Friars Avis 

159
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent. I wanted to send some special chocolates to an aunt who’s having 2 cataract operations at 100. She’s delighted with them. I realised I had made a mistake on the order by not putting my a... Voir plus

Noté 5 sur 5 étoiles

I wanted a little birthday treat gift for a friend and Friar's had exactly the thing. The order was straightforward to place and arrived at my friend's address within a couple of days. Most importantl... Voir plus

Noté 5 sur 5 étoiles

Hi, I've just placed my second order with friars, after my first order which came quickly and well packaged . The chocolates that I had order were all coffee based because I love coffee chocolates an... Voir plus

Noté 5 sur 5 étoiles

I ordered these chocolates out of curiosity for myself. They did not dissapoint! Beautifully presented chocolates that tasted amazing and indulgant! Arrived swiftly and with a description card of wha... Voir plus

À propos de l'entreprise

  1. Artisan chocolatier
  2. aussi dans
  3. Chocolatier

Écrit par l'entreprise

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

159 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(159)

98 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I wanted a little birthday treat gift…

I wanted a little birthday treat gift for a friend and Friar's had exactly the thing. The order was straightforward to place and arrived at my friend's address within a couple of days. Most importantly, the chocolates were delicious and very well received!

4 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

I purchased several assortments of…

I purchased several assortments of vegan chocolates as i always do for my grandson who has a dairy allergy. 4 of these pkts were dated only to October one to November. When i pointed out this ( they were for xmas and no discounts applied for short dates) i was told i had to pay my own postage to return them. This was prohibitive in costs. I asked again for a pre paid return label as a loyal repeat customer and was refused again. I will purchase these chocolates now direct from KAKAO. Im disgusted and upset by FRIARS response to a reasonable request.

8 septembre 2026
Avis spontané
Logo de Friars

Réponse de Friars

Hi Jane,
Thank you for taking the time to leave your feedback. We aim to ensure all of our confectionery arrives within safe Best Before guidelines, and we apologize for any disappointment regarding your gifting plans. As advised, our standard policy requires customers to cover return shipping for non-faulty items. While we understand this wasn't the outcome you were hoping for, we appreciate your past custom and wish you all the best.

Kind Regards
Friars

Noté 5 sur 5 étoiles

Once again I have received outstanding…

Once again I have received outstanding quality and delivery from Friars , I can tell you that all the chocolates I have ordered over time are all delicious and never had any complaints from the gifts I have given people.
Definitely recommend to each and everyone of you to give Friars a try

11 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I cannot praise this company enough

I cannot praise this company enough, I placed an order a few weeks ago and one of the boxes of chocolates had some leakage at the corner of the box, I phoned customer services, I received a replacement the very next day and was allowed to keep the chocolates that had the leakage, it was a large box and the chocolates were totally fine, it was for a gift, so I couldn’t give it as a gift because of the small leakage.
I couldn’t believe they sent another box by special delivery so I would receive it the next day.
The chocolates are amazing and I have already ordered again and will buy all my Xmas chocolates from Friars
I couldn’t recommend Friars enough

8 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I recently bought some whole cherry…

I recently bought some whole cherry chocolates with Kirsch and they are absolutely delicious! They arrived quickly and well packaged. I have been impressed with Friars this time and always in the past.

9 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect in every way

Perfect in every way. My elderly sister will only eat Friars cointreau truffles - no-one else comes anywhere close. Thank you for sorting out her Christmas and birthdays.

10 août 2026
Avis spontané
Noté 4 sur 5 étoiles

Lovely selection of handmade…

Lovely selection of handmade chocolates, taster bundles offer good value and a chance to try something different. I love dark chocolate and Friars have an excellent selection. Ordering online was easy, great customer service from ordering to delivery. The chocolates are divine, bought as a treat for family and me, I will be treating us again often, as they're so good!

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Sugared almonds cube.

Easy website to use, found product I wanted, ordered it and it arrived in good time ie within 4 days, well packaged and undamaged. Product bought for personal use and is being enjoyed by me.

25 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Friar's chocolates are delicious

I've ordered from Friar's several times over the last few years for a birthday gift. The order is delivered fairly quickly and the chocolates are always enjoyed. Good quality and delicious. Will definitely order again

10 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Friars Orange Creams sent as a gift to…

Friars Orange Creams sent as a gift to my dear Mother.
I know she enjoyed them. All Friars chocolates I have ever sent as gifts are guaranteed to bring a smile. Excellent quality and super delicious. Many thanks .
Michael in Gwynedd.

1 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent.

Excellent.
I wanted to send some special chocolates to an aunt who’s having 2 cataract operations at 100. She’s delighted with them.
I realised I had made a mistake on the order by not putting my aunt’s address. However, emailed Friars who sorted it out….total stars all round.
Definitely use Friars their service is fantastic as are their chocolates. 👏🏻

5 septembre 2026
Avis spontané

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