FRISKA DESK Avis 59

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

i unexpectedly found this cable tray. not knowing they even existed. I was quiet surprised to see it fits most desks so decided to try one myself ...oh boy am i glad i did almost 70 cables tucked awa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent quality desk, and great customer service by Dani. I took samples about 8 months ago, then Dani followed up which was timely as I never got around to ordering beforehand. My only very small n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Other reviews pointed out how helpful Mike is and he was so with my order. He called me up to talk through the desk options and helped me choose the right configuration. The desk arrived promptly but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had the opportunity to take advantage of a package deal for one of their standing desks. Mike and the team were extremely helpful with all emails during the design stage being answered swiftly. The de... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Informations provenant de diverses sources externes

Top quality Swedish standing desks with top quality service


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

59 avis

5 étoiles
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2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Great desk, great service

Excellent desk, very high quality and the purchasing process was a dream. I opted for the engineer to construct the desk and install it. He arrived on time and completed the job in 40 mins or less. Less than 4 days from order to install.

1 mars 2021
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Réponse de FRISKA DESK

Hi Scott, thank you for taking the time to leave a review and share your experience. We're glad to here you had a speedy delivery and the installation was a piece of cake! Keep moving and stay safe :)

Noté 5 sur 5 étoiles

Outstanding Quality and Service

I very rarely leave reviews for anything!

However, Friska Desk really deserves it.
I purchased a table with a black frame and a few accessories.

1. I realized I bought the wrong size table the next morning and I called up the main office where they managed to pull out the table from the delivery driver's truck and they proceeded to ship me out the bigger size that I wanted the next day. I received a secure email to pay the difference and it only took 2 minutes.

2. Once received, I put up the table using the instructions manual and their youtube video (the video should show more steps and be more detailed) but it was manageable. I actually spent approx 2 hours doing it, and when finally done, I got an error message (E25 and then E60) which meant the legs wouldn't work and the table was at its lowest positions not usable.

This was on a Wednesday night.
I called up the next day and explained my frustration to Mike and said I'm not happy. I was asked to hang up and that their engineer Adrian would call me in 10 minutes, which he did.

Spoke to him and explained the situation which he understood straight away and said one or both of the legs may need to be replaced and that he cannot do this until Monday.

however, I had planned to take the weekend to completely set up my home office and get on with my work, I also really struggle with bad posture and have been experiencing very bad back pain (one of the reasons for going for this table in the first place) so I was not listening to any reasoning and insisted this gets fixed before the weekend.

Mike and Adrian as annoyed as they may have been with me agreed that Adrian would drive down Friday morning which is a 7 hour round trip for him to my home and replace the faulty leg.

Adrian was here at 8 am this morning to fix everything and even made sure the table was perfectly clean before leaving, a true testament to their customer service.

The table itself is absolutely beautiful and I use it while sitting and standing. the quality of the wood is better than I expected and much better than the images on the website (get better images guys they don't do it justice at the moment)

I was not offered any discount or incentive to leave this review...but I really believed the guys and the company deserved to receive this.

Thank you.

19 février 2021
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Réponse de FRISKA DESK

Hi Ray,

Firstly, thank you for leaving such a detailed review of your experience and the product. it means a lot to us that you've decided to share it with other people. I know taking time out to leave a review is difficult but it does mean so much.

We have some amazing people in our team, and we always go that extra mile to accommodate anything that doesn't go right or where there are special requests that you wouldn't get with other companies.

Thank you for being awesome, and welcome to the FRISKA family!

Noté 5 sur 5 étoiles

Wish we’d bought one sooner

Our desk arrived this week and it’s great. It arrived on time, and was easy to put together. I’m now wondering why we didn’t get one sooner

20 janvier 2021
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Réponse de FRISKA DESK

Hi Heather, thank you for taking the time to leave a review. We're glad that you've been able to start enjoying your new desk. Take care and keep moving.

Noté 5 sur 5 étoiles

Awesome WFH desk with great…

Awesome work from home desk with great electric control for adjusting height. Great quality materials and finish. Easy to put together. Fast delivery.

