Fragrancesampleshop Avis 

123
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The fragrances came quickly and seem completely genuine. There was an issue with the free sample not coming initially, hence four stars but this was resolved quickly and communication wad excellent. W... Voir plus

Noté 5 sur 5 étoiles

It was good to get an option to try a perfume sample for a small sum, as it's an expensive fragrance & I was unsure I'd like it enough to fork out. It took longer to arrive than I'd expected but it ar... Voir plus

Noté 5 sur 5 étoiles

Samples arrived well packaged and clearly labelled (with fragrance names printed on the actual bottles).Bottles even had lids on them and so it was obvious that the company is not using cheap material... Voir plus

Noté 1 sur 5 étoiles

Sample sent was not the actual sample requested as went on to purchase the fragrance which smelt completely difference and didn’t like. Also went to fragrance store to double check. No repl... Voir plus

À propos de l'entreprise

  1. Fournisseur de cosmétiques et de parfums

Écrit par l'entreprise

Hundreds of fragrances samples from various leading brands for you to try!


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

123 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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3,3

Tous les avis

(123)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

I did not receive my order till over 2…

I did not receive my order till over 2 weeks after I made it. I know it was Christmas and delivery may have been delayed a bit but every time I checked it didn't even seem to have been dispatched. Also I received no response to the emails I sent asking about my order.

30 décembre 2025
Noté 1 sur 5 étoiles

AVOID!!!!


Sample sent was not the actual sample requested as went on to purchase the fragrance which smelt completely difference and didn’t like. Also went to fragrance store to double check.

No reply after several emails to review what had been sent.

Looking at other reviews seems to be common practice.

Trading standards now needs to be informed.

17 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY

This company is a complete scam. I ordered a Tom Ford Oud Wood Private Blend Fragrance Sample Eau De Parfum (2ml), fully familiar with the genuine scent, but they sent a completely different product, a cheap, generic spray.

I emailed their support team immediately and received no response. I followed up two days later, then again three days after that, still nothing. Their contact number also goes straight to voicemail, and their customer service is practically non-existent.

Fortunately, I only lost £8.99, but if the amount had been higher, I would have disputed the charge with my bank.

6 octobre 2025
Noté 5 sur 5 étoiles

Superb company to use

Superb company to use - well proved - different sample sizes and super fast delivery. Great way to test new scent without committing to full-size bottles and great travel sizes.

31 août 2025
Noté 1 sur 5 étoiles

Avoid - extremely poor customer service

A sample arrived with the bottle smashed and the liquid had leaked everywhere. This could’ve been damaged in transit and the sample was bubbled wrapped so I cannot blame the seller for this. I contacted them to explain and initially they were very helpful, they advised me that they had raised this with the courier being the Royal Mail. They also told me that the Royal Mail would be making contact with me within a few days to issue a refund. For the past two months, numerous emails have been sent advising that I have not received any contact from the Royal Mail, the vast majority of these went unanswered and it was only until I explained that I have been left with no choice to but to dispute the payment with my bank did I receive a response. The response essentially stated that it is the Royal Mails issue now, not theirs. This was quite a disappointing response given the sellers obligation. Clearly they have no interest in resolving this matter so I requested the relevant details from them so I could contact The Royal Mail directly to chase this up, it has been almost 2 weeks and I have still not received a response from them to provide this information. I am now in the process of disputing this transaction with my bank.

21 juin 2025
Avis spontané

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