Just wanted to jump on and change the review i gave. It was a poor review due to faulty item and company not responding, update for order number #22561. The company contacted us directly as emails we... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Lovely 3 piece tracksuit for 13 year old son. Good quality material and perfect fit. Struggle to find bottoms to fit him as he is tall but really slim. The waists are usually massive but Frequency l... Voir plus
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Incredible service! Missed my delivery due to being on holiday, the customer care team were quick responding my request and in no time had my new order shipped out to me with no hassle. Thank you!
L'entreprise a répondu
Not the best quality material, good fit and look nice but wash terrible. I have 4 tshirts and all are full of bobbles and pulls after 1/2 washed. Wouldn't buy again Edit - Hi i reached out on 16... Voir plus
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À propos de l'entreprise
- Magasin de vêtements de sport (activewear)
- Magasin de vêtements pour enfants
- Magasin de vêtements pour hommes
- Magasin de vêtements de sport
- Magasin de streetwear
Écrit par l'entreprise
Frequency, born in the heart of Liverpool, is dedicated to providing premium, high-quality activewear for men and children, designed for performance and accessibility. We believe that everyone deserves access to exceptional activewear without compromising on affordability. Our mission extends beyond clothing; we strive to cultivate a vibrant, supportive community, leveraging the power of movement to enhance both physical and mental well-being. Rooted in our local heritage, we are committed to giving back to the Liverpool community that inspires us. We actively partner with vital organizations like Sean’s Place, championing men's mental health and fostering open conversations. Through regular community events, we aim to create inclusive spaces that promote wellness, connection, and resilience. Frequency is much more than just a brand; it’s a movement. We are driven by the belief that physical activity is a catalyst for positive change, empowering individuals to achieve their fullest potential. By providing durable, stylish, and attainable activewear, we enable our community to embrace an active lifestyle, fostering mental clarity, and building stronger, healthier lives, right here in Liverpool. We are dedicated to making a lasting, positive impact, one workout, one event, one community at a time. Everything is energy and that's all there is to it. Match the frequency of the reality you want and you cannot help but get that reality. Together, we can raise our FREQUENCY!
Coordonnées de contact
Royaume-Uni
- info@frequencyuk.co.uk
- frequencyuk.co.uk
4,6
Excellent
269 avis
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Réponse de FREQUENCY
Hello Sue,
Thank you so much for your kind words! We truly value your support and are thrilled to have you as a part of our community. We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Bought the Frequency jogging tracksuit…
Bought the Frequency jogging tracksuit the material is alot better quality than i thought very good fit and very comfortable.
27 décembre 2024
Réponse de FREQUENCY
Hello Macca,
Thank you so much for your kind words! We truly value your support and are thrilled to have you as a part of our community. We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Brilliant quality and great customer service highly recommended !
I have purchased my son clothes from this brand before and have always been impressed by the quality.
I purchased my son another set for Christmas but the following day seen the Black Friday offer so re-purchased the item and some others. Sent and email received a reply quickly sent my order back and have been refunded with no problems.
New items have arrived and again I’m happy with the quality and size.
100% recommend this clothing brand and even better that the company is based Liverpool!! It’s good to support small businesses and even better you know you are getting great quality items. Thank you so much ❤️
2 décembre 2024
Avis spontané
Réponse de FREQUENCY
Hello Rachel,
Thank you so much for ordering with us again! We truly value your support and are thrilled to have you as a part of our community. We can't thank you enough for taking the time to submit this amazing feedback for us, and we look forward to seeing you again soon!
Best regards,
FREQUENCY
ordered 3 shorts and t-shirt Combo…
ordered 3 shorts and t-shirt Combo sets an a jacket that will work with both for a up and coming holiday..... the quality of the clothing and fit is right up there with some of the more popular brands... possibly even better then some of them.....my order was with me within 2days also... will be definitely ordering more stuff 5* rating
15 novembre 2024
Avis spontané
Réponse de FREQUENCY
Hello James,
Thank you so much for your kind words! We truly value your support and are thrilled to have you as a part of our community. We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Excellent customer service
Excellent customer service, with great communication and resolution services
Quality of clothing is excellent, will definitely purchase again
25 septembre 2024
Réponse de FREQUENCY
Hello Dawn,
Thank you so much for your kind words! We truly value your support and are thrilled to have you as a part of our community. We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Réponse de FREQUENCY
Hello,
Thank you for taking the time to leave a positive review!
Hope you have a great day!
Thanks,
Frequency
Réponse de FREQUENCY
Hello Stacey,
Thank you for leaving such a positive review!
We appreciate your continued support and look forward to seeing you again!
Thanks,
Frequency
Ordered a tracksuit for £125 for sons…
Ordered a tracksuit for £125 for sons birthday present, size was not accurate, returned for exchange only to be told cannot be refunded or exchange as price tag not there, had full proof of purchase and now I am stook with a tracksuit that is no use whatsoever, customer service is disgusting, sizes are total not accurate, would not order recommend ordering from here as the sizes are different from most similar brands, and they refuse to even exchange or refund on e purchased if size problems. Do not use this company as definitely not professional unlike other similar brands.
