Love this company. They fulfill orders rather quickly. But their customer service is wonderful. So compassionate and efficient. With much common sense and not just to upsell something. They stand by t... Voir plus
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So overall I received my orders without issue. However, when I tried to discontinue part of my order it would not let me. And just doing that step they made painful. So since I couldnt discontinue... Voir plus
I've been ordering from Emerson for years and have always found the staff pleasant and knowledgeable. Just recently I sent them an order and received my order number. I then realized I had forgotten 1... Voir plus
Lisa was stellar: friendly, helpful, understanding, efficient, great sense of humor. Package said it was delivered based on tracking info, but it must have landed at a home in another state. Very odd.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.
Coordonnées de contact
360 Albert St., K1R 7X7, Ottawa, Canada
- 1 866 807 3828
- practitioner-support@fullscript.com
- fullscript.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hailey was quick and efficient on…
Hailey was quick and efficient on helping me with a shipping issue. Much appreciated!

Réponse de Fullscript
I love using Fullscript
I love using Fullscript! It's a great platform with great customer service!

Réponse de Fullscript
I had thoroughly satisfying experience…
I had thoroughly satisfying experience with the staff person reviewing my supplement order. He was
knowledgeable and responsive. I totally recommend
this company for their great service.
Alidra Solday, LCSW

Réponse de Fullscript
Rhiannon E was terrific!
Rhiannon E was able to troubleshoot my issue of a missing product from an order without much info from me, being away from my computer at the time. Was very responsive and efficient, very pleasant.

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everything transferred lickity split
I recently moved states and had to trouble shoot information online. The support made quick updates and we had everything transferred lickity split. That's low key The Flash vibes for the Padawan's.

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Had a great experience with Curtis...
I really like the idea that if there is a misunderstanding about an order made by phone, that a recording of the call can be readily accessed to determine the accuracy of the order fill.
Curtis was more than willing to listen to a recording a previous order and make an adjustment/change to the billing. That's the kind of help that's good to see.

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Jade G was efficient and fun
Jade G was efficient and fun! I appreciated her patience, grace, and understanding.
Thank you, Jade!

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Great Service!!
Customer service is always professional, speedy and courteous. Thank you.

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Excellent customer service
Excellent customer service ! Efficient, prompt and professional! Customer is definitely #1

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Jade G
Jade G. was really helpful in a sticky situation. I moved & changed my phone number so couldn't use my 2-factor verification. She also talked me through the updates with the app and how to most effectively keep updated with the analytics for my clients. I feel confident after a 10 minute chat that I'm up to date.

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They are always so professional and…
They are always so professional and helpful and if there are any errors in the order, they immediately make it right. I love having them in my arsenal as a company I trust!

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Love Fullscript!
As a practitioner, I have been using Fullscript for almost 5 years, and their customer service is top notch! I always feel supported, and the communication is prompt.

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always fast service.
always fast service. Jade G was great for answering my email

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They always go above and beyond to help…
They always go above and beyond to help make things right, and the customer service is exceptional. Rhiannon was so easy to work with and I'm appreciative of the support.

Réponse de Fullscript
Rhiannon E was awesome!
Rhiannon E took care of my shipment error and did a fantastic job! She was very kind, thorough, and expeditious in figuring out the issue and sending out a replacement. Excellent customer service skills and I feel well taken care of by her today. Thank you!

Réponse de Fullscript
Bron was great!
Bron was professional, clear and helpful. He helped me correct a mistake I had made and then he followed thru in a timely way that opened the way for everything to work out in the best way.
He definitely went the 'extra mile" for my request and I appreciated his service. Much appreciation and many thanks.

Réponse de Fullscript
False Promotional Marketing
I ordered a supplement during their Labor Day promotion which was on Backorder. Two weeks later, I contacted customer service and was assured that the product would ship by the end of the month. Without any reason, they then cancelled my order and tried reselling me the exact same product at a higher price. This is an intentional bait and switch to get me to place and order, then charge a higher price. Take your business to an honest, more transparent retailer.

Réponse de Fullscript
Rhiannon answered my question quickly…
Rhiannon answered my question quickly and really appreciated the knowledge he had to do so.

Réponse de Fullscript
I received a prompt
I received a Prompt, considerate and appropriate response. Thank you, Rachel T.

Réponse de Fullscript
A patient supplement went missing
A patient supplement went missing - Rhiannon was great about getting a replacement shipped out. Fast, friendly and efficient!

Réponse de Fullscript
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