FPS Fire- Fire Protection Services Ltd Avis 122

Great service from the company, would recommend the service.

FPS provides an annual service for our inbuilt sprinkler system. We are contacted prior to dates being set, all costs are fully explained. Engineers are always on time polite and comunacative. A professional reliable service every year.

Good service, friendly staff.

I’ve always found the service to be excellent. The emails are friendly and feel personal, not like generic automated reminders, which makes a big difference. I really appreciate the heads-up for the annual service, it’s a thoughtful touch. The engineers are always friendly, professional, and do an outstanding job every time.

FPS didn’t got my sprinkler system but came out to service it for me. They were helpful, prompt and professional. Andrew, who came out on the day was great. He treated our home with respect and explained everything to us.

The lady handling booking was polite and helpful. The gentleman who came to service our sprinkler system was knowledgeable, helpful, and polite. We hadn't been given as much documentation as we should have been by whoever had installed the system (different company) but the technician servicing the system was very resourceful in trying to track down the information he needed and was able to get what he needed to do the service. He was thorough in both the service and in explaining what he was going to do, he also gave us some extra info about how the system worked in general.

Great service thanks

Really helpful, polite and informative engineer.

Great service by knowledgeable team

We were advised by our Local Authority that we legally needed to install fire sprinklers in our newly converted residential annex.

Having spoken to and received quotes from a couple of companies in Wales, FPS was the first company that advised us (their Director, Alan) that we first needed a water flow test to calculate the water pressure to the annex.

Andrew from FPS came to undertake this flow test and given the low reading advised us that we also needed a pump and tank. Andrew was such a nice, easy-going guy to talk and so informative and helpful in answering our questions.

Based upon the FPS quote and the fact that Andrew had conveyed confidence in us that this company and team knew what they were doing, we accepted their quote.

The installation was promptly undertaken by Josh who was very polite, respectful of our property and informative.

The team back in HQ were also tremendous with their communication with us. Once the work was completed we promptly received a FIRAS Certificate of Conformity to share with our Local Authority.

From start to finish took c.3 months and we are so glad we chose FPS over and above the other companies we researched. They are such a reliable, impressive, honest company who employ a fantastic team of staff. Thank you FPS.

Amazing service as always thank you again

Great service. Called me to book (no reminders to worry about)
Arrived on time and offered to remind ne of some features.
Great.

Friendly, efficient, professional service

Very good service, will use again.

Friendly staff very helpful in arranging the relocation of fire pipework in the loft to facilitate installating a larger loft hatch opening.

The engineer who came to my house was on time, very informative and friendly.

He explained how the sprinklers worked and reset the weekly pressure flow test which wasn’t turned on originally.

Very happy with the service I received.

Great service as always- arrived on time, very professional, polite, and helpful

Easy online booking. Great communication and reliability. Recommend.

Arrived on time, friendly and efficient service. Service record sent on promptly.

Great service from your team , engineers and Claire .Would highly recommend your service.