Besides having gorgeous products and impeccable customer service 👌🏾 Daniela is extremely well prepared and knowledgeable. Forest Homes will hugely impact your spaces. You’ll really feel the benef... Voir plus
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Lisez les avis des autres
Absolutely beautiful Mural, it looks stunning. The picture is exactly as shown, it was relatively easy to hang, particularly as the paper is strong so doesn't tear. It came either clear instructions a... Voir plus
The Forest Home team has outstanding customer service! After I received my beautiful Mobo Wall Lamps, one broke during installation (our fault!). And when I reached out to customer service, they were... Voir plus
I continue to wait for the part of the lamp that I bought. On my last complaint they said they had sent it. But nothing has arrived. I wish there was a phone number we could call.
À propos de l'entreprise
Écrit par l'entreprise
Forest Homes helps you create indoor spaces inspired in nature to improve people's wellbeing. We do this by offering interior decor full of innovation, that cares for sustainability, and natural stimulation of customers' minds and bodies. Our products not only look good, but have specific functions in your everyday life for better breathing, seeing, hearing, and touching. We also prefer sustainable materials for home spaces and everyday tools. We provide the least possible plastic or short-life materials. Closeness to nature in our everyday lives is shown to promote more proactivity to enact on environmental issues that help in sustaining the thrive of our planet. This is why, we work with nature inspired design to seamlessly encourage more care for the environment. #DesignForWellbeing #NatureDesign
Coordonnées de contact
Etats-Unis
- foresthomesstore.com
4,0
Bien
74 avis
N'a pas répondu aux avis négatifs
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I continue to wait for the part of the…
I continue to wait for the part of the lamp that I bought. On my last complaint they said they had sent it. But nothing has arrived.
I wish there was a phone number we could call.
28 avril 2026
Avis spontané
Customer service was excellent
Customer service was excellent. I am excited to receive my product
18 novembre 2025
Amazing service!!
Amazing service!!!
Unfortunately my order got lost in the mail, and when I reached out to the company they apologized right away (not that it was their fault) and with no delay told me they would send me another one of my orders ASAP.
16 octobre 2025
Avis spontané
Réponse de Forest Homes - www.foresthomesstore.com
Thank you April! We appreciate your business very much! We hope you enjoy your beautiful walls
The team made it very easy to order
The team made it very easy to order. I ordered a very large mural from them before and the pattern repeats were perfect and the mural made a stunning effect in our bedroom.
8 juin 2025
Outstanding Customer Service!
The Forest Home team has outstanding customer service! After I received my beautiful Mobo Wall Lamps, one broke during installation (our fault!). And when I reached out to customer service, they were prompt in helping me reorder a replacement for the part that broke even though it was a discontinued color. I absolutely love the lights so it was such a relief that I could still have them in my home. They are so elegant and unique. I can’t wait to get my replacement so I have my complete pair!
15 mai 2025
Outstanding
The order was checked before it went into production to make sure we as a customer got the correct amount. It was so prompt in arriving, taking days rather than weeks and the quality is so high, it is stunning. It is definitely worth the cost.
2 avril 2025
When trying to place an order
When trying to place an order, it wouldn't allow us to move past the cart view to place our order. After trying several times, I reached out and received a link from support to place the order. It delayed our timeline and was very frustrating
31 mars 2025
Réponse de Forest Homes - www.foresthomesstore.com
Hi Kate,
Thank you so much for your feedback.
We’re truly sorry to hear that the technical issue you experienced on our website caused frustration and impacted your timeline. We understand how important smooth ordering is—especially when you're working within a schedule—and we really appreciate you reaching out at the time so we could help you place the order manually.
Had we known this delay affected your project timeline, we would have prioritized your order right away. If you're still on a tight deadline, please don’t hesitate to let us know—we’re here to help and will do everything we can to expedite things for you.
Thank you again for your trust and for helping us improve. We're always committed to offering the best service possible.
Warm regards,
Daniela
Forest Homes Team
Great costumer service
Fast response, very professional and answer any concerns, also excellent quality.
10 octobre 2024
Good quality
Good quality, but not really clear on how much glue to apply and how the glue should look like.
28 juin 2024
Réponse de Forest Homes - www.foresthomesstore.com
Hi Teodor,
Thank you for your feedback.
We included the instructions on the box, it's a diagram that shows step by step how to do it.
We also have available videos on our website and social media that explain in more detail.
