Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My expectations were pretty low as most high protein snacks I have tried have been tasteless and usually have a dubious texture. But these are by far the best I have tried and I've thoroughly enjoyed... Voir plus

Noté 1 sur 5 étoiles

Purchased Foodhak’s pumpkin spice granola through Ocado, only to find it contained whole cloves - a really awful breakfast experience. Contacted Foodhak and they sent a replacement and promised to loo... Voir plus

Noté 1 sur 5 étoiles

On very short notice I was advised that my order date would be changed. I arranged with them to redeliver on a different date as that didn't suit. The rescheduled order never showed up. I c... Voir plus

Noté 5 sur 5 étoiles

I've tried other meal delivery services, but this one really stands out. The food tastes so fresh and the Ayurvedic options are an added bonus that makes me feel good about what I'm eating. Snacks li... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de produits alimentaires
  2. Service de fitness et nutrition

Écrit par l'entreprise

Foodhak offers a food as medicine ecosystem making cutting-edge nutritional science accessible to you. Foodhak was founded on the idea that on one hand, food could be deeply nourishing, healing and restorative, and on the other, it could taste incredible. We believe that everything you eat should enrich your body and be personalised to you. The Foodhak app brings personalised nutrition to your fingertips with bespoke advice and custom meal plans. We combine health principles founded in both traditional Ayurvedic learning and the latest scientific research. We don’t believe in compromise. Not on health, not on convenience, and not on flavour. This is the future of food.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

372 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(372)

14 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

The meals are absolutely delicious

The meals are absolutely delicious. The portions are perhaps a little smaller than I would sometimes like, but on the whole they are great.

I do think that the full price for the meals is too high. It's about the same as a takeaway, whereas I would like to see these as a budget replacement for takeaways.

I would also suggest to make it clear in the description if a curry does not come with rice (if rice is pictured in the photo)

6 juin 2024
Noté 1 sur 5 étoiles

I'am very disappointed about the…

I'am very disappointed about the food,very taste less. Spicy and frozen.
Also the agent who sale said it was one paiement only no subscription. And then they come again on my account and start taking money. I will advice people to not get involves with foodhak because they foods are not fresh like they pretending and are not good at all. They are not honest when they stop you in street for them to sale for you, they will be lying to the customers.

28 mai 2024
Noté 5 sur 5 étoiles

Package

I always receive the correct order well packaged even though the delivery was sent to wrong address but I did get my package

3 juin 2024
Noté 3 sur 5 étoiles

I’m not 100% sure how to rate this…

I’m not 100% sure how to rate this because on one side I did lose about 4kgs, on the other, I am both B12 and iron anaemic following the program. As my GP suggested, I most likely already had deficiencies before starting this but the lack of protein and some other essential vitamins and minerals made it worse much quicker.
The food is actually quite tasty and although portions are small, because of the snacks you don’t have time to get too hungry. This is definitely made for people who like curry and soups because the only solid foods in the diet are the crackers and cookies (only week 1 unfortunately! And they were my favourite part :( )
My least favourite part were the Kitchari days because, although it tastes good, having the same thing for all meals in a day is very boring and by dinner time I would actually start feeling put off by the meal.
I have been concerned about the daily caloric intake as well (900-1200/day). The first two-three weeks, I tried following my usual exercise routine and running but I felt so dizzy all the time that I started skipping exercise days altogether. I actually ended up in A&E one weekend because I felt so weak and out of breath over a few steps and thought I would pass out. (This is actually how I discovered the anaemia, over two weeks into the diet) Most of the meals have ridiculously low protein so although you lose body mass (weight) you end up losing muscle, not fat. Especially since it’s near impossible to exercise properly. By week 3 I started adding boiled egg to some of the meals and taking supplements, which did help.
Customer service hasn’t been that great to be honest. When I enquired about the low amount of calories I was told to eat some fruit if I’m still hungry. I asked what the difference between the weight loss plan and the maintenance plan was since the meals seem more or less the same and was given a generic answer that was already on the website. When I asked for further details I got no response.
Deliveries were always timely. Stuff leaked a couple of times with one soup leaking all over my fridge until I discovered it. Wasn’t offered any compensation for the unusable meal. Also, if they replace a meal in the plan with something else they don’t notify you so you have to try and figure out what got replaced with what.
Overall, I think that the food was decent, but the plan could definitely be improved in terms of amount of protein that is provided. I know they are adding some meat based meals to their website so being able to select a meat version of this program might be what’s needed.

