Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My expectations were pretty low as most high protein snacks I have tried have been tasteless and usually have a dubious texture. But these are by far the best I have tried and I've thoroughly enjoyed... Voir plus

Noté 1 sur 5 étoiles

Purchased Foodhak’s pumpkin spice granola through Ocado, only to find it contained whole cloves - a really awful breakfast experience. Contacted Foodhak and they sent a replacement and promised to loo... Voir plus

Noté 1 sur 5 étoiles

On very short notice I was advised that my order date would be changed. I arranged with them to redeliver on a different date as that didn't suit. The rescheduled order never showed up. I c... Voir plus

Noté 5 sur 5 étoiles

I've tried other meal delivery services, but this one really stands out. The food tastes so fresh and the Ayurvedic options are an added bonus that makes me feel good about what I'm eating. Snacks li... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de produits alimentaires
  2. Service de fitness et nutrition

Écrit par l'entreprise

Foodhak offers a food as medicine ecosystem making cutting-edge nutritional science accessible to you. Foodhak was founded on the idea that on one hand, food could be deeply nourishing, healing and restorative, and on the other, it could taste incredible. We believe that everything you eat should enrich your body and be personalised to you. The Foodhak app brings personalised nutrition to your fingertips with bespoke advice and custom meal plans. We combine health principles founded in both traditional Ayurvedic learning and the latest scientific research. We don’t believe in compromise. Not on health, not on convenience, and not on flavour. This is the future of food.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

372 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(372)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wholesome, Delicious Meals That Fit My Schedule!

Foodhak Rasam is insanely delicious! It has that kick of spice with all the Ayurvedic spices and is quite filling with the lentils. Still very low-calorie and satiating!!

5 octobre 2024
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Réponse de Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Noté 3 sur 5 étoiles

Parts are nice but overall not for me

Delivery of the dishes was a shame all of the meals packaging are covered in sauce, I have checked the dishes to see which leaked and they all looked fine. So I had to bin some of the cardboard and wipe all the dishes down. Rice was not very pleasant on the poke bowl but the vegetables are lovely and the salmon. Had the jerk prawn dish as well the heat is good and overall nice flavour. Shame but I think I got put off by my meal packaging all being covered in sauce

3 octobre 2024
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Réponse de Foodhak

Hi there,

We're glad you enjoyed the taste of our dishes. We are currently in the process of changing our packaging to prevent these problems.

Thanks,
The Foodhak Team

Noté 3 sur 5 étoiles

Food looks well prepared however the…

Food looks well prepared however the portion size was relatively small (I'm a bulky individual) and needed seasoning.

3 octobre 2024
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Réponse de Foodhak

Hi there,

Thank you for taking the time to review our products.

Thanks,
The Foodhak Team

Noté 1 sur 5 étoiles

Dog Food

This is honestly the worst experience with “food” I have ever endured in my 31 years on this earth. What I ordered and what I received was night and day. I was promised 5 meals which on presentation seemed quite appetising but instead I received 5 frozen doggy bags of which looked like smoothies and tasted like damp sewage. DON’T WASTE YOUR MONEY.

19 septembre 2024
Avis spontané
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Réponse de Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Noté 1 sur 5 étoiles

Bland, overpriced, poorly managed :(

A sales person in Highbury and Islington got me to sign up, and everything they sold me on just isn’t true. The food is not flavourful, it’s actually really bland. The portions are also very small, not even enough for one person. So the promise that you’ll get healthy and tasty meals for good value is inaccurate.
My first box also has food exploded everywhere, so packaging could be improved. Most frustratingly, there is no clear way to cancel your account if you’re not satisfied. I can’t even log on to the app, as I’ve not been able to get a new password despite requesting multiple times. I’ve also tried several times to shut my account, been TOLD that my account is closed and inactive, only to then receive another notification that another order is on the way!

3 octobre 2024
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Réponse de Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Noté 1 sur 5 étoiles

Many of the packages broken and…

Many of the packages broken and leaking, making all look like a unpleasant dog’s dinner. Really disappointing, this was my first order and had hoped it worked. No thank you Foodhack. I don’t see how you are going to make it…

3 octobre 2024
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Réponse de Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Noté 1 sur 5 étoiles

I received different items compared to…

I received different items compared to what I ordered. The salmon bowl packaging was damaged on arrival. The spicy chicken laksa was very bland.

