I received a very professional and empathetic service from these people. At my lowest ebb they helped me get organised, advised me and generally took a huge weight off my shoulders. Could not have... Voir plus
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Lisez les avis des autres
I have used FSUK for a number of years and I have always received a great service and can recommend them to anyone who might need help and advise. My financial circumstances just recently changed and... Voir plus
Excellent service and a great company to assist settle debts. No pressure no hard sell. Professional advice given either by phone or WhatsApp. I will be dept free within the next few months having bee... Voir plus
Kind, helpful and non judgmental about my situation. Feel they are on my side and at the end of the phone whenever I need them. There is an annual review and they care only for my well being and makin... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Fresh Start UK has provided expert debt advice to over 12,000 customers since 2009. We specialise in helping customers manage their debts and becoming debt-free. We are authorised and regulated by the Financial Conduct Authority and offer a range of solutions to deal with unsecured debts. We offer a friendly, fast and non-judgemental service.
Coordonnées de contact
Fourth Floor, 48-50 Lowgate, HU1 1EN, Hull, Royaume-Uni
- 01482 247999
- contactus@freshstartltd.com
- freshstartltd.com
4,9
Excellent
2 k avis
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Amazing people and amazing company
The reason why this compan provides an excellent srevice is because of its people. It looks like that all the advisors are amazing, efficient and really nice people to deal with. There are many names to mention but the ones to refer here are Aron and especially Weronika Golebiewska, who is a reall asset to the company. She is vert understanding, supportive and hardworking.
13 janvier 2026
Réponse : Fresh Start UK
Thank you so much for your wonderful review, Zhanna.
We're truly grateful for your kind words and so pleased to hear that you’ve had such a positive experience with our team.
We're especially glad to hear that Aron and Weronika made a strong impression. Your recognition means a lot, and we’ll be sure to pass on your kind feedback. Weronika is indeed a valued member of our team, and we’re proud to have her.
If you ever need anything, we’re always here to support you.
Wishing you all the very best!
Happy not happy
I’m appreciative that fresh start helped me when I got into financial difficulty however they pay my creditors less than their fee they take
13 janvier 2026
Réponse : Fresh Start UK
Thank you for your review, Marie, and for acknowledging the support we've been able to provide during your financial difficulties. We’re truly glad to have been there when you needed help.
That said, we understand your concern about the fees and how your payments are distributed. Our fees are always outlined clearly at the start of your plan and are designed to cover the ongoing management of your account, including negotiating with creditors, dealing with correspondence, and providing continued support throughout. We will never take more from you for a management fee than what is being distributed to your creditors. After a quick check of your account, I can see that the bulk of your monthly payment (75%) is being distributed to your creditors from each payment you make.
If you’d like a detailed breakdown of how your payments have been allocated or want to review your plan, we’d be happy to go through this with you. Please don’t hesitate to get in touch. We’re here to help.
Wishing you all the best, and thank you again for your feedback.
Becoming debt free
Great company to hold your debts with handled with great customer service of real people who understand that you just want to get debt free im nearly there and it feels great definitely would recommend this company
13 janvier 2026
Réponse : Fresh Start UK
Thank you for your fantastic review, Sojourner. We're so pleased to hear that you're nearly debt-free. That’s an incredible achievement, and we're proud to have supported you on the journey.
It means a lot to know that our team made you feel understood and well looked after throughout.
Thank you for your recommendation, and if you ever need anything, we’re always here to help.
Wishing you all the very best in this exciting next chapter!
Very good experience with Fresh Start…
Very good experience with Fresh Start UK
Very friendly very cooperative always helpful
13 janvier 2026
Réponse : Fresh Start UK
Thank you for your review, Vikas!
We're really pleased to hear that you’ve had a very good experience with us and found the team friendly, cooperative, and helpful.
We’re always here to support you whenever you need us.
Wishing you all the very best!
Réponse : Fresh Start UK
Thank you for your review, Jayne! We're so glad to hear you’ve experienced great customer care.
Providing friendly, supportive service is what we strive for, and it’s lovely to know that it came through in your experience.
If you ever need anything, we’re always here to help. Wishing you all the best!
Réponse : Fresh Start UK
Thank you for your review, Gordon! We're really pleased to hear you’ve found our team lovely to deal with.
It means a lot to know we’ve made a positive impression. If you ever need anything, we’re always here to help.
Wishing you all the best!
Fresh start have been a excellent help…
Fresh start have been a excellent help for me as brilliant service great communication a less stressful way of managing my debts really appreciate there service
13 janvier 2026
Réponse : Fresh Start UK
Thank you for your great review, Larry! We’re so pleased to hear that Fresh Start has made managing your debts less stressful and that you’ve found our service and communication to be excellent.