10 janvier 2021
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Réponse de FRISKA DESK

Hi Lance, we're all happy to be able to welcome you to the FRISKA family. Thank you for sharing your experience, and we're glad that everything is going well. Keep safe and moving!

Noté 5 sur 5 étoiles

Top quality desk and excellent customer service

Top quality desk and excellent customer service. After a lot of research on different companies I opted for Friska desk. The desk is excellent quality and is really quiet when operating. The build quality is very sturdy even when lifted very high, there is no wobbling. I opted for the bundle as seemed the best value, the updated control unit is neat and looks smart, good to have ability for preset heights. The cable tray is very sturdy and keeps all the annoying cables hidden neatly away. I would def recommend watching the really helpful build videos on their site as the instructions provided are not great. I built the desk on my own in around an hour but if you can have two people it would be better as the desk is heavy. Mike at Friska was so helpful both before and after my purchase and it was this that made me choose Friska. I also ordered a few free desk top samples, which arrived quickly, to help decide which finish to have. Don’t be put off when the samples arrive as you can see the inside of the laminated wood, the finished desk top is great quality and looks lovely.
My only negative point is my white desk frame had a chip in the paint which is annoying but I did not contact Friska about this as I needed the desk and couldn’t be bothered to send it back. I’m sure I was just unlucky as the desk is very well packaged.

4 janvier 2021
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Réponse de FRISKA DESK

Hi Sean, thank you for sharing your experience and your positive feedback. We're sorry to hear that your desk did not arrive in perfect condition, we do have stringent checks before desks leave on their journey to you. We appreciate that you did not want to tell us straight away, however, we're sending out one of our standing desk mats as a thank you for being part of the FRISKA family and to complete your workspace setup. Keep safe and moving!

Noté 5 sur 5 étoiles

Stop thinking about buying a Friska Standing Desk....just do it! You will not regret it!

I have been using my new Friska Stockholm standing desk for almost a month and absolutely love it! It has changed my home office experience completely - I bought the Stockholm bundle and Kalix Twin Monitor Arms and could not be happier.
Delivery was fast, everything was well packed and extremely high quality, really solid and sturdy but still very stylish. Assembly was pretty straightforward and there are clear instructions and videos to help. Excellent customer service and quick friendly responses from Mike made the whole experience very enjoyable. I had been thinking about buying this desk for months, it seemed quite expensive especially compared to IKEA's standing desks but I am so pleased I went ahead - there is no comparison, the Friska desk is in a league of it's own. Only problem is there is a bit of desk envy in our office now!

24 décembre 2020
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Réponse de FRISKA DESK

Hi Gill,

Thank you for coming back and sharing your experiences. We're all super happy that you're enjoying your new desk and turning heads with your colleagues! Keep on moving and enjoying your new workspace.

Noté 5 sur 5 étoiles

Fantastic product and service, 10 year warranty!

I've used Friska for multiple desks now, both for in the office and more recently in my home office! I can't praise them enough - brilliant quality, made in Sweden, next day delivery every time - well done guys!

Another thing that I have found is that Friska seem to be the only desks that have a decent warranty of 10 years.

I've had another brand in the past (Yo-Yo) and it doesn't even begin to compare with the quality of the Friska desks - it was noisier and badly constructed.

Will continue to use Friska, and tell all my associates and friends to do likewise!

23 décembre 2020
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Réponse de FRISKA DESK

Hi James, you've put a smile on all of our faces today! Thank you for your positive feedback and for coming back to us. We put a lot of effort into making sure we can deliver on our incredible products and service, and it is really nice to hear it gets well received. Have a lovely and safe Christmas, and good luck to you in the New Year. From the FRISKA team.

Noté 5 sur 5 étoiles

Superb service. This is what a business should be.

