Forest Homes - www.foresthomesstore.com Avis 74

TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Besides having gorgeous products and impeccable customer service 👌🏾 Daniela is extremely well prepared and knowledgeable. Forest Homes will hugely impact your spaces. You’ll really feel the benef... Voir plus

Noté 4 sur 5 étoiles

Absolutely beautiful Mural, it looks stunning. The picture is exactly as shown, it was relatively easy to hang, particularly as the paper is strong so doesn't tear. It came either clear instructions a... Voir plus

Noté 5 sur 5 étoiles

The Forest Home team has outstanding customer service! After I received my beautiful Mobo Wall Lamps, one broke during installation (our fault!). And when I reached out to customer service, they were... Voir plus

Noté 1 sur 5 étoiles

I continue to wait for the part of the lamp that I bought. On my last complaint they said they had sent it. But nothing has arrived. I wish there was a phone number we could call.

À propos de l'entreprise

  1. Magasin de design et de décor intérieur

Écrit par l'entreprise

Forest Homes helps you create indoor spaces inspired in nature to improve people's wellbeing. We do this by offering interior decor full of innovation, that cares for sustainability, and natural stimulation of customers' minds and bodies. Our products not only look good, but have specific functions in your everyday life for better breathing, seeing, hearing, and touching.  We also prefer sustainable materials for home spaces and everyday tools. We provide the least possible plastic or short-life materials.  Closeness to nature in our everyday lives is shown to promote more proactivity to enact on environmental issues that help in sustaining the thrive of our planet. This is why, we work with nature inspired design to seamlessly encourage more care for the environment. #DesignForWellbeing #NatureDesign


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

74 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

100% satisfied.

It has been pure pleasure to work with Forest Homes and the wall paper is of exquisite quality and looks simply amazing.

1 décembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Absolutely beautiful Mural

Absolutely beautiful Mural, it looks stunning. The picture is exactly as shown, it was relatively easy to hang, particularly as the paper is strong so doesn't tear. It came either clear instructions and the correct type and amount of paste. I would advise adding more than the required extra on the size, it was too close for comfort

30 juillet 2023
Noté 5 sur 5 étoiles

Forest Homes customer service is…

Forest Homes customer service is excellent. They are very prompt in answering any question and giving advice about their products. Delivery of the murals I ordered was right on time and the products are beautifully made, just like they are represented in the photos.

13 août 2023
Noté 1 sur 5 étoiles

product price increased after order and payment

I haven't received the product, but the order tracking shows that the price is increased by 3 times, from 25 eur, which was shown in the webshop originally, to 100 euro. Customer service was not responding either on the phone or by email. This practice qualifies as deception of customer.

5 juillet 2023
Logo de Forest Homes - www.foresthomesstore.com

Réponse de Forest Homes - www.foresthomesstore.com

Hi Agnes,
This review is incorrect.
You've ordered the wrong amount of wallpaper and we've sent you an email the day following your order to choose your preference between correcting your order quantity or cancel your order.
We invite you to check your e-mail and reply to us with your preference, either to cover the amount remaining or cancel your order, and then, to correct this review accordingly.
Thank you, we're happy to help you.

Noté 5 sur 5 étoiles

A Great Value for High-Quality Products.

Forest Homes Store is an excellent choice for anyone who is looking for high-quality home decor and furniture at a great value. As someone who is quite selective about the products I buy, I was pleased to find that the products at this store are priced very competitively. Despite the affordable prices, the quality of the products is not compromised in any way. I am confident that the items I purchased will last for years to come, and I will definitely be a repeat customer.

7 mars 2023
Noté 5 sur 5 étoiles

Unmatched Customer Service.

I had an excellent experience shopping at Forest Homes Store. I had lots of questions before making a purchase, and I was impressed with the level of customer service I received. The staff was knowledgeable and patient, answering all of my questions and providing valuable insights to help me make the right choice. They went above and beyond to ensure that I was completely satisfied with my purchase, and I truly appreciate their dedication to customer satisfaction.

4 février 2023
Noté 5 sur 5 étoiles

Very satisfied with my purchase

I bought several items for my home and was very happy with the overall service and products provided. They are true to description and support is super helpful. Would recommend to anyone that's looking for unique and good quality design products

1 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Not as pictured

Not as pictured. Completely different pattern than I ordered.

28 mars 2023
Logo de Forest Homes - www.foresthomesstore.com

Réponse de Forest Homes - www.foresthomesstore.com

Dear M.C.,
Thank you for your message.

I’m sorry about this inconvenience.

Kindly note that although it’s not common, sometimes these errors can eventually occur at delivery. The pattern received and the pattern ordered are quite similar so it was a human error.

In any case, we have already delivered you the right pattern cushions you've ordered. You’re welcome to keep the cushion covers you’ve received of the similar pattern as a gift as well.

If there’s anything else you’d like to address, feel free to contact us.

Have a great day.

Noté 5 sur 5 étoiles

Good quality

Very nice quality rug and delivery was faster than expected. Best to try to speak to Daniela for information on availability and delivery times.

27 mars 2023
Avis spontané

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