Fulfillable Avis 54

They have been super reliable and professional from the get go. Highly recommend their service.

Shoutout to Seby and the team!

We've been working with Fulfillable for a few months now, and it has honestly felt nothing short of miraculous. From the very straightforward set up, to the superb support from our wonderful customer service contact and including the guys in the warehouse when we've dropped off stock - absolutely everyone we've encountered at every step of the journey so far has been brilliant. Our orders are packed accurately and with lightning speed, and when we need help from the warehouse with shuffling stock around or fixes here and there, they are quick to action and incredibly kind and helpful. I'd recommend to any business, but for us as a small independent brand who previously managed everything in house - working with Fulfillable has been nothing short of life changing. Their online dashboard is also super easy to navigate, so I feel I still have a clear and up to date overview of stock and orders, which is something I was worried about when initially making the move to fulfilment, but actually has been made very straightforward by Fulfillable. If you're a small business looking to make the next step, I honestly can't recommend these guys enough.

Think this is the first review ive ever done but Fulfillable deserve it - best 3pl ive dealt with and i have 3 globally now, seb and the team are super responsive and stock gets inbounded so fast and orders go out even faster - couldnt rec enough

Been using Fulfillable for some time, they handle 3PL for all of my ventures now. They have always handled all matters both professionally and efficiently – would highly recommend.

Huge thanks to the team at Fulfillable. We rely on them for the majority of our B2C orders and have been consistently impressed. They’re reliable, easy to work with, and have quickly become an essential partner in our operations. Highly recommended.

Warning: Avoid Fulfillable – Unlawful Detention of Goods & Breach of Trust

We engaged Fulfillable for 3PL and warehousing services, and it has been the worst experience in our company’s history. Despite all invoices being fully paid, Fulfillable refused to release our goods, effectively holding our stock hostage without any legal basis.

This has caused serious disruption to our business, loss of revenue, and reputational damage with our customers. Their conduct is unprofessional, unethical, and we believe unlawful. Communication is evasive, accountability is non-existent, and they show no regard for contractual obligations or basic commercial integrity.

We strongly advise any business considering Fulfillable to think twice. Based on our experience, they are not a reliable or trustworthy partner. We are now pursuing formal legal action to recover our goods and losses caused by their actions.

If you value your stock, your customers, and your peace of mind — do not use Fulfillable.

Our first time working with a fulfilment company and Fulfillable have taken time to run us through the process as well as support us after the sign up. This has allowed us to scale massively and we are now set to do our second best month ever in sales. If you’re thinking about taking the leap I’d definitely recommend Fulfillable.

We've been really impressed with the team at Fulfillable and the job they've done handling the fulfilment for our brand. From the outset, they've been efficient with booking in stock and getting orders out quickly.

We made the move from Huboo due to their extremely poor returns process, and the difference has been night and day. Fulfillable processes returns swiftly, which has made a big difference to customer satisfaction.

Customer service has also been excellent — Jon is always quick to reply, even on weekends, and has helped us resolve any platform-related issues without delay. Sebastian Clement has also been fantastic throughout the onboarding process. He’s responsive, always willing to jump on a call, and genuinely ensures everything runs smoothly.

Early on, we had some challenges around using the right packaging for our products (not Fulfillable's fault), but Sebastian quickly came up with solutions that worked perfectly. Since then, we've had zero complaints from customers.

All in all, a great experience so far — highly recommend.

Fulfillable is great! TWe are with them for over 2 years now and it honestly makes a huge difference for our business! Great support, accurate dispatch and great prices. We strongly recommend them!

We are using fulfillable as 3PL provider for over a year now and so far are very happy with them. The main advantage in my opinion is their brilliant, very responsive and personal support which makes them stand out from all the other larger providers. They are shipping my orders very reliably for a fair price, so I can highly recommend them.

Update 23/01/2025 (downgrade to 3 stars): Unfortunately two days after this review, Fulfillable changed their support system to a ticket based approach, which unfortunately takes away, what made them such an outstanding provider (quick responses aren't possible anymore, if an order needs to be stopped, etc). Unfortunately this isn't possible via the web interface either when the order has reached a certain stage, so a bit stuck now.

I ship my orders through Fulfillable, and I must say their service is great. The support team is highly responsive and always replies promptly, which is incredibly helpful.

The setup process was fast and easy, and their pricing is the best I’ve found in the UK so far.

Highly recommend them for anyone looking for a trustworthy and efficient 3PL partner.

I've had the pleasure of using fulfillable’s services for over a year now, and I can confidently say that their performance is exceptional in every aspect. From start to finish, my experience with them has been amazing.

As soon as an order is placed, you can track the details on the dashboard and tracking is automatically emailed to my customers. Fully automated to allow me to focus on my business and not the hassle of shipping.

The company's responsiveness is equally impressive. On the occasions when I've needed to reach out with questions or special requests, their customer service team has been incredibly quick to respond. Whether through phone or email I’ve always received prompt and helpful assistance.

Orders are processed quickly and efficiently.
Their attention to detail is very good - from the way items and all necessary documentation is added for international orders.

What truly sets Fulfillable apart, is their exceptional customer service. Every interaction I've had with their team has been positive and productive. They're not just responsive, but also proactive in addressing potential issues.

Thank you Fulfillable!

Quick, efficient and seamless system which has made my work/life balance a lot easier! Fulfilling orders has never been so easy. Thanks Seby for all your help.

Very well organised company. Shipments on time and a really good and informative team. If you’re looking for a fulfilment company these are your guys!

This company is simply amazing. I’ve been with them for a year now and all my integrations, shipping, everything has been seamless. If I have any questions they are so quick to reply or help that I’m never waiting long. Their pricing is really competitive- I’ve actually saved on shipping and storage fees since we stopped fulfilling ourselves in-house, their backed is very straightforward, uncomplicated, user intuitive and easy to use, and they absolutely know what’s going on with our stock and orders at all times. My customers get the right product every time and orders get dispatched insanely quickly (sometimes within 15min of the order being placed!). We haven’t had a single issue with these guys and it has been a great experience. I can honestly say that I haven’t worked with a company so good at what they do, and so willing to help, I’m delighted to be in such good hands. I very highly recommend :)

Few hiccups with onboarding but overall very efficient 3PL service. Seby is always on hand for any arising issues or questions.

Would definitely recommend.

Tried 3 fulfilment companies, and Fulfillable is by far the best, their support is insanely good, Ben is always available and happy to support you.

Fulfillment accuracy/speed is unmatchable, had zero issues

Fantastic customer service. From the sign up process to pricing and speed of delivery Fulfillable is the best in the business. Highly recommend you wont be disappointed.

The sign up super fast and easy
They’ve taken care of a lot of my orders for a while now would highly recommend using these as your service top of the range

Pretty responsive vs other 3PLs, had no issues so far, handled Black Friday and the Christmas chaos with no problems. They had extra teams coming in on sundays to manage the workload. Proper dedication that small business owners such as myself need year round.