The delivery address was passed on to the couriers incorrectly but it was acted on immediately, Im in business myself, its easy doing things right slightly more challenging putting thing right with a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This was my first order and the product was very competatively priced. It arrived securely packed and the customer service team were really helpful about the delivery delay over the holiday weekend. A... Voir plus
L'entreprise a répondu
Service was outstanding - received my purchase within 24 hours by DPD, who are also the best parcel delivery company. Communication was also spot on and received purchase and delivery instructions w... Voir plus
L'entreprise a répondu
First class service from forest & arb as usual. Ordering online very easy and usually next day delivery. I have trouble trying to fine any of there products cheaper elsewhere.
À propos de l'entreprise
- Jardinerie
- aussi dans
- Arboriste
Écrit par l'entreprise
Opened as a division of Winchester Garden Machinery Ltd in the early 2000s and operated by a passionate team, we are one of the few online arboricultural dealers that have a showroom where you can come and try items and also talk face to face with our knowledgeable staff. We are authorised dealers for all of the equipment that we sell and can give informed and accurate advice to our online customers ensuring that you make the right choices, first time and at the right price! We also offer full service, repairs and spare parts backup with everything we sell, meaning we are the complete dealer for all your needs. We always offer great discounts and will always try to match or beat our competitors prices wherever possible. Please call us or email us if you think we are not being competitive enough! Our recent re-brand and new website bring us up together with the 21st century world and we are always learning and revising our policies to try and make ourselves even more efficient in dealing with our customers.
Coordonnées de contact
Fair Lane, SO21 1HF, Winchester, Royaume-Uni
- 01962 857951
- sales@forestandarb.com
- forestandarb.com
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de ForestAndArb
Hi Alan,
Thank you for choosing us and for sharing your positive experience!
Charlie @ ForestAndArb
Réponse de ForestAndArb
Hi there,
We truly appreciate your feedback and look forward to serving you again.
Charlie @ ForestAndArb
A bit disappointing
It’s a shame the review was more important than the purchase as I haven’t received my purchase yet and 4 working days after my purchase I had to message and ask regarding my delivery information.
6 juin 2026
Réponse de ForestAndArb
Good Morning,
Thank you for taking the time to leave us a review.
I can see you placed this order on the 5-7 working day delivery option. Having tracked your delivery, your order was successfully delivered, this morning, which was the 6th working day.
We're pleased that your order got to you in good time and we hope that we can improve on your trustpilot rating next time :)
Thank you.
Beth @ WGM
Réponse de ForestAndArb
Hi Jim,
We’re so glad you had a great experience with us. Thank you for sharing!
Charlie @ ForestAndArb
Réponse de ForestAndArb
Hey Jacob,
Thank you so much for the positive review! We really appreciate your support.
Charlie @ ForestAndArb
Quick postage!
3 juin 2026
Réponse de ForestAndArb
Hi there,
Thank you! We're very happy to hear your delivery arrived quickly, we look forward to welcoming you again.
Charlie @ ForestAndArb
Réponse de ForestAndArb
Hi there,
This is what we like to hear! Thank you so much for sharing your feedback with us.
Charlie @ ForestAndArb
Great service at a competitive price
competitive price, delivered on time, My petrol Hedge trimmer blew up. I was able to source the same model through yourselves and it was delivered very quickly. A very good reliable service just when i needed it. Thank you. Graham Hulse.
31 mai 2026
Réponse de ForestAndArb
Hi Graham,
We hope you're ok after your hedge trimmer blew up! Really glad we could help you out with finding a replacement.
Always here when you need us.
Charlie @ ForestAndArb
Réponse de ForestAndArb
Hi Teresa,
Short, sweet, and incredibly appreciated! Thank you for taking the time to leave us a 5-star rating.
Charlie @ ForestAndArb
Réponse de ForestAndArb
Hi Emily,
Thank you for the review! Really glad you're happy with the product, we aim to please!
Charlie @ ForestAndArb
Brought a sthil 71 sprayer from them &…
Brought a sthil 71 sprayer from them & delivery was quick & at a fair price too!…
31 mai 2026
Réponse de ForestAndArb
Hi there,
Thank you for taking the time to write us a 5 star review, it's much appreciated!
Charlie @ ForestAndArb
Delivery of my purchase was fast and…
Delivery of my purchase was fast and punctual . Many thanks Bill . I will deal with you again .
28 mai 2026
Réponse de ForestAndArb
Hi Bill,
Thanks for choosing us and for leaving such a lovely note. We hope to see you again very soon!
Charlie @ ForestAndArb
Great price delivered the next day…
Great price delivered the next day can’t fault them. Will be using them again
CDC Gardens
27 mai 2026
Réponse de ForestAndArb
Hi Craig,
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with the community.
Charlie @ ForestAndArb
Amazing service
Great!! Amazing speed on the delivery and great product quality!! Thank you
24 mai 2026
Réponse de ForestAndArb
Hi Pini,
Much appreciated! We are so glad we could assist you and look forward to helping you again in the future.
Charlie @ ForestAndArb
Réponse de ForestAndArb
Hi James,
Cheers for the awesome review! We’re thrilled that everything went well for you.
Charlie @ WGM
Réponse de ForestAndArb
Hi there,
Thank you for getting in touch with your feedback. We sincerely apologise about our courier not taking care with your parcel. We will certainly pass this feedback on to our courier.
If you need anything from us in the future, please don't hesitate to get in touch.
Charlie @ ForestAndArb
Great customer service
Great customer service, I got next day delivery as promised thank you.
21 mai 2026
Réponse de ForestAndArb
Hey Joshua,
Brilliant news! Thank you so much for letting us know how much you enjoyed our service.
Charlie @ ForestAndArb
Extremely quick delivery
Extremely quick delivery, excellent communication and really good price. What more could you want.
20 mai 2026
Réponse de ForestAndArb
Hi Jamie,
So glad you're happy with everything! We appreciate your business and hope to see you again soon.
Charlie @ ForestAndArb
Just as good as our first experience
Just as good as our first experience. Great price and quick dispatch. Really well packed and secured. Perfect!!
18 mai 2026
Réponse de ForestAndArb
Hi Mary,
Thank you for writing this review, we really appreciate it!
Charlie @ ForestAndArb
delivered ok no problems
30 avril 2026
Réponse de ForestAndArb
Hey Bernard,
Short, sweet, and incredibly appreciated! Thank you for taking the time to leave us a 5-star rating.
Charlie @ ForestAndArb
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