18 septembre 2024
Avis spontané
Réponse de FREQUENCY
Hello Camilla,
Thank you for taking the time to leave us a review. We’re sorry to hear about your experience as we always strive to provide the best possible service. We understand how this can feel frustrating for you but as stated on our website, these are our policies in place. As a goodwill gesture we would of accepted the return if one of the items were missing the tags while being tried on but unfortunately it was a full 3 piece tracksuit that also shown strong signs of wear. We would always love the opportunity to welcome you back to shop with us again. If you have any other queries please contact our customer service team.
Best regards,
FREQUENCY
Material is of good quality
Material is of good quality . Shorts are great but t shirts are way too short . An XL in Under Armour has more length
27 août 2024
Réponse de FREQUENCY
Hello James,
Thank you for taking the time to leave us a review! We are thrilled to hear that you are happy with our quality. Furthermore, we are sorry to hear that you found our t-shirts too small in length and this is not something that has ever been brought to our attention. Maybe the size up would be more suited for you? We would love to see you shop with us again as customer satisfaction is our number one priority.
Best regards,
FREQUENCY
Réponse de FREQUENCY
Hello Tina,
Thank you so much for taking the time to leave us great feedback! We truly value your support. We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Amazing quality
Shipping was fast, got the product and the quality’s amazing, fits very nice too! Thankyou guys
27 août 2024
Réponse de FREQUENCY
Hello Mitchell,
Thank you so much for your kind words! We truly value your support and are thrilled to hear that you had an amazing experience all round. We can't wait to welcome you back soon!
Best regards,
FREQUENCY
The tracksuit that I ordered fitted…
The tracksuit that I ordered fitted perfectly fast delivery and once again stunning track 👍
27 août 2024
Réponse de FREQUENCY
Hello Luke,
Thank you so much for taking the time to leave us great feedback! We truly value your support and are thrilled to have you as a part of our community. We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Réponse de FREQUENCY
Hello Demi,
Thank you for your positive review!
Hope you have a great day!
Thanks,
Frequency
Very pleased with all the purchases I…
Very pleased with all the purchases I have made. Had a little mishap with a pair of shorts but the issue was sorted quickly and customer service was excellent, once again thank you! I will continue to buy from frequency as the quality is brilliant and delivery is fast!
19 juillet 2024
Avis spontané
Réponse de FREQUENCY
Hello Holly,
Thank you for your recent purchase with Frequency!
We are so happy to hear we have met your expectations, and you are impressed with the fast delivery!
Thank you for your continued support!
Réponse de FREQUENCY
Hello Lauren,
We're delighted to hear you were so impressed with our delivery speed!
Thank you for your kind words and continued support.
Thanks,
Frequency
Great quality for the price a step up on other similar brands
Great quality , great features on the pieces that other brands don’t have , price wise similar brands don’t compare to it.
24 juin 2024
Réponse de FREQUENCY
Hello Phillip,
Thank you for your positive review, we appreciate your kind words and are delighted that you're happy with your purchase.
We look forward to seeing you rep Frequency in the future!
Thanks,
Frequency
Frequency is By far the best material…
Frequency is By far the best material I’ve worn when it comes to the big brands . Wide range of colours and sets cannot recommend enough, very comfy and all fits perfect
1 juin 2024
Avis spontané
Réponse de FREQUENCY
Hello Jordan,
We're so glad to hear you loved the material!
We appreciate your kind words and are delighted that you're happy with your purchase.
Thanks,
Frequency
Some of the best quality kit I've had…
Some of the best quality kit I've had in a long time. I love how the shorts and tees fit especially. Fitted but not skin tight or too baggy around the waist. Fits your shape naturally. Washes well and still feels brand new. Really happy with everything!
20 juin 2024
Avis spontané
Réponse de FREQUENCY
Hello Dan,
Thank you for your incredible review!
We're over the moon to hear you're loving your new purchases. We strive to create high-quality products that fit perfectly and help you feel confident during your workouts.
We appreciate your continued support and look forward to seeing you rep Frequency for many years to come!
Thanks,
Frequency
Réponse de FREQUENCY
Hello Sharon,
Thank you for your kind review. We couldn't achieve any of this without the support!
Thanks,
Frequency
Highly recommend!
Great clothing for children.
Comfortable, breathable, washes great and dry quickly. Perfect for sporting activities as well as everyday wear.
My children have a variety of colour ways which are always complimented on.
Very prompt delivery. Highly recommend!
18 juin 2024
Avis spontané
Réponse de FREQUENCY
Hello Tam,
We appreciate your kind words about our products!
We're so pleased to hear you're happy with the quality of our clothes and the speed of our delivery service.
We appreciate your support.
Thanks,
Frequency
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