Forward Carers Avis 

Fantastic presentation updating staff on what the carers hub can provide. Anne was very personable and empathetic

An amazing trip organised had a great time lovely and caring people

We have continued to have excellent support from Forward carers. Our recent event supported by them receieved really positive feedback from attendees; • “Really valuable session – it was reassuring to hear that other colleagues face similar challenges balancing caring responsibilities alongside work.”
• “I appreciated having a safe space to talk openly about caring. It often feels invisible, so being able to share experiences was really powerful.”
• “The session made me realise there is more support available than I knew about, but also highlighted how important manager understanding and flexibility are.”
• “It was helpful to hear practical advice from Forward Carers and know there are organisations who genuinely understand the pressures carers face.”
• “I left feeling listened to. Caring responsibilities can feel isolating at times, so connecting with others who understand made a real difference.”

Community Engagement Representatives were approachable, friendly, accommodating and knowledgeable regarding services. It was a great experience and a pleasure to invite them into our organisation.

Jackie and Anne were very informative.

Anne and Jackie at the Blakesley Hall carers event were fabulous!! So much information. Thanks in particular for the scenarios which we can display at The Disability Resource Centre. Thanks Anne and Jackie.

Filling out the form was straightforward, and adding the photo was simple too. I now have my Carer Friendly ID Card.

I have been asked for a review after requesting and paying for a carers card. This is the only communication I have had with Forward carers I have had no communication regarding the card nothing at all they took my money and have done nothing else I am very disappointed with the service , or lack of cannot recommend the service at all. I will never use them again and would give less than one star if I could

Still waiting for my carers card had to book again constantly chasing people for it.

Very informative and interactive session delivered by Anne and Naim.

Awareness session on the carers right day was eye-opening and informative. It is reassuring that right to support as a working carer is not downplayed.

Anne and Anna came along to our Dementia Awareness event in Harborne and gave people the opportunity to learn about their services through their informative stall.

The training for the Carer Friendly Employer Commitment Mark was well delivered, giving a personal perspective of the issues and support that makes a real difference to employees in a caring role.
The support from Forward Carers to develop and implement the commitment mark has been really helpful

Carer's hub suggested I apply for a carer's card, I did, I got one

I spoke to a lovely customer service person, they were very polite and very attentive and helpful.
The conversation was very informative.

Very prompt delivery of carers card (next day). Easy sign up with no difficult questions or paperwork.

Im a social prescriber, forward carers hosted a drop in information session at my practice - the session was amazing lots of useful information, signing up for birmingham carers hub, carers ID and just being someone for the patients to talk too and open up. Amazing service and support

Came to our carers event and shared some really useful information with our carers

The form was easy to fill in and attaching the photo as well and have now got my Carer Friendly ID Card.

Very easy process