3 octobre 2024
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Réponse de Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Noté 1 sur 5 étoiles

Will never recommend or use again

I only made one order but got charged for two. When I contacted them they denied all knowledge of this and then continued to ignore me. Plus I tried one pouch of the veg biriani and it’s gross.

3 octobre 2024
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Réponse de Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Noté 1 sur 5 étoiles

I wasn’t impressed with the food

I wasn’t impressed with the food, the presentation was appalling and it seemed like what I was sold compared to what I presented were two different ends of the spectrum. The food were all in smoothie like conditions on the verge of spoiling.

3 octobre 2024
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Réponse de Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Noté 1 sur 5 étoiles

terrible

terrible decision to make by far.

3 octobre 2024
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Réponse de Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Noté 5 sur 5 étoiles

Good service and good food

The food is flavorsome and the portion size are right for me. I found that FoodHak responded quickly to queries raised I found them to be very easy to communicate with. Their website is fairly easy to navigate.

24 septembre 2024
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Réponse de Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Noté 5 sur 5 étoiles

Minty Moringa Pophaks

The refreshing mint flavours is perfect, and it pairs so well with the crunch. I didn’t expect to enjoy the moringa so much, but it adds a nice earthy touch.

I’d recommend you stock up because I finished them in one sitting.

7 septembre 2024
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Réponse de Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Noté 2 sur 5 étoiles

Food in a box

I'll try most things once and this was my intention for foodhak. The discount on the 1st box was very appealing after being stopped on old street...but I must say if I'd read the reviews before hand I may have reconsidered. Depending on your food palate your going to love foodhak or hate it and there's no in-between. I live in a 14th floor flat and delivery service rang my intercom and then put the box of food outside a neighbours door instead of my door.
Granted foodhak is not responsible for that but when opening the box two of the food packages were split and the food was very reminiscent of the time I was in Police custody for 24 hours. Need I say more!

13 septembre 2024
Avis spontané
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Réponse de Foodhak

Hi AJ,

We're sorry to hear that your Foodhak delivery experience wasn't up to scratch.

The Foodhak Team

Noté 3 sur 5 étoiles

Not as good as their competitors

Unclear information regarding food options.
Too few food options.
Inaccurate information from customer service.

24 septembre 2024
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Réponse de Foodhak

Hi Marianne,

We're sorry to hear that you didn't enjoy your Foodhak experience. Our food menu rotates seasonally allowing you have to new dishes to try.

Thanks,
The Foodhak Team

Noté 2 sur 5 étoiles

watery and tasteless

I found the meals to be watery and tasteless. They were also marketed by the sales person as healthy choices yet contain gum and additives. Have cancelled subscription.

24 septembre 2024
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Réponse de Foodhak

Hi Annie,

Sorry to hear that you didn't enjoy the taste of our food.

Thanks,
The Foodhak Team

Noté 3 sur 5 étoiles

Not a great first experience

Packaging of the food was terrible one of the dish look like baby food. The food didn't look appealing or tasted that great. Use by date was for 2 day after I had the food delivered. Delivery it was just left outside my front door no one checked to see if anyone was home,I was at home I'm so lucky it was still there 2hrs later when a person walking past knocked to say there was a delivery by my door

24 septembre 2024
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Réponse de Foodhak

Hi Mags,

We're sorry to hear that your delivery was compromised. Unfortunately, this sits with the courier and is something we are currently reviewing.

We are also in the process of changing our packaging for a more visually appealing experience.

Thanks,
The Foodhak Team

Noté 1 sur 5 étoiles

Fraudulent company

Fraudulent company. I tried logging in to cancel my account. It kept saying account not registered. I tried reaching out to them, but no response. I called my bank to cancel but they keep using other foodhak names to debit me. Horrible!

27 septembre 2024
Avis spontané
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Réponse de Foodhak

Hi Anozie,

This seems like an odd issue. Please email contact@foodhak.com so we can find your account and refund you.

Thanks,
The Foodhak Team

Noté 5 sur 5 étoiles

SATISFACTORY CUSTOMER EXPERIENCE

Food quality,packaging and timely delivery. Simply put,I got value for money spent.

24 septembre 2024
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Réponse de Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

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