I received a very professional and empathetic service from these people. At my lowest ebb they helped me get organised, advised me and generally took a huge weight off my shoulders. Could not have... Voir plus
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Lisez les avis des autres
I have used FSUK for a number of years and I have always received a great service and can recommend them to anyone who might need help and advise. My financial circumstances just recently changed and... Voir plus
Excellent service and a great company to assist settle debts. No pressure no hard sell. Professional advice given either by phone or WhatsApp. I will be dept free within the next few months having bee... Voir plus
Kind, helpful and non judgmental about my situation. Feel they are on my side and at the end of the phone whenever I need them. There is an annual review and they care only for my well being and makin... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Fresh Start UK has provided expert debt advice to over 12,000 customers since 2009. We specialise in helping customers manage their debts and becoming debt-free. We are authorised and regulated by the Financial Conduct Authority and offer a range of solutions to deal with unsecured debts. We offer a friendly, fast and non-judgemental service.
Coordonnées de contact
Fourth Floor, 48-50 Lowgate, HU1 1EN, Hull, Royaume-Uni
- 01482 247999
- contactus@freshstartltd.com
- freshstartltd.com
4,9
Excellent
2 k avis
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Because they have been helping me to…
Because they have been helping me to get debt free for a well now and been very helpfull
9 janvier 2026
Avis spontané
Réponse : Fresh Start UK
Thank you for your review, Darryl! We're so glad to hear that we've been able to support you on your journey toward becoming debt-free.
It's great to know you've found the service helpful. We're here for you every step of the way.
Wishing you all the very best as you continue moving forward!
My support and stress saver
I have had all the help I needed when I felt like all the chips are down
13 janvier 2026
Réponse : Fresh Start UK
Thank you for your heartfelt review, Kathleen. We're so glad to hear that we were able to support you during such a difficult time.
Knowing we've helped ease your stress and been there when things felt overwhelming means a lot to us.
If you ever need anything, we’re always here to help. Wishing you all the very best!
I have been with Fresh Start for…
I have been with Fresh Start for several years and have found them to be a professional and reliable service. Nothing is too much trouble and always available to give an answer or advise.
13 janvier 2026
Réponse : Fresh Start UK
Thank you for your lovely review, Sophia! We’re so pleased to hear that you’ve found our service professional and reliable over the years.
It means a lot to know that we’ve been able to support you whenever needed and that nothing has felt like too much trouble.
If you ever need anything, we’re always here to help. Wishing you all the very best!
I’ve been with fresh start for a while…
I’ve been with fresh start for a while and I can’t fault them at all they listen to you and help with your debts and do not judge you
If you ring them up they are so friendly towards you and help you with your problem you don’t have to go into much detail
When it’s time for your review they explain every step and go through with everything to make sure your happy and can afford the payment but even after a while if things change you can ring and once again no judgement on you
Yes you have to pay a fee but with all the work they do I don’t mind paying it
So if your struggling with debt please ring them and they will help you
13 janvier 2026
Réponse : Fresh Start UK
Thank you so much for your thoughtful and heartfelt review, Tracie. We're truly grateful for your kind words and continued trust in us.
It means a great deal to hear that you’ve felt listened to, supported, and never judged throughout your time with us; that’s exactly the experience we want every client to have.
We’re glad the review process has felt clear and comfortable for you, and it’s great to know you feel the service and support are worth the fee.
If you ever need anything, we’re always just a call away. Wishing you all the very best, and thank you again for your recommendation!
It’s a fantastic that you don’t have to…
It’s a fantastic that you don’t have to worry about paying different bills thank you so much
13 janvier 2026
Réponse : Fresh Start UK
Thank you for your review, Ann.
We're so glad to hear that having everything managed in one place has made things easier and less stressful for you.
It’s our pleasure to support you, and if you ever need anything, we’re always here to help. Wishing you all the very best!
Great customer service
Great customer service. Fresh start always reassure you. We never feel we are on our own.
13 janvier 2026
Réponse : Fresh Start UK
Thank you for your lovely review, Valerie! We're so pleased to hear that you've felt reassured and supported throughout your journey with us.
It's really important to us that you always feel supported and know there's someone here to help when you need it.
Wishing you all the very best!
I’m more happy from Fresh Start UK…
I’m more happy from Fresh Start UK Company.
Many Thanks.
Mustafa
13 janvier 2026
Réponse : Fresh Start UK
Thank you for your kind review, Mustafa! We're so glad to hear that you're happy with the service from us.
It means a lot to us, and if you ever need anything, we're always here to help.
Many thanks again, and all the very best to you!
Best i ever did
Best i ever did
No worries any more
The looking after me
Always helpfull and polite
13 janvier 2026
Réponse : Fresh Start UK
Thank you for your lovely review, Heidi! We're so glad to hear that choosing Fresh Start has brought you peace of mind.
It's great to know you feel looked after and supported. Our team always aims to be helpful, polite, and here when you need us.
Wishing you all the very best, and thank you again!
Ed was great
Ed was great, he put my mind at ease and explained everything in detail.
8 janvier 2026
Avis spontané
Réponse : Fresh Start UK
Thank you for your kind review, Sophie! We're so pleased to hear that Ed was able to put your mind at ease and clearly explain everything to you.
We’ll be sure to pass your lovely feedback on to him. If you ever need anything, we’re always here to help.
Wishing you all the very best!
Great experience in general
Great experience in general. All people were very helpful and compassionate at all times. They took time to listen to me and were very helpful at each stage. All went very quick and smooth and my life changed to better finally. Highly recommend!!
27 novembre 2025
Avis spontané
Réponse : Fresh Start UK
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience and that our team supported you with care and compassion throughout.
It's fantastic to know that everything went smoothly and that you’re now in a better place. That’s exactly what we aim to achieve for every person we help.
Thank you for your recommendation, and if you ever need anything in the future, we’re always here for you. Wishing you all the very best!
Very professional
Good company very helpful and polite staff would recommend to anyone
17 décembre 2025
So helpful in every way got me sort…
So helpful in every way got me sort writhing 14 months would highly recommend if needed
10 décembre 2025
A fresh start …
I was very pleased with the way I was spoken to and
The help i received, felt a lot better by speaking to
Fresh Start, put my mind at rest Tom was a gentleman and pleasure to talk to
5 décembre 2025
Avis spontané
Good debt advice for helping people
Good debt advice for helping me to sort my debts out they are doing really well thank you so much for helping me
25 novembre 2025
Avis spontané
Tom was absolutely brilliant!he made…
Tom was absolutely brilliant!he made the whole process so easy and stress free!I would recommend this team 100%
24 octobre 2025
Avis spontané
Great service
Made me feel really at ease,I suffer with anxiety so usually struggle on the phone tom was great , looking forward to not stressing each month over money
25 novembre 2025
Avis spontané
Very understanding
Very understanding
Easy to talk to
Simple process to set up
21 novembre 2025
Avis spontané
Excellent advise and service from Tom
Excellent advise and service from Tom
This as lifted a big weight off my shoulders and the plan in place is great for me at the moment all in all this experience is a welcome relief for me thanks again.
20 novembre 2025
Avis spontané
Peace of mind at the end of the line.
The staff I spoke with were clear about my options.I was given answers to all my questions.
I feel more confident about what i am doing and i can feel happy about the future.Its quite involved due to the nature of the service but i never felt rushed and i could ask questions.At the end of the call i feel much more at peace and believe that i have a way to manage my debts.They were friendly and understanding.
19 novembre 2025
Avis spontané
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