Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Love this company. They fulfill orders rather quickly. But their customer service is wonderful. So compassionate and efficient. With much common sense and not just to upsell something. They stand by t... Voir plus

Noté 3 sur 5 étoiles

So overall I received my orders without issue. However, when I tried to discontinue part of my order it would not let me. And just doing that step they made painful. So since I couldnt discontinue... Voir plus

Noté 5 sur 5 étoiles

I've been ordering from Emerson for years and have always found the staff pleasant and knowledgeable. Just recently I sent them an order and received my order number. I then realized I had forgotten 1... Voir plus

Noté 5 sur 5 étoiles

Lisa was stellar: friendly, helpful, understanding, efficient, great sense of humor. Package said it was delivered based on tracking info, but it must have landed at a home in another state. Very odd.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vitamines et compléments alimentaires

Écrit par l'entreprise

Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

510 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 28 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(510)

161 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hailey was quick and efficient on…

Hailey was quick and efficient on helping me with a shipping issue. Much appreciated!

15 octobre 2025
Avis spontané
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Réponse de Fullscript

Thank you for your kind words, we truly appreciate it!

Noté 5 sur 5 étoiles

I love using Fullscript

I love using Fullscript! It's a great platform with great customer service!

15 octobre 2025
Avis spontané
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Réponse de Fullscript

Thank you for your kind words, we truly appreciate it!

Noté 5 sur 5 étoiles

I had thoroughly satisfying experience…

I had thoroughly satisfying experience with the staff person reviewing my supplement order. He was
knowledgeable and responsive. I totally recommend
this company for their great service.
Alidra Solday, LCSW

9 octobre 2025
Avis spontané
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Réponse de Fullscript

Thank you, Alidra! We’re so glad to hear you had a great experience with our team and appreciate your recommendation.

Noté 5 sur 5 étoiles

Rhiannon E was terrific!

Rhiannon E was able to troubleshoot my issue of a missing product from an order without much info from me, being away from my computer at the time. Was very responsive and efficient, very pleasant.

8 octobre 2025
Avis spontané
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Réponse de Fullscript

Thank you for sharing your experience! We’re happy to hear Rhiannon was able to resolve the issue quickly and provide great support.

Noté 5 sur 5 étoiles

everything transferred lickity split

I recently moved states and had to trouble shoot information online. The support made quick updates and we had everything transferred lickity split. That's low key The Flash vibes for the Padawan's.

7 octobre 2025
Avis spontané
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Réponse de Fullscript

We love this! Thanks for the kind words — our support team will be thrilled to know they delivered Flash-level service. :D

Noté 5 sur 5 étoiles

Had a great experience with Curtis...

I really like the idea that if there is a misunderstanding about an order made by phone, that a recording of the call can be readily accessed to determine the accuracy of the order fill.
Curtis was more than willing to listen to a recording a previous order and make an adjustment/change to the billing. That's the kind of help that's good to see.

6 octobre 2025
Avis spontané
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Réponse de Fullscript

Thank you for taking the time to share your experience! We’re thrilled to hear that Curtis provided such thoughtful and helpful support. We’ll be sure to share your kind words with him — we really appreciate your feedback!

Noté 5 sur 5 étoiles

Jade G was efficient and fun

Jade G was efficient and fun! I appreciated her patience, grace, and understanding.
Thank you, Jade!

2 octobre 2025
Avis spontané
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Réponse de Fullscript

Thank you for sharing your kind words! We’re so glad to hear you had such a positive experience with Jade — we’ll be sure to pass along your appreciation!

Noté 5 sur 5 étoiles

Great Service!!

Customer service is always professional, speedy and courteous. Thank you.

6 octobre 2025
Avis spontané
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Réponse de Fullscript

Thank you so much for your kind words! We're thrilled to hear that you’ve had great experiences with our team. We truly appreciate your support!

Noté 5 sur 5 étoiles

Jade G

Jade G. was really helpful in a sticky situation. I moved & changed my phone number so couldn't use my 2-factor verification. She also talked me through the updates with the app and how to most effectively keep updated with the analytics for my clients. I feel confident after a 10 minute chat that I'm up to date.

