Foxhills Jewellers Avis 

506
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service, quick and easy. I shared photos of the jewellery I wanted to sell via email, they came back with a quote on the same day. When I sent the items off they confirmed receipt and confirmed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well what can i say other than excellent! I was looking for a gift for a friend when I came across Foxhills. I ordered the bracelet with a 1-3 day delivery quoted. It arrived next day. I opened it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Beautiful authentic jewellery, I contacted this company to enquire for a video on a Tiffany item, within 20 minutes I was sent one. The customer service I received following this was superb. Not only... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I purchased a pair of Tiffany & Co. earrings from Foxhills for £245. They were described on the website as “Preloved – Excellent”. Unfortunately, when they arrived I was disappointed with the co... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijoutier
  2. Expert en bijoux
  3. Service de rachat de bijoux
  4. Service de réparation de bijoux
  5. Bijouterie
  6. Service de réparation de montres

Écrit par l'entreprise

Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

506 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(506)

99 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I had been looking online

I had been looking online, for some time, for a Tiffany's bangle as a gift for my sister in law, when I came across Foxhills. I had a few questions regarding a particular piece that interested me, and they answered my queries instantly. Once I'd decided to make the purchase, I recieved the bangle within 2 days. I found the communication, staff and service of an extremely high standard. Would highly recommend.

1 octobre 2025
Avis spontané
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Réponse de Foxhills Jewellers

HI Kristene, Thank you for taking the time to review us. I'm pleased to hear we were able to answer your questions instantly and you received the bangle very quickly. Thank you for shopping with us and please let us know if we can help with any of your jewellery needs going forwards at all.

Noté 5 sur 5 étoiles

Tiffany bracelet

Tiffany bracelet purchased for my wife's 50th. Arrived well packaged and item was as described.

Great service!

9 septembre 2025
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Réponse de Foxhills Jewellers

Hi Shaun, Thank you for taking the time to review us and for such great feedback, also for your purchase. We hope your wife loves her gift and has a wonderful birthday.

Noté 5 sur 5 étoiles

Easy to drop off piece

Easy to drop off piece, had to be sent away for pricing for necklace repair. Reasonable quote.

17 septembre 2025
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Réponse de Foxhills Jewellers

Thank you for taking the time to review us. We are pleased to hear you found the repair service easy and reasonable, please let us know if we can assist with any future Jewellery services you may require :-)

Noté 5 sur 5 étoiles

Great company with very good…

Great company with very good communication. We sold some unwanted jewellery and the process was simple and very quick. I highly recommend.

16 septembre 2025
Avis spontané
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Réponse de Foxhills Jewellers

Hi Will, Many thanks for taking the time to review us, we are pleased to hear you had a great experience with us, please get in touch should we be able to help with any of your jewellery needs going forwards. :-)

Noté 5 sur 5 étoiles

Fabulous service

Fabulous service, staff could not have been more helpful.

6 septembre 2025
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Réponse de Foxhills Jewellers

Hi Marie, Many thanks for taking the time to leave us a lovely review, we are pleased to hear you received great service, please let us know if we can assist with any of your future jewellery needs going forwards. :-)

Noté 5 sur 5 étoiles

The service and product is fantastic…

The service and product is fantastic and the company certainly deserves five stars.

4 septembre 2025
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Réponse de Foxhills Jewellers

Hi Mike, Thank you for taking the time to review us, we are pleased to hear you loved your jewellery. Please let us know if we can help with any of your jewellery needs going forwards. :-)

Noté 5 sur 5 étoiles

Very happy

Very happy with my purchase, ordering was easy, item beautifully boxed, with excellent and very speedy delivery. Thank you

1 septembre 2025
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Réponse de Foxhills Jewellers

Hi Shelia, Thank you for your order and for taking the time to review us. We are pleased to hear you were happy with your order and the speedy delivery. Please let us know if we can assist with any of your jewellery needs going forwards.

Noté 5 sur 5 étoiles

Excellent

I am very , very happy with my purchase, it’s beautiful, exactly as described and the perfect size. Very easy to order and it arrived on time ,nicely presented, the next day, as promised. Thank you very much.

27 août 2025
Avis spontané
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Réponse de Foxhills Jewellers

Hi Doina, Thank you for taking the time to review us, we are pleased to hear how happy you are with your purchase. Please let us know if we can help with your jewellery needs going forwards.

Noté 5 sur 5 étoiles

Purchase very straightforward

Purchase very straightforward, and very very pleased with my purchase. Just as described, good value, would definitely buy from this company again. Arrived within2 days,well presented and packed.excellent.many thanks.