Superb service. Order placed on Wednesday with some customization, on the following day the desk was already delivered. I have had a chat with the staff for some questions before ordering and they even emailed me back asking to confirm the correct customization details before I was able to email them with the details discussed by phone. Isn't this great customer care and service? Regarding the desk, you understand it is sturdy since the moment you assemble it, actually since they deliver it as each part is extremely heavy. If you are looking for a sit-standing desk, really look no further. Highly recommended. Out of the 5 stars I would give 10!

12 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

wo weeks in, this is one of the best purchase to setup my home office. Robust, good finishing and fairly easy to assemble. At the end I had no space for the CPU holder, but communication with Friska were fast and smooth on getting it refund. The product and service you get justify its premium price.

Few tips for people who are consider ordering:

1. You can order desk finish for free from their website first, if you are unsure what color/finish suit your home
2. I didn't get any tools in the pack, fortunately I have what I need to assemble it. (2-3 different size allen keys & standard screwdriver)
3. Keep original packaging in case you might refund (Check refund policy, as desk and frame's policy is different to other parts)

9 décembre 2020
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Réponse de FRISKA DESK

Thanks Stev! Keep moving and stay safe.

Noté 5 sur 5 étoiles

Rare gem of a company with excellent product

Excellent company! The whole buying experience was a pleasure from top bar personal communication throughout to sending out samples to safe and fast delivery of the product. Extremely quick in answering any queries that I had and sending out a very premium product in a very prompt manner. A rare gem of a company that many others could learn from! I can not rate my experience with dealing with them any higher and the least I can do is write this review. Thank you Friska Desk!

30 novembre 2020
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Réponse de FRISKA DESK

Mondays are always better when you wake up to a lovely review! Thank you for choosing us, Chris. We hope you continue to enjoy your desk for years to come. Keep moving and keep safe. Devon.

Noté 4 sur 5 étoiles

I love it

The desk is perfect, I love it. Easy to assemble, the wood is beautiful, and the motors work perfectly. Does not wobble as I read in other reviews.
I leave a 4 star rating because the delivery guy just left it on the street, and also left us a wooden crate for us to get rid of.

10 novembre 2020
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Réponse de FRISKA DESK

Hi Sara, thank you so much for leaving a review. I'm glad that you're now enjoying your new desk! I understand your experience with the pallet service. This is because everything was dispatched together. It's the most economical way for multiple heavy items to be delivered. However, I take on board your frustration and we'll see how this is can be better communicated in future. Devon

Noté 5 sur 5 étoiles

High quality standing desk arrived NEXT…

High quality standing desk arrived NEXT DAY. The finish of the table top is excellent. Would recommend to anyone.

23 juillet 2020
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Réponse de FRISKA DESK

Hi Ben,

Thank you again for ordering from us. We're glad that you're happy with the quality finish of our table tops. Keep safe!

Noté 5 sur 5 étoiles

Recently purchased the Stockholm…

Recently purchased the Stockholm Standing desk plus a few addons. Items arrives within a couple of days and in great condition. Considering I am useless at DIY and been know to struggle with Ikea stuff I found the assembly very easy even on my own although heavy the desk was manageable.

As for the quality, cannot fault and very surprised in all honesty how sturdy the desk is at my standing height of 110cm - I am using a dual Arm monitor Setup and the screens do not wobble anymore than when on my previous sitting desk. The desktop is excellent and feels more like solid wood rather than manufactured.

Very impressed overall and several recommendations to colleagues have been made.

25 juin 2020
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Réponse de FRISKA DESK

Hi Chris,

You've become a DIY legend! We're glad you're been benefiting from stability of the frame. There's nothing worse than wobbling when you're typing!

Noté 5 sur 5 étoiles

I've had the desk a couple of weeks now…

I've had the desk a couple of weeks now and I absolutely love it. The electric mechanism works well, the desk is solid and robust and I can't fault it. The customer service from Mike at every stage of my purchase, from before I decided to buy it right through to a query when I was building it was superb and meant that the delivery glitch (due to the delivery company only) and an issue with building the desk didn't matter at all as they were sorted by Mike instantly.

11 mai 2020
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Réponse de FRISKA DESK

Thank you again for your positive feedback. We're happy to help out!

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