1 octobre 2025
Avis spontané
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Réponse de Fullscript

Appreciate your feedback! Jade’s calm and clear approach really shines in situations like this. We’re glad she helped get everything sorted and set you up for success with the app and analytics.

Noté 5 sur 5 étoiles

They are always so professional and…

They are always so professional and helpful and if there are any errors in the order, they immediately make it right. I love having them in my arsenal as a company I trust!

1 septembre 2025
Avis spontané
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Réponse de Fullscript

It’s wonderful to know you feel supported and confident in our service. We’re always here to help and appreciate your trust in Fullscript!

Noté 5 sur 5 étoiles

Love Fullscript!

As a practitioner, I have been using Fullscript for almost 5 years, and their customer service is top notch! I always feel supported, and the communication is prompt.

29 septembre 2025
Avis spontané
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Réponse de Fullscript

We truly appreciate your continued trust in Fullscript. It’s great to know that our service and communication have helped support your work as a practitioner.

Noté 5 sur 5 étoiles

always fast service.

always fast service. Jade G was great for answering my email

28 septembre 2025
Avis spontané
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Réponse de Fullscript

Thanks for sharing! Quick and helpful service is what we strive for, and we're glad Jade delivered exactly that.

Noté 5 sur 5 étoiles

They always go above and beyond to help…

They always go above and beyond to help make things right, and the customer service is exceptional. Rhiannon was so easy to work with and I'm appreciative of the support.

29 septembre 2025
Avis spontané
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Réponse de Fullscript

It’s always wonderful to hear when our team goes the extra mile. We’re so glad Rhiannon made the experience smooth and supportive. Thank you for the kind words!

Noté 5 sur 5 étoiles

Rhiannon E was awesome!

Rhiannon E took care of my shipment error and did a fantastic job! She was very kind, thorough, and expeditious in figuring out the issue and sending out a replacement. Excellent customer service skills and I feel well taken care of by her today. Thank you!

29 septembre 2025
Avis spontané
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Réponse de Fullscript

Thanks for sharing your experience! Rhiannon is a fantastic part of our team, and it’s great to know their excellent customer service made such a strong impression.

Noté 5 sur 5 étoiles

Bron was great!

Bron was professional, clear and helpful. He helped me correct a mistake I had made and then he followed thru in a timely way that opened the way for everything to work out in the best way.
He definitely went the 'extra mile" for my request and I appreciated his service. Much appreciation and many thanks.

29 septembre 2025
Avis spontané
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Réponse de Fullscript

Thank you for the lovely feedback. Bron will be thrilled to know his clear communication and follow-through made such a positive impact. We're lucky to have him on the team!

Noté 1 sur 5 étoiles

False Promotional Marketing

I ordered a supplement during their Labor Day promotion which was on Backorder. Two weeks later, I contacted customer service and was assured that the product would ship by the end of the month. Without any reason, they then cancelled my order and tried reselling me the exact same product at a higher price. This is an intentional bait and switch to get me to place and order, then charge a higher price. Take your business to an honest, more transparent retailer.

27 septembre 2025
Avis spontané
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Réponse de Fullscript

We’re sorry to hear about your recent experience. This certainly doesn’t reflect the level of service we strive to provide. Product availability and pricing are tied to real-time inventory and supplier updates, and while delays and backorders can sometimes happen, your feedback makes it clear this situation didn’t meet expectations. We’re reviewing this internally to ensure we learn from it and improve.

Noté 5 sur 5 étoiles

Rhiannon answered my question quickly…

Rhiannon answered my question quickly and really appreciated the knowledge he had to do so.

26 septembre 2025
Avis spontané
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Réponse de Fullscript

Glad to hear Rhiannon was able to provide a quick and knowledgeable response! We appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

I received a prompt

I received a Prompt, considerate and appropriate response. Thank you, Rachel T.

26 septembre 2025
Avis spontané
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Réponse de Fullscript

Thank you for your review, we truly appreciate it!

Noté 5 sur 5 étoiles

A patient supplement went missing

A patient supplement went missing - Rhiannon was great about getting a replacement shipped out. Fast, friendly and efficient!

24 septembre 2025
Avis spontané
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Réponse de Fullscript

We’re so glad Rhiannon was able to help quickly and make the process smooth. Thank you for sharing your experience!

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