2026
Noté 2 sur 5 étoiles

Still waiting for delivery

Been asked to review however I am 11 days in and still waiting for my order .
Apparently there has been unexpected issues/delays so asking me to review the products isn’t something I can do at this moment .

28 avril 2026
Noté 1 sur 5 étoiles

Really really bad food

Really really bad food. Not a Hak at all more like a lack. Of taste. Poorly made, terrible thick plastic and containers. Leaking and taste of bland and below par.

12 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Whole cloves in the granola

Purchased Foodhak’s pumpkin spice granola through Ocado, only to find it contained whole cloves - a really awful breakfast experience. Contacted Foodhak and they sent a replacement and promised to look into it…but the replacement also contained whole cloves. The ingredients, as you might expect, only contains clove powder. Whole cloves are not meant to be eaten like this.

21 février 2026
Avis spontané
Noté 5 sur 5 étoiles

All of the meals were ridiculously tasty

All of the meals were ridiculously tasty, by far the best prepared meal thingy I have ever tried; controlled portions of real food. Even the kale and spirulina was tasty.

I ended up cancelling my subscription, but that is because it is all so fresh and I am far too busy and incompetent to eat three fresh and healthy meals a day - but that is 100% on me - as soon as this absurd project at work is over, I will be coming back.

I thought I'd mention this because, unlike the 1* reviews I've seen, the Cancel Subsription was the easiest on-line cancellation I have ever done - one click, and no jumping through hoops, and that Reactivate button is now there, waiting for me.

And their customer service was so helpful, when I wanted to postpone my box until after Easter.

Just lovely, all around, but we are not currently a match; I will be back.

6 mai 2025
Avis spontané
Noté 4 sur 5 étoiles

Loved all my fodhak

Loved all my fodhak, absolutely delicious, only bad part was that it arrived in a massive box and it could of been half the size. I really liked the chocolate one,

13 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam!

Scam!
DO NOT SIGN UP FOT IT!!
THEY DONT ALLOW YOU YO CANCEL YOUR SUBSCRIPTIONS!! YOULL HAVE TO CHANGE YOUR BANK CARD TO GET OUT OF THIS SCAM HELL!
I emailed them asking to cancel subscription.
I tried their website to do that which didn't worked.
No way to opt out no matter what.
Now 8 have to keep my card "temporary blocked" and yet for 2 days I unblocked it. They charged me.
I need refund. But they just ignore you.
I will be reporting them to relevant authorities and contact my bank regarding it but just beware most SCUMMY SCAMS.
They do send you some bullshit low quality crap calling it a good/meal, but fact they refuse your cancellation is main issue.
And to be honest. Meals they charge 8-9, is same exact you can get ready meals in Tesco for 3-5 AT BEST. I personally think Tesco cheapest ready meals better quality too so...

14 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor delivery and customer service

Although there products are nice and tasty their delivery is rubbish as my box on more than one occasion has been returned to them and not delivered. I also struggled to reach them and get a refund. Wouldn’t risk again as the hassle is not worth it sadly.

24 octobre 2024
Avis spontané
Noté 3 sur 5 étoiles

Excellent food. Customer service not so great…

The food is excellent and the vegan weight loss diet really does work. However, I had issues with delivery twice, neither of which were Foodhak's fault, one of which was DPD's fault, who contacted me to tell me to contact Foodhak, which was annoying as it feels like they should inform Foodhak and FoodHak should reach out as part of their customer service. Contacting Foodhak to try to sort this out was difficult, responses were slow and when they did respond they misunderstood.

I am still awaiting my fourth box, which should have been delivered today - and there is no show or indication it is coming, so I will have to chase again.

Even so, having done it a week and off a week due to no show x3, I have lost a whole stone without ever feeling hungry and loving every mouthful!

Imagine how good this experience might have been if I got all 4 boxes consecutively.

14 novembre 2024

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