6 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Food is awful

Food is awful. It automatically ordered for me without my confirmation. Hopefully I can get refunded because it's not right.

28 mai 2024
Noté 5 sur 5 étoiles

Foodhak has changed my eating habits…

Foodhak has changed my eating habits forever!
Its so great to know that theres an option thats allergen free, convenient and actually fuelling my body with the nutrients it needs. Im so busy with work that having this element of my day already thought through and sorted for me has really taken a big stress factor out of my day to day. Im really enjoying the recipes I have tried so far - the jerk prawn rice bowl is so good!! - and feeling much better in myself knowing im eating right

22 mai 2024
Avis spontané
Noté 4 sur 5 étoiles

quick meals for lunch but felt healthy and filling

I bought to take for lunches at work as I need quick and easy meals sometimes. Some meals I split into 2 and added extra frozen veg so lasted me a bit longer and more budget friendly. Not something I will order regularly but handy to have some frozen or in for a quick lunch. The ashwaganda cookies were really nice!

30 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Meal Guidance!

I was very grateful for the informatiom about the medicinal benefits of foodhak. I spoke to a lady called Eureka and she really gave me a great info about the meals that would be appropriate for my gut support. I am looking forward for my first box coming in 2 day time.

26 mai 2024
Avis spontané
Noté 3 sur 5 étoiles

I really don't like the packaging and…

I really don't like the packaging and the rice and meat and sauce mixed up together. I felt like it was more like baby food packaging.

The Buriton bowl is more like soup. The jello rice and chicken was too saucy.

I'm yet to try the rest.

The food itself was OK but other than convince, I won't be ordering again.

15 mai 2024
Logo de Foodhak

Réponse de Foodhak

Hi Siobhan,

We're glad to hear that enjoyed our food but sorry to hear about your issues with the packaging. We are in the process of moving our dishes from pouches to trays which will solve some of the issues that you had.

Thanks,
The Foodhak Team

Noté 3 sur 5 étoiles

Too many unrecognisable ingredients..

I was disappointed to see many unrecognisable ingredients in the packs of food I chose. So I will be cancelling my order as I want to eat healthier but not happy with what I received.

15 mai 2024
Logo de Foodhak

Réponse de Foodhak

Hi E,

We strive to include as few ingredients as possible in all our dishes but realise that this is sometimes challenging. We are always investigating new suppliers and new ingredients in order to continue our promise to maintaining 'clean' labels across all products.

Thanks,
The Foodhak Team

Noté 2 sur 5 étoiles

Do you like all your meals microwaved?

If you are super busy this food is for you.The food was tasty and I tried a variety of dishes. The biryani with quinoa was delicious. However, this is not good value for me as the portions were small, food was frozen fresh which I was willing to try but microwaving food is not for family meals and really for single people who want convenience. I did think about using the service for lunch but again prefer freshly cooked food instead of microwave lunches. I prefer the hello fresh model but the recipes in Food Hak are much nicer.

13 mai 2024
Logo de Foodhak

Réponse de Foodhak

Hi Patrice,

None of our meals are frozen and everything is cooked fresh before it is sent to you. We appreciate that our meals are better suited for 1 or 2 people than a family. However, we're glad you agree that they are convenient for dinners for one or for lunches.

Thanks,
The Foodhak Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus