It was fairly quick and the necklace I bought may be the best jewelry purchase I've made in a long time. I got it to commemorate my husband leaving and it makes me feel better every time I touch it.
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I was so excited to receive my Anxious AF Stainless Steel Necklace, until I opened it & realised the small disc that's engraved is so ridiculously tiny, it doesn't matter how close you are, it is ill... Voir plus
I received my item within a couple of days of ordering. I notoriously turn green with any plated jewellery and can only wear real solid silver (not my colour) or real solid gold (hella expensive). I b... Voir plus
Really quick delivery and great products. Zome very amused friends with their Christmas presents. It's always a slight unknown ordering after seeing an insta add buy I had no problems at all and the n... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The antithesis of typical friendship gifts, FRANKLY is the home of brutal, honest and satirical jewellery gifts. Whether you are buying a gift for yourself, your bestie, or your partner, our pieces are a subtle f*ck you to the world, that reveal parts of ourselves not often found in dainty and delicate pieces like ours.
Coordonnées de contact
Unit 13c Miners Way, CT3 4LQ, Hersden, Royaume-Uni
- help@franklycollective.com
- franklycollective.com
4,3
Excellent
105 avis
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A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I ordered 3 necklaces from Frankly and…
I ordered 3 necklaces from Frankly and I love them so so much! The quality is so good and the cheeky little engravings are perfect and so subtle that I can wear them day to day even to work. Even with a shipping delay due to the c*nt necklace being on preorder which was clearly stated on the website it was so worth the wait! I love them so much thank you Frankly
20 octobre 2025
I haven’t received the necklace I…
I haven’t received the necklace I ordered over a month ago. I’ve emailed repeatedly I want a refund immediately. Appalled by the lack of response
20 octobre 2025
Réponse de Frankly Collective
Hi Michelle, we are soooo sorry to hear this! This is not the experience we want for our customers. I have located your order and have issued you with a refund, however I will also reach out to you via email.
Again, please accept our sincere apologies, we aim to respond to all emails as fast as possible, and I can only apologise if this has been missed.
Kind Regards
I still have not recieved my product…
I still have not recieved my product after 8 days even though the website stated 2 to 4 days. I've emailed 4 times now as it is aleady late for the birthday gift I purchased it for. My replies have been from bots and not a person, even though they state it's a small, family business. My product still hasn't even been processed after 8 days. Not impressed and not sure if this is a scam now.
11 octobre 2025
Avis spontané
Réponse de Frankly Collective
We are so sorry to hear of your disappointment and frustration.
Your necklace was part of our pre-order, which mentioned delivery by 20 October. Due to higher-than-expected demand, things have taken a little longer than planned, but the good news is that all pre-orders will be shipping next week (week commencing 20 October).
As soon as your order is dispatched, you’ll receive an email with your tracking details.
We’re so grateful for your patience, this piece has been incredibly popular, and we can’t wait for you to receive yours!
Kind Regards
Ordered for 1-2 day delivery and…
Ordered for 1-2 day delivery and nothing has appeared or been shipped, and don’t bother trying with customer services nobody responds
14 octobre 2025
Avis spontané
Réponse de Frankly Collective
We are so sorry for any disappointment or frustration regarding your recent order.
Your necklace was part of our pre-order, which mentioned delivery w/c 20 October. Due to higher-than-expected demand, things have taken a little longer than planned, but the good news is that all pre-orders will be shipping next week (week commencing 20 October).
As soon as your order is dispatched, you’ll receive an email with your tracking details.
Kind Regards
Order placed for Birthday present
Order placed for Birthday present. The advert states it would be posted next day.
Nil stock now a week a still not posted
9 octobre 2025
Avis spontané
Réponse de Frankly Collective
We are so sorry for any disappointment or frustration regarding your recent order.
Your necklace was part of our pre-order, which mentioned delivery by 20 October. Due to higher-than-expected demand, things have taken a little longer than planned, but the good news is that all pre-orders will be shipping next week (week commencing 20 October).
As soon as your order is dispatched, you’ll receive an email with your tracking details.
We’re so grateful for your patience, this piece has been incredibly popular, and we can’t wait for you to receive yours!
Kind Regards
Great quality and such a fun quirky…
Great quality and such a fun quirky gift x
28 août 2025
Avis spontané
My package never arrived
My package went missing with Royal Mail and although Frankly did chase this up for me, I still haven’t received my purchase and I’m waiting for further help with this, hence the 2 stars.
18 août 2025
Réponse de Frankly Collective
Hi Kirsty, we are so sorry to hear this! I have passed your details to our customer service team so we can make sure to get this sorted for you asap! Please accept our apologies, this is not the experience we want for our customers.
Favourite buy of 2025
Second I saw the necklace, I knew my sister NEEDED it & would be rude not to get one for myself!
24 août 2025
Avis spontané
Ordered for myself
Ordered for myself. Delivery was exceptionally speedy. I love the necklace. Not taken it off in the 10 days I've had it, absolutely no tarnishing. Great buy 😁
8 août 2025
Avis spontané
On my third irreverent necklace
On my third irreverent necklace, and absolutely love them!
Easy website to use, and great service.
31 juillet 2025
Avis spontané
Perfect
Fast delivery, arruved only a couple of days after ordering. It's perfect, lovely to look at
18 juillet 2025
Avis spontané
Order never arrived
Order paid for on 20th May 2025, order has not yet arrived. When i queried the delivery I was sent a 'proof of delivery' from Royal Mail dated 11th June 2024! So item was delivered 11 months before i ordered it?
19 mai 2025
Réponse de Frankly Collective
Hi Helen, we are so sorry to hear this and would love to make this right. Can you please email in to help@franklycollective.com and we will get this sorted for you asap
Bought 2 beautiful and very funny…
Bought 2 beautiful and very funny necklaces. Gratefully received by the recipients!
21 mai 2025
Ordered for my friends birthday
Ordered for my friends birthday, she wore the necklace not much longer than an hour and it snapped 😔
19 mai 2025
Réponse de Frankly Collective
We are soooo sorry to hear this!
Please could you send an email to help@franklycollective.com so we can make this right for you.
Kind regards
Unique
Unique, hilarious and very well put together package. My friend will love it. Speedy delivery too!
22 mai 2025
Avis spontané
What a lovely necklace for my friends…
What a lovely necklace for my friends birthday and she absolutely loved it!! was easy to order and delivered very quickly. Definitely be ordering from you again,probably the same necklace for me!!
7 mai 2025
Avis spontané
I love your unique necklaces and so do…
I love your unique necklaces and so do my friends I will definitely order again 😊
23 avril 2025
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