Videos:
There’s a short one here: https://youtu.be/Al0wp32XScI
And a longer one (house-made) here: https://youtu.be/G_CKwWfTYUU
In these videos you can clearly see how the glue looks like and how to apply it.
On our website, there's an extensive guide on how to apply wallpaper and how to troubleshoot any issues you might have.
https://www.foresthomesstore.com/blogs/decor-for-wellbeing/all-you-need-to-know-about-your-wallpaper-installation-and-troubleshooting
I really hope these are helpful.
You can ask me any questions here if you need hello@foresthomesstore.com
Warmly,
Daniela
I am unable to contact this store by…
I am unable to contact this store by email, by phone or on their live chat. I placed an order and no response
27 juillet 2024
Réponse de Forest Homes - www.foresthomesstore.com
Hi Rini,
Thank you for your feedback. We apologize this has been your experience.
However, we have proof that you've received an e-mail of order reception confirmation immediately after your order, and also you've received an email confirming we've processed your order 1 day after your order. Additionally, as clearly stated in our website the delivery time for your handmade to order products is 6-8 weeks.
We've started producing your lights as per your order date, and your approximate delivery will be Sept. 23.
We have emails from you on Sunday Aug 4, and they were replied 3 business days later. Normally, we reply within 24-48h. Kindly note, the responsible for Customer service is currently at half time as a post maternity leave, and emails might take slightly longer to respond, however we answer every communication.
We thank you for your kind consideration and I hope you can reconsider this evaluation to our small, value-driven and dedicated business which values our customers' wellbeing over all things.
Thank you.
Love what this store stands for
Love what this store stands for. Bought some natural scents and I love how they are 100% made with natural ingredients and with ethical processes.
13 juin 2024
I was carefully supported by their…
I was carefully supported by their customer service to shop the kind of furniture I was looking for. I made a first purchase of a beautiful bamboo chair I saw at a fair, and I'm waiting for the product to arrive to proceed with other items that I've been looking for from Forest Homes. So far, very good.
11 juin 2024
Fresh touch of nature design products
Feels so good to decorate our guest house in the Swiss Alps with this products. It helped us to bring inside the nature that we have outside, materializing in a pleasant and professionally friendly manner in our accommodation place. Thank you again Forest homes for the fast and safe shipping!
10 juin 2024
Avis spontané
Excellent experience
Excellent experience, great products outstanding customer service, 100% recommended
4 juin 2024
Avis spontané
They have lovely sustainable fabrics…
They have lovely sustainable fabrics for home with amazing designs. I bought two sets of loungewear and I love the finish and quality. Thank you!
4 juin 2024
Loved my wall art!
Loved my wall art!
Thank you. I'm super happy with the service and products from this shop.
3 juin 2024
I got great service for amazing…
I got great service for amazing products.
I recommend 10000% this brand as they have always responded to my requests in a kind and timely manner. What I most love is the awesome products they have. I will keep shopping at Forest Homes many times.
31 mai 2024
Duty fees
Whilst the rug that I ordered was as described, there was hidden duties fees that were not made clear at check out and we received a bill of 53.34 from Fedex. I feel like this is extremely dishonest from ForestHomes and these fees should be made clear upon checkout instead of being hidden away on the website.
23 avril 2024
Avis spontané
Réponse de Forest Homes - www.foresthomesstore.com
Hi Klara Audren,
Thank you for your feedback. We're sorry about your experience.
We're very honest about mentioning in every section about shipping, and even on every product page in large letters (not in small print) that custom fees are not included in the price and the customer should check locally about these charges.
We don't have a way of estimating duties for every location so this is why we don't charge extra for this with arbitrary prices as many other stores do. So basically you pay exactly what's fair.
I'm sorry it wasn't clear for you even though it is already mentioned on the website at many different stages of the purchase.
We hope you enjoy your beautiful handmade rug made with all certified natural materials.
Any additional question, or comment, feel free to add.
emailed customer service about…
emailed customer service about questions for order and got no response
29 mars 2024
Réponse de Forest Homes - www.foresthomesstore.com
Hi Pamela Lastri,
Thank you for your feedback.
You sent an e-mail regarding your trade discount which is already applied in your recent order so we didn't think you needed additional support as it is already taken care of.
We reply to all questions within 24-48h but if the matter is already resolved, there's no additional action needed.
Please let us know if you need additional support.
Warmly,
The Forest Homes Team
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