Frame USA Avis 

I bought the DIY kit for an odd sized print. The shipping time was accurate (albeit slow) and the product was wrapped and protected nicely. They items are loose, not pre-packaged--no scuffs, no scrapes. Included wire hangers and wall bumpers for the frame, but no hanging wire (-1 star). Frame was easy to assemble and fit tightly without glass, and without extra backing. Pleased with the final product. Will shop here again.

Great quality and great value for money !

When I received the frames the top glass of the top one was broken. On 12-18-23 Mandy/FrameUSA said she would send me new glass piece. Never received glass.

The frame was not well made. The black facing easily teared and although the joints connected firmly they will not last long with any amount of fiddling with. The paper like facing will scratch and wear poorly over time. It is hard to tell when bought online but for $100 i expected better quality. The protection of tbe acrylic frame was well done and it makes the art light for hanging.

Fast delivery, items of very nice quality, as described and expected. Also, packaged well. Will definitely recommend, and use again!

Great communication with the customer service, “fast” shipping despite living in PR.

Fast delivery. Ease In ordering and well made frame. Will definitely order from you again

Just look me up and you can follow the chain of events. However it all worked out. Confidence is low for Frame USA.and I will order again. Happy New Year to all

The frame looked horrible. At least 2 of the joints were not even and the inside sizing was straight at the top but slightly larger towards the bottom. Decided to go with your U-Frame metal sections. Which I ordered recently from you.

Frames were delivered very quickly. They were a far sub quality from what I expected. Corners didn't match up, wood was warped and pieces were literally breaking off as we were putting the pictures in. They look nice, but I don't expect the to last. I suppose for the price, they were ok.

Easy to step through the ordering process.

Took a little longer than expected to receive frame

Fast shipping.....superb packing....good quality....great price...great customer service....I did not respond sooner because I was overseas for almost 6 weeks. Not my first time with Frame USA and certainly not the last...thank you Frame USA....FJK

Easy ordering. Prompt delivery. Quality of product was great.

The quality of the frame was way below expectations for the price paid. I feel deceived by the marketing of the frame material Bonanza Wood. The product looked like a dry erase board with a cheap frame. I was able to use the mat pieces that I received and purchased another frame from another company

The website is a huge help. Everything looks just as you expect it to. 💯 would recommend and buy from here again. Absolutely beautiful frame!

I thought it came with glass was very confusing and it didn’t give option to add glass so I figured it came too

My frame arrived quickly, but originally with some cosmetic damage. I filled out the google form and they sent a replacement quickly, which was completely damaged in a corner. I filled out the google form again and they sent another replacement quickly. This time it had no damage.

Great customer service!

Nice frame, good price.