It means a lot to know we’ve been able to support you in a way that made a real difference.
If you ever need anything, we’re always here to help. Wishing you all the very best!
Very happy with the service they helped…
Very happy with the service they helped me through every step to get debt free and was always very friendly and I was happy that they had numerous different ways to contact them and were quick to respond. Thank you for everything!
7 janvier 2026
Réponse : Fresh Start UK
Thank you for your fantastic review, Becky.
We're so glad to hear that you felt supported every step of the way and that our team was friendly, responsive, and easy to reach.
It's wonderful to know we helped make your journey to becoming debt-free a positive one.
Thank you for trusting us, and if you ever need anything in the future, we’re always here to help. Wishing you all the very best!
Réponse : Fresh Start UK
Thank you for your review, Andres! We're really pleased to hear that you’ve found our handling of your DMP professional and supportive.
It’s always our aim to make the process as smooth and reassuring as possible. If you ever need anything, we’re always here to help.
Wishing you all the best!
Réponse : Fresh Start UK
Thank you for your review! We're so glad to hear that you've found our team helpful and friendly.
We're always here to support you whenever you need us. Wishing you all the very best!
Réponse : Fresh Start UK
Thank you for your review, Andrew!
We're really pleased to hear that you’ve had such a positive experience and felt well supported.
We’re always here to help however we can. Wishing you all the very best!
Fantastic people to help you with out…
Fantastic people to help you with out of control debits fresh start have been a gods end I’m nearly clear of debit without them on my side I wouldn’t be where I am today.
9 janvier 2026
Avis spontané
Réponse : Fresh Start UK
Thank you for your amazing review, Phil! We're truly honoured to have been part of your journey and so pleased to hear you're nearly debt-free.
It means a lot to know that our support made a real difference when things felt out of control.
If you ever need anything, we’re always here for you. Wishing you all the very best in this next chapter!
Very helpful and always there if you…
Very helpful and always there if you have any questions or queries
13 janvier 2026
Réponse : Fresh Start UK
Thank you for your review, Mark.
We're so pleased to hear that you've found our team helpful and always available when you need support.
If you ever have any questions or need anything in the future, we’re always here to help. Wishing you all the best!
Relieve your Stress over Debt
Fresh Start manages your debt from start to finish, communicating with all creditors on your behalf and ensuring everything is handled properly and efficiently. By taking over these responsibilities, Fresh Start relieves you of the worry, stress, and uncertainty that often come with debt, allowing you to move forward with confidence.
13 janvier 2026
Réponse : Fresh Start UK
Thank you for your thoughtful review, Anita! We're so pleased to hear that we have helped relieve the stress and uncertainty around managing your debts.
Taking that weight off your shoulders and giving you confidence to move forward is exactly what we aim to do.
If you ever need anything, we’re always here to support you. Wishing you all the very best!
Réponse : Fresh Start UK
Thank you for your review, Ian.
We're really glad to hear you found our support helpful.
If you ever need anything else, we're always here to help. Wishing you all the best!
Réponse : Fresh Start UK
Thank you for your review, Peter.
We're really pleased to hear that you have consistently experienced great and prompt service.
If you need anything, we're always here to help. Wishing you all the best!
Excellent information very kind
13 janvier 2026
Réponse : Fresh Start UK
Thank you for your review, Kati
We're really pleased to hear that you have found value in the information and advice we have provided.
If you need anything, we're always here to help. Wishing you all the best!
Excellent service
13 janvier 2026
Réponse : Fresh Start UK
Thank you for your review, Kevin.
We're really pleased to hear that you’ve had such a positive experience with us.
Providing excellent customer service to our customers is what we strive for.
We’re always here to help however we can. Wishing you all the very best!
Fresh Start have helped me enormously
I am more than pleased that you took over my account when Eurodebt, who I was with, ceased trading, and I thank you for all your help.
13 janvier 2026
Réponse : Fresh Start UK
Thank you for your kind review, Peter.
We're so glad to hear that we’ve been able to support you since taking over your account from Eurodebt.
It means a lot to know that our help has made a real difference, and we’re truly grateful for your continued trust.
If you ever need anything, we’re always here to help. Wishing you all the very best!
Réponse : Fresh Start UK
Thank you for your review, Marion and Gary! We're really pleased to hear that you’re happy with the service we have provided to you.
If you ever need any support, we’re always here to help. Wishing you both all the very best!
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