It was fairly quick and the necklace I bought may be the best jewelry purchase I've made in a long time. I got it to commemorate my husband leaving and it makes me feel better every time I touch it.
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Lisez les avis des autres
I was so excited to receive my Anxious AF Stainless Steel Necklace, until I opened it & realised the small disc that's engraved is so ridiculously tiny, it doesn't matter how close you are, it is ill... Voir plus
I received my item within a couple of days of ordering. I notoriously turn green with any plated jewellery and can only wear real solid silver (not my colour) or real solid gold (hella expensive). I b... Voir plus
Really quick delivery and great products. Zome very amused friends with their Christmas presents. It's always a slight unknown ordering after seeing an insta add buy I had no problems at all and the n... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The antithesis of typical friendship gifts, FRANKLY is the home of brutal, honest and satirical jewellery gifts. Whether you are buying a gift for yourself, your bestie, or your partner, our pieces are a subtle f*ck you to the world, that reveal parts of ourselves not often found in dainty and delicate pieces like ours.
Coordonnées de contact
Unit 13c Miners Way, CT3 4LQ, Hersden, Royaume-Uni
- help@franklycollective.com
- franklycollective.com
4,3
Excellent
105 avis
Demande des avis aux clients
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A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Sticky tape
Bought the friends fuckem necklaces , absolutely beautiful loved them, one flaw sticky tape holding the pendants together, contacted Frankly with suggestion to stop using tape as left a mark you had to clean off, got a prompt reply stating take it on board and thanking me for feedback, hopefully they do, but gift is quirky and suits me and my bestie to a tee.
22 août 2024
Réponse de Frankly Collective
Thank you for this helpful feedback, we will certainly be taking your comments on board to help improve the overall customer experience with our products <3
The perfect present for my sweary…
The perfect present for my sweary bestie. She loved it!
20 août 2024
Réponse de Frankly Collective
Thats great to hear! Thank you for the lovely review :)
Writing is very small
I loved the idea of the necklace,it is worth the money,but it was a little smaller than I expected,you have to look really closely to see the engraved words.
1 septembre 2024
Réponse de Frankly Collective
Hi Nicky, thank you for this feedback, it is something we can certainly take on board for the future <3
Great product!
Delivery was quick, product was great and the free stickers were a great touch :)
19 juillet 2024
Classy with a f#@k twist
Quick delivery and a wonderful looking classy necklace with a sweary twist f#@k it looks good and much smaller than I thought which meant it looked classy and unless close you didn't realise what it said which was written beautifully in italics
19 juillet 2024
So friendly
So friendly. I was really impressed. One of my necklaces arrived damaged and they immediately sent me out a replacement. Thank you!
17 juin 2024
Réponse de Frankly Collective
Thank you for your lovely review :)
Great
Love the necklace so me postage could have been a bit quicker though or its just me being impatient
17 juin 2024
Réponse de Frankly Collective
We are so happy to hear that you love your necklace <3
Réponse de Frankly Collective
Hi Emma, we are so sorry to hear this! Could you please drop us an email to help@franklycollective.com so that our customer services team can look into this asap.
Kind Regards
Great product- something a bit…
Great product- something a bit different and helpful customer service too!
19 juin 2024
Réponse de Frankly Collective
Thank you so much for your lovely review!
I bought my friend a necklace with her…
I bought my friend a necklace with her favourite word on it 😂 she absolutely loved it.
I would definitely buy a product from this company agai.
17 juin 2024
Réponse de Frankly Collective
Thank you so much for your lovely review!
10/10
Customer service is 10/10 easily, accommodating and helpful, jewelery is beautiful to! So far no tarnishing on Gold or silver 😊
21 mai 2024
Really easy purchase experience and my…
Really easy purchase experience and my goods arrived quickly. Necklaces look exactly as advertised. Purchased as gifts, cant wait to see their faces when they open them!
20 mai 2024
Super fast delivery and great quality!
I received my item within a couple of days of ordering. I notoriously turn green with any plated jewellery and can only wear real solid silver (not my colour) or real solid gold (hella expensive). I bought a gold chain from this website which promises you won’t turn green and I haven’t! Genuinely can’t believe it.
17 avril 2024
Absolutely love my necklace
Absolutely love my necklace - well made and fun packaging too. I then stupidly dropped the pendant down the sink! I got in touch with Customer Service and they very kindly gave me a discount to replace it. Even though it was totally my fault! Great company and great customer service.
9 avril 2024
Avis spontané
Réponse de Frankly Collective
We are so pleased to hear you love your necklace and that our team were able to get this sorted for you :) Thank you for such a lovely review <3
So disappointed.
So disappointed! I ordered 2 items on the 15th of Feb, emailed to find out information on the 8th of March and still haven’t heard anything!
15 mars 2024
Avis spontané
Réponse de Frankly Collective
Hi Aimie! We are so sorry to hear you havent received your order, please please can you email help@franklycollective.com so we can get this sorted for you asap!
Love love love them ❤️❤️
22 janvier 2024
An item was missing from my order
An item was missing from my order. I've tried contacting customer services on Instagram, Facebook and email and haven't received answer. Really disappointed as I love the necklaces I did receive but 2 were meant to be bbf necklaces and I can no longer gift them as one is missing 😭
27 décembre 2023
Avis spontané
Réponse de Frankly Collective
Hi Ruth, we are sooooo sorry to hear about this!
Please could you send an email to hello@franklycollective.com, and I will personally make sure this is dealt with for you immediately so that we can get that missing item out to you.
Kind Regards
Excellent experiences
Excellent experiences! Necklaces are beautiful quality and the gift bag is gorgeous too. No effort needed to make it lovely for presentation! Got myself a necklace too and it hasn't been off since I received it
21 décembre 2023
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