27 août 2025
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Réponse de Foxhills Jewellers

Hi Katina, Thank you for taking the time to review us, we are pleased to hear how happy you are with your purchase. Please let us know if we can help with your jewellery needs going forwards.

Noté 5 sur 5 étoiles

All round Great experience.

All round Great experience.

27 août 2025
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Réponse de Foxhills Jewellers

Hi G, Thank you for taking the time to review us. We are pleased to hear you had a great experience, we look forward to seeing you again soon.

Noté 5 sur 5 étoiles

Very Happy Wife

Excellent service

28 août 2025
Avis spontané
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Réponse de Foxhills Jewellers

Hi Chris, Thank you for taking the time to review us. We are pleased you have a very happy wife! :-) Please get in touch if we can assist with any of your jewellery needs in the future.

Noté 5 sur 5 étoiles

Speedy service

Speedy service, Package well wrapped. good communication

11 août 2025
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Réponse de Foxhills Jewellers

Hi John, Thank you for taking the time to review us.
We are pleased to hear you were happy with your purchase. Please do let us know if we can help with any of your future jewellery needs going forwards.

Noté 5 sur 5 étoiles

Simply amazing

I just want to say a massive thank you, your customer support and delivery timing was impeccable, honestly by far the best jewellers I have ever dealt with. I can't thank you enough for the incredibly fast responses and assurances from yourselves. You made my fiancées 30th birthday amazing and that means the world to me.

6 août 2025
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Réponse de Foxhills Jewellers

HI Danny, you are more than welcome. We are pleased to hear she had an amazing 30th Birthday! Please get in touch should we be able to help with any of your jewellery needs going forwards :-)

Noté 5 sur 5 étoiles

Tiffany chain

The website was easy to use and the response to my order was perfect, I will certainly be recommending to friends and family.

1 août 2025
Avis spontané
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Réponse de Foxhills Jewellers

Hi John, Thank you for taking the time to review us, we are pleased to hear you will be recommending us. Please do get in touch should we be able to help you with any of your jewellery needs going forwards. :-)

Noté 1 sur 5 étoiles

terrible please avoid

terrible please avoid. i purchased from their online store an item for £1800. To be told after the money had been sent via a valid "Shop"purchase and funds taken immediately from my bank account, that they would not accept over £1k and they would issue a refund. A week later i am still waiting the refund to be returned to my bank account and they cancelled the transaction so I have neither goods nor money. honestly, what retailer who advertises and has an online portal via "SHOP" then subsequently cancels transactions because " a client could use chargeback"!!! if you don't like the method then don't offer it to clients.... stop these problems at source please.

6 août 2025
Avis spontané
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Réponse de Foxhills Jewellers

Hi Steve,

Thank you for taking the time to review us.

We are sorry to hear this didn't go smoothly for you.

During the online chat you had with a colleague prior to purchase, they had requested payment via BACS due to the high value item you were attempting to purchase however it seems you were already in the process of making the payment before you received the message.

Like many other similar businesses, we have been subjected to fraudulent transactions and financial losses and because of this (which we are not protected against), we have been forced to make changes to the way we handle larger transactions to protect our business.

A refund was initiated by us immediately after you made the payment however as you know the merchant centres take time to process this.

We have maintained contact with you during this period and we apologise for any inconvenience caused.

Noté 5 sur 5 étoiles

Great quality item very quick delivery

Great quality item very quick delivery

4 août 2025
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Réponse de Foxhills Jewellers

Hi Pauline,

Thank you for your lovely review.

We are pleased to hear you are happy with your purchase and the speed of the delivery.

Please let us know if we can assist with any of your jewellery needs going forwards. :-)

Noté 5 sur 5 étoiles

Second time purchasing from Fox’s

Second time purchasing from Fox’s, this time we bought 3 Tiffany bracelets, although the service is excellent and very speedy we also thought it would have been a good gesture when we asked for a better price.
That said I won’t stop me using them again!
I’m already ready keeping a look out for something!

4 août 2025
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Réponse de Foxhills Jewellers

Hi Julia,

Thank you once again for purchasing from Foxhills.

We are pleased to hear you are already on the lookout for something else!

Weekly we are always adding new stock on so please keep any eye out! :-)

Noté 5 sur 5 étoiles

Excellent staff and great…

Excellent staff and great communication. I had an issue with Royal Mail delivering the item and they helped in every way they could even when they didn’t need too. I would definitely recommend.

6 août 2025
Avis spontané
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Réponse de Foxhills Jewellers

Thank you for your lovely feedback. We were pleased to be able to assist you with your issue. Please get in touch should we be required for any of your jewellery needs going forwards :-)

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