Laarzen (merk Travellin) met een productiefout gekocht. Maar ze willen er niet naar kijken, geen retourmogelijkheid geven. Laarzen in de prullenbak, geld weg. Niet kopen bij deze club.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Got sent two right shoes rather than a left and a right! I was quite frustrated as I'd spent over £160 on them but speaking to Paris she was really lovely apologised and got the other shoe to me the n... Voir plus
This Cornish small business is an absolute gem of a find. It’s quickly become my go-to place for eco-friendly/sustainable gifts for friends and family. They stock a fab selection of brands and are ver... Voir plus
Ordered Vivobarefoot Women's Magna Lite WR SG for my daughter. Ordering & delivery was quick & easy. Got the wrong size but the returns & reorder process was easy & hasslefree. My daughter really plea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Magasin de puériculture
- Magasin de jouets pour enfants
- Magasin de vêtements et d'articles de plein air
- Magasin de chaussures
Écrit par l'entreprise
Welcome to Freedom To Explore established in 2017 - your trusted companion for all things related to outdoor family lifestyle. Our mission is to inspire families to embrace the magic of the great outdoors, creating lasting memories along the way. We're here to guide you on your journey, offering expert advice, resources, and curated products designed for adventurous families. Based in the picturesque town of St Ives Cornwall, you can visit us in person or shop online. Independent, Family Run and Women Owned. Formerly Little Goat Gruff
Coordonnées de contact
Freedom - High street, TR26 1RS, St Ives, Royaume-Uni
- 01736602880
- info@freedomtoexplore.co.uk
- freedomtoexplore.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Order fulfilled quickly- love my new…
Order fulfilled quickly- love my new Lenny Lamb Preschool and I got it at a great price

Réponse de Freedom To Explore
Excellent prices and fast delivery
Excellent prices and fast delivery. Well packaged items.

Réponse de Freedom To Explore
Lovely purchases - Little Dutch
Lovely purchases. High quality items. Great range of baby toys. Dispatched and received quickly. Well packaged in eco friendly packaging.

Réponse de Freedom To Explore
Great service and quick delivery.
Great service and quick delivery.
Quicker and cheaper than Amazon

Réponse de Freedom To Explore
Ridiculous custom charges
After spending over 100 euros, I got hit with a 30 euro custom charge on top which is ridiculous!
The fact these are not factored into the price or shipping cost is a joke, contacting customer service and they couldn’t be less helpful and basically saying it’s not their issue.
Don’t purchase if you live in ireland!

Réponse de Freedom To Explore
Great customer service
Great customer service!
Didn’t have the item i order in stock due to a stocking error and offered a similar one in replacement. We’re really nice about it.
Would recommend!

Réponse de Freedom To Explore
I placed two orders
I placed two orders, and I am happy with the quality of the products. I was notified of a refund and this was processed immediately. Very happy with LGG and will order from them again!

Réponse de Freedom To Explore
Highly recommended
Highly recommended.
Always glad to support this great local family business! Here's to a very successful year ahead for you all. Thank you!

Réponse de Freedom To Explore
Best packaged item I have bought all year
Great Patagonia jacket at a good price, it was easy to order, arrived on time, nicely packaged in a postage bag, not in a big half empty box.

Réponse de Freedom To Explore

Réponse de Freedom To Explore
Fantastic place to buy from
Fantastic place to buy from and amazing customer service. I contacted them because I was worried my item would not arrive in time due to the postal strikes so the upgraded my order it to first class free of charge to ensure it arrived on time . Great service will definitely buy from again.

Réponse de Freedom To Explore
Very clear categories and age/sizes
Very clear categories and age/sizes. Good clear pictures of items actually being worn so we can see what it’s actually like!

Réponse de Freedom To Explore
Stock not up to date on website.
Cancelled my whole order as all items were out of stock!
Clearly don’t have very good stock control and don’t keep their website up to date.
Didn’t contact me to explain, just received an e-mail advising me that my order had been cancelled.
Shouldn’t have been able to order the items in the first place.
Very poor service and very unprofessional.

Réponse de Freedom To Explore
Really poor customer service, will shop elsewhere in future
Really poor customer service. I ordered some items and used a discount code advertised on Facebook. A few hours later I get an email from Paris saying that it was advertised I couldn’t use the code and did I want to pay the extra. I asked how to pay, and expressed my disappointment. I went back and looked and the Facebook post had been edited a few minutes before I got my confirmation email (I would have been checking out or checked out I imagine) so I highlighted this and again asked how to pay the extra. Then she sent an email cancelling my order and pulling the ‘I’m a single mum spinning so many plates’ card. Well, from a single mum of 3, it doesn’t wash. She was so rude and I will shop elsewhere in the future. The code not being usable, don’t let it be usable. But cancelling my order after I correctly called her out - unacceptable.

Réponse de Freedom To Explore
Excellence at a difficult time
I ordered something quite complex from Little Goat Gruff and understood that there were supply problems. They kept me in the loop throughout and delivered my purchase in very good time and in good condition.

Réponse de Freedom To Explore
Helpful customer service
I placed an order which I didn’t realise was a pre order (my fault) I emailed customer service who responded straight away and were able to chase up my order and even upgraded my postage so I had it in time for my daughters birthday. Thank you so much! I would add that using the chat option on the site was a little confusing so if I’m doubt email them.

Réponse de Freedom To Explore
I should have dropped a star because…
I should have dropped a star because the delivery took a long time, but i realise its the royal mail strike, so not really your fault... Just remember to choose another method of delivery and you should be ok. The coat was gorgeous as expected, my son didn't stop wearing it since!

Réponse de Freedom To Explore

Réponse de Freedom